Motorola manual SB5100 Series Cable Modem User Guide

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This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.

This Class B digital device complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

This product is provided with a separate a separate Regulatory, Safety, Software License, and Warranty Information card. If one is not provided with this product, please ask your service provider or point-of-purchase representative, as the case may be.

THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. NOT ALL STANDARDS APPLY TO ALL MODELS.

NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT, EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. MOTOROLA’S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER.

Copyright © 2005 by Motorola, Inc.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, and Windows Me are registered trademarks and Windows XP is a trademark of Microsoft Corporation. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Macintosh is a registered trademark of Apple Computer, Inc. Navigator is a registered trademark of Netscape Communications Corporation. UNIX is a registered trademark of the Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

SB5100 Series Cable Modem User Guide

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Contents SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Iii SB5100 Series Cable Modem User Guide Contents SB5100 Series Cable Modem User Guide Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin Precautions EthernetSigning Up for Service Computer System Requirements Ethernet CardInstallation and Configuration Overview Cabling and Startup for a Single User Etherne T USB AB LECabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows 98 Second Edition Select The updated driver... and click Next Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP SB5100 Series Cable Modem User Guide SB5100 Series Cable Modem User Guide Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address SB5100 Series Cable Modem User Guide Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsProblem Front-Panel Lights and Error Conditions Click the Motorola SURFboard USB Cable Modem Disconnect the USB cable from your PC or cable modem Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows Perform Running the Motorola USB Driver Removal Utility on Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP Perform Running the Motorola USB Driver Removal Utility on Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Running the Motorola USB Driver Removal Utility Contact Us SURFboard cable modem If you own your SURFboard cable modemFrequently Asked Questions What is high-speed cable Internet access?Do I need to change my Internet service provider ISP? Glossary Coaxial cableTCP/IP Software License SURFboard Cable ModemsGovernment Restricted Rights Visit our website at
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