Altinex PE1004CF manual Troubleshooting Guide

SPECIAL APPLICATION

12.[…S]

This command will save the configuration command being sent to the PE1004CF into its nonvolatile memory.

Example: Equalization

If Input 4 is currently the active input, send the command [EQ100S] to save the equalization value of 100 for this input. After power up, the equalization for Input 4 will be set to 100.

13.[HELP]

This command displays information available for the Multi-Tasker interface commands.

Command Format: [HELPCi]

Ci = Unit ID (i = # from 0 to 99)

Example:

In order to display the RS-232 commands available for the PE1004CF, send the command [HELP]. The commands, along with a brief description, will be displayed in the terminal window.

7.3 SUMMARY OF COMMANDS

1)	[SIDn]	Set ID number of the unit.
2)	[RSI]	Reset ID of the unit to 0.
3)	[RSN]	Return unit ID number.
4)	[VER]	Display firmware version.
5)	[STATUS]	Display current status.
6)	[FRESET]	Perform factory reset.
7)	[IN]	PE1004CF Input select.
8)	[EQn]	Set video equalization.
9)	[EQ]	Show software equalization.
10)	[ + ]	Increment active property.
11)	[ - ]	Decrement active property.
12)	[…S]	Save one parameter.
13)	[HELP]	Display RS-232 commands.

TROUBLESHOOTING GUIDE 8

We have carefully tested and have found no problems in the supplied PE1004CF. However, we would like to offer suggestions for the following:

8.1 NO DISPLAY

Cause 1:	The source has a problem.
Solution:	Check the source and make sure
	that there is a signal present and all
	source connections are correct. If
	the source is working and there is
	still no display, see Cause 2.
Cause 2:	The correct input is not selected.
Solution:	Select the input using the default
	jumper or RS-232 bus. (See RS-232
	accessible commands in Section 7).
	If no display is present,		see
	Cause 3.
Cause 3:	Cable connections are incorrect.
Solution:	Make sure that cables are properly
	connected. Also, make sure that the
	continuity and wiring are good. If
	there is still no display present, see
	Cause 4.
Cause 4:	The display has a problem.
Solution:	Make sure the display has power
	and is turned on. If there is still no
	display, please	call Altinex	at
	(714)-990-2300.
8.2 NO SOUND
Cause 1:	The source has a problem.
Solution:	Check the source and make sure
	that it is working at an appropriate
	volume level and all source
	connections are	correct. If	the
	source is working and there is still
	no sound, see Cause 2.
Cause 2:	The wrong input is selected.
Solution:	Select the video input that
	corresponds to the audio input. If no
	sound is present, see Cause 3.

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