Motorola SB5100 manual Installation and Configuration Overview

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Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

To connect a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the Installation Assistant application.

You can start the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. In most cases, the Installation Assistant automatically configures your cable modem.

Installation and Configuration Overview

To install and configure your cable modem for a single PC running Microsoft Windows, you can use the Installation Assistant.

Otherwise, to install and configure your cable modem:

1Install the cables as described in one of:

“Cabling and Startup for a Single User” on page 9

“Cabling for Multiple Users” on page 40

2If you are using the USB port only, go to “Setting Up a USB Driver” on page 11. Ethernet users can skip this step.

3Configure TCP/IP and verify the IP address for your computer following one of:

“Configuring TCP/IP” on page 22

Your Macintosh or UNIX user manual

SB5100 Series Cable Modem User Guide

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Contents SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Iii SB5100 Series Cable Modem User Guide Contents SB5100 Series Cable Modem User Guide Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin Precautions EthernetSigning Up for Service Computer System Requirements Ethernet CardInstallation and Configuration Overview Cabling and Startup for a Single User Etherne T USB AB LECabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows 98 Second Edition Select The updated driver... and click Next Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address SB5100 Series Cable Modem User Guide Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsProblem Front-Panel Lights and Error Conditions Click the Motorola SURFboard USB Cable Modem Disconnect the USB cable from your PC or cable modem Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows Perform Running the Motorola USB Driver Removal Utility on Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Perform Running the Motorola USB Driver Removal Utility on Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Contact Us SURFboard cable modem If you own your SURFboard cable modemFrequently Asked Questions What is high-speed cable Internet access?Do I need to change my Internet service provider ISP? Glossary Coaxial cableTCP/IP Software License SURFboard Cable ModemsGovernment Restricted Rights Visit our website at
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