Motorola SB5100 manual Frequently Asked Questions, What is high-speed cable Internet access?

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary License

Frequently Asked Questions

Here are answers to questions our customers frequently ask.

QWhat is high-speed cable Internet access?

ACable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and does not tie up telephone lines for incoming or outgoing calls and faxes.

QHow fast is a cable modem?

AA cable modem offers Internet access at speeds up to 100 times faster than a traditional phone modem. You can experience speeds of over 1,000 Kbps. Network conditions such as traffic volume and the speed of the sites you visit can affect download speeds.

QCan I still watch cable TV while using my cable modem?

AYes, your cable TV line can carry the TV signal while you send and receive information on the Internet.

QWhat are CableLabs Certified, DOCSIS and Euro-DOCSIS?

ACableLabs® Certified, DOCSIS, and Euro-DOCSIS are the industry standards for high-speed data distribution over cable television system networks. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SURFboard cable modem is DOCSIS or Euro-DOCSIS certified.

SB5100 Series Cable Modem User Guide

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Contents SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Iii SB5100 Series Cable Modem User Guide Contents SB5100 Series Cable Modem User Guide Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin Precautions EthernetSigning Up for Service Computer System Requirements Ethernet CardInstallation and Configuration Overview Cabling and Startup for a Single User Etherne T USB AB LECabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows 98 Second Edition Select The updated driver... and click Next Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address SB5100 Series Cable Modem User Guide Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsProblem Front-Panel Lights and Error Conditions Click the Motorola SURFboard USB Cable Modem Disconnect the USB cable from your PC or cable modem Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows Perform Running the Motorola USB Driver Removal Utility on Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Perform Running the Motorola USB Driver Removal Utility on Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Contact Us SURFboard cable modem If you own your SURFboard cable modemFrequently Asked Questions What is high-speed cable Internet access?Do I need to change my Internet service provider ISP? Glossary Coaxial cableTCP/IP Software License SURFboard Cable ModemsGovernment Restricted Rights Visit our website at
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