Motorola WU830G manual Troubleshooting Section

Page 44

TROUBLESHOOTING	SECTION 4

5In the Command window, type ping and your ISP’s default gateway IP Address and press Enter. You can determine your ISP’s default gateway by examining your modem and or router. Refer to the instructions provided with your modem/router.

!If you receive a reply (For example, Reply from 216.109.125.72…), then your connection to the Internet is live.

!If you do NOT receive a reply, repeat steps 1 – 5 on a different computer to verify that the first computer is not the cause of the problem.

6If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web location.

WU830G

4-3

Image 44

Contents User Guide WU830G Wireless USB Adapter FCC Compliance Class B Digital Device Canada Industry Canada IC Contents Contents Overview Features OverviewUnderstanding Your User Guide Box ContentsOverview Section Simple Home Network Diagram Wireless Connections Front of USB Adapter Feature DescriptionUSB Adapter Physical Description Back of USB Adapter Following illustration shows the back of the WU830GBefore You Begin Enterprise Business UsersSecurity Options InstallationSmall Office/Home Office Users Installation Section Network Authentication Data Encryption Option DescriptionSecurity Example Installing Your USB Adapter Device Configuration SetupConfiguration Configuration Understanding the Antenna IconsConfiguration Section Link Status Information Field or Button DescriptionAP MAC Connecting to an Available Wireless Network Column Description Heading Creating a Network Profile Ssid Configuration Configuring Security Settings Setting Security for a Wireless Network or a Profile Select the Authentication Select the Encryption StatusOpen Authentication Encryption Description StatusShared Authentication Encryption Status WPA-PSK Authentication Field DescriptionWPA Authentication Configuration MS Chap PAPChap EAP-GTC Name and Password for userProtocols are MD5 Challenge Removing a Network from the Profile List Viewing Product Information Removing the Wireless USB Adapter Configuration Hardware Solutions Contact Us Register the WU830GTroubleshooting Start button to ProgramsAccessoriesCommand PromptTroubleshooting Section Ascii CPE GlossaryBSS Glossary Section DhcpDMZ DNSDsss EAP-LEAPEAP-PEAP EAP-TLSGUI ESSFTP Hexadecimal HostIcmp IeeeIsdn ISPLAN LeapNIC MTUNAT Pcmcia PingPPP PptpRTS RadiusROM Smtp TCP TCP/IPUDP USBVPN WANWAP WEPWWW WlanWPA Mgbi