Motorola SB5100 manual Contact Us, SURFboard cable modem If you own your SURFboard cable modem

Page 65

Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ Glossary License

Contact Us

For information about customer service, technical support, or warranty claims, see the Regulatory, Safety, Software License, and Warranty Information card provided with your SURFboard cable modem.

In the United States and Canada, if you need assistance while working with the SURFboard cable modem and related equipment supplied by Motorola:

If you rent or lease your Contact your cable service provider.

SURFboard cable modem

If you own your SURFboard cable modem

Call 1-877-466-8646for technical and warranty support. Support is available 24 hours a day, seven days a week.

For answers to typical questions, see “Frequently Asked Questions” on page 60.

For information about Motorola consumer cable products, education, and support, visit broadband.motorola.com/.

SB5100 Series Cable Modem User Guide

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Contents SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Iii SB5100 Series Cable Modem User Guide Contents SB5100 Series Cable Modem User Guide Easier IntroductionKey Light Flashing Top and Front PanelKey Item Description Rear PanelBefore You Begin Ethernet PrecautionsSigning Up for Service Ethernet Card Computer System RequirementsInstallation and Configuration Overview Etherne T USB AB LE Cabling and Startup for a Single UserCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows 98 Second Edition Select The updated driver... and click Next Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address SB5100 Series Cable Modem User Guide Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersEthernet Problem Possible Solutions TroubleshootingProblem Front-Panel Lights and Error Conditions Click the Motorola SURFboard USB Cable Modem Disconnect the USB cable from your PC or cable modem Removing the USB Driver from Windows Click SettingsRemoving the USB Driver from Windows Perform Running the Motorola USB Driver Removal Utility on Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Perform Running the Motorola USB Driver Removal Utility on Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility SURFboard cable modem If you own your SURFboard cable modem Contact UsWhat is high-speed cable Internet access? Frequently Asked QuestionsDo I need to change my Internet service provider ISP? Coaxial cable GlossaryTCP/IP SURFboard Cable Modems Software LicenseGovernment Restricted Rights Visit our website at
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