3Com 3CR990-TX-97 manual Getting Help, Installing the Network Driver Using the EtherCD, Windows

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40CHAPTER 3: INSTALLING NIC DRIVERS IN WINDOWS

Getting Help

To display the Help system during the software installation, click Help on any 3Com window.

Installing the Network Driver Using the EtherCD

To install the network driver using the EtherCD, follow the steps in the section that is speciﬁc to your Windows operating system.

Before installing the network driver:

■Make sure that the NIC is installed in the PC and that it is connected to the network.

■Make sure that you have the Windows installation ﬁles (for Windows 95/98 only). These ﬁles may be on a CD or diskettes, or they may have been copied to your hard drive when Windows was installed on your PC.

Windows 2000

This section describes how to install the network driver and NIC software in a PC or server running Windows 2000.

Before you begin software installation:

■Make sure that all software installation requirements are met. See Installation Requirements on page 28.

■Install the hardware. For instructions, see Installing and Connecting the NIC on page 34.

Use the following procedure to install the driver for the ﬁrst time in a computer that is running Windows 2000. (If you are updating a previous installation, see Updating the Network Driver and NIC Software on page 51.)

To install the software:

1Turn on the power to the PC.

2Start Windows 2000 and log in to the Windows 2000 Administrator account.

After The Windows 2000 Found New Hardware Wizard starts. The wizard detects the new NIC(s) and begins the driver installation.

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Contents Part No -1742-001 Published May 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Installing and Connecting the NIC Installing Dynamicaccess Software in Windows Installing Netware Client and Server Drivers Configuring the NIC Troubleshooting the NIC Ethercd Content and Navigation Technical Support About this Guide NIC/Description Model NumberIcon Description ConventionsConvention Description Overview Product Name/Description Model NumberData Encryption Onboard 3XP ProcessorLAN Encryption Software for Windows 95/98 3CR990 NIC Features High Encryption Pack for Windows3XP Processor Advanced Server Features Self-Healing Drivers Load BalancingFailover VLANs Primary failureTrafﬁc Prioritization Server Features Using Other NICs Remote Wake-UpWindows NT and Windows 2000-Planning the Conﬁguration on Remote Wake-Up RequirementsRemote Wake-Up and Multiple NIC Installations Integrated Boot ROM with Managed PC Boot Agent MBARemote Wake-Up Cable Desktop Management Interface DMI Remote System Alerts Hot Plug NIC InstallationDhcp Server Prevention DynamicAccess LAN Agent Ofﬂine DiagnosticsWindows 2000 Ofﬂoad Features Installation Overview Safety PrecautionsInstallation Requirements RAMInstalling From Diskette Installing Multiple NICsUpgrading Windows 95 to Windows Updating the Network Driver and NIC SoftwareMaking a DOS-Bootable Diskette Creating Installation DiskettesProduct Registration Follow the prompts as they appear Preparing the NIC and the ComputerDecide whether you want to use Remote Wake-Up Make sure that cable requirements are met Network Envi Cable Required Maximum Ronment Cable LengthInstalling and Connecting the NIC Replace the computer cover and plug in the power cord Carefully insert the NIC in the empty PCI slot, as shownConnecting the Remote Wake-Up Cable Connecting the cable to the NIC backplateReplace the PC cover and plug in the power cord Installing Software Installing NIC Drivers Windows Software Installation RequirementsGetting Help Installing the Network Driver Using the EtherCDWindows Click Next Windows NTClick Finish Click Add Click CloseTurn the PC power on Click Yes to restart the PCYou must restart your computer to complete the installation Click Yes to restart your computerNew Hardware Found Do one of the following Update Device Driver WizardClick Yes Enter the path to the CD-ROM drive, and then click OK Verifying Successful Installation Right-click the My Computer icon, and then click PropertiesWindows 95 and Windows Select the Resources tabInstalling the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Double-click the 3Com NIC Diagnostics iconUpdating the Network Driver and NIC Software Restart WindowsInstalling Multiple NICs Windows 2000, Windows 98, and WindowsSelect the Adapters tab Click Add Repeat the process for each additional NIC to be installedInsert the EtherCD Close the Network screen Installing the DynamicAccess LAN Agent for a Client NIC Client PC RequirementsInstalling the LAN Agent Conﬁguring the DynamicAccess LAN Agent Verifying Successful InstallationRestart the PC Removing the DynamicAccess LAN Agent Installing DynamicAccess Software for a Server NICStart Windows Insert the EtherCD in the CD-ROM drive Installing DynamicAccess Software for a Server NIC Conﬁguring Groups and VLANs for a Server NIC Planning the ConﬁgurationConﬁguring Groups and VLANs for a Server NIC Number of VLANs Working With Server Features WindowsWindows NT To disable all load balancing-Clear Double-click the DynamicAccess SW Server iconCreating a Group Adding NICs to a Group Specifying a Dedicated IP AddressClick the Load Balance/RSL tab Load Balance/RSL window Click Add NICChanging an IP Address Creating a VlanSaving the Conﬁguration Specifying Trafﬁc PrioritiesClick the appropriate tab Disabling Load Balancing for a Group Changing the Primary NICRemoving a NIC from a Group Click the Load Balance/RSL tabDeleting or Editing a Vlan Displaying NIC PropertiesDisplaying Group Properties Specifying Failover from Gigabit to 10/100 PCITroubleshooting a Load Balancing Conﬁguration Disable load balancing for the groupSymptom Tip Add 3Com server NICs to the groupChanging Windows 2000 Property Settings Identifying Windows 2000 Miniport and LAN ConnectionsUsing Windows 2000 Ofﬂoad Features Enabling Ofﬂoads Value Offload Function Enabled Click ConﬁgureInstalling DynamicAccess LAN Encryption Software Conﬁguring Ofﬂoads for a Group of Different NICsMinimum Installation Requirements Installing LAN Encryption Software on WindowsHardware Requirements Software RequirementsClick NIC Software Click Yes to continue Enter your network password when prompted With the Winsock2 Setup screen displayed, click OK Click OKClick Yes Click OK Insert the Windows 95 CD-ROM and click OK Installing LAN Encryption Software on Windows Click Yes to continue Installing Dynamicaccess Software in Windows Adding the Entrust File Starting DynamicAccess LAN Encryption Software Viewing the Administrator’s Guide OnlineUninstalling LAN Encryption Software Page Using the Latest Support Packs Installing and Conﬁguring the NetWare Server DriverNetWare Version Required Support Pack Latest patch files NetWare Version Required Support Pack Obtaining NetWare Loadable ModulesNetWare Server NLM Name Server Software Installation Requirements Before installing NICs After installing two NICsNetware Packet Receive Buffers Slot Numbers for Multiple NICsInstalling the NetWare 3.12 Server Driver Obtaining Slot NumbersSave and exit the ﬁle, and then reboot the server Press Enter Press Insert againSelect 3C99x, and then press Enter Type the name of the NIC and press EnterPress Esc to Exit Press Enter to save the changesSelect Reinitialize System Loading the 3Com EtherCD Press Enter to select the driverSpecifying the Slot Number Loading the DriverInstalling Multiple Server NICs Load 3C99X.LAN slot=slot1 NAME=name1 FRAME=frametype1Installing Server Features Boot the NetWare server with the -na optionVerifying the PCI Slot Number From the Conﬁguration Options screen select Product optionsConﬁguring Groups Enter this commandMake the following changes to the AUTOEXEC.NCF ﬁle Save the AUTOEXEC.NCF ﬁle and return to the server prompt At the system prompt, enter load monitor Verifying the Installation and ConﬁgurationSelect a driver to view its associated statistics Log in or map to the server Changing NetWare Driver Conﬁguration ParametersParameter Range of Values Description Maintaining Groups Reboot the server Install the new secondary NICAdding a Secondary NIC to a Group Install the NICs Adding a Group107 Group Server Feature CommandsDisplay status Help Link timeoutProbe interval Send timeout Receive timeoutRetry count Wait timeout UngroupTroubleshooting a Group Conﬁguration Default NIC Settings Option Description SettingsAuto Select ALL Conﬁguration Methods Method Description RequirementsUsing the 3Com NIC Diagnostics Program Changing General NIC Conﬁguration SettingsMethod Description Using the 3Com DOS Conﬁguration Program Click OK to save the changes and exit the programEnter the following at the DOS prompt d\3c99xcfg.exe Enabling or Disabling the Boot ROM Setting Conﬁguring the Managed PC Boot Agent MBABooting From the Network BBS BIOS-Compatible PCs Make sure that the NIC boot ROM setting is EnabledSet the MBA manually as the ﬁrst boot device Reboot the PCChange the MBA default boot setting from Local to Network Non-BBS BIOS-Compatible PCsDisabling the 3Com Logo Configuring IP Security Encryption Description Type LevelCreating a Security Policy Deﬁning the ConsoleSelect IP Security Policy Management, and then click Add Creating the PolicyClick Next and then Finish Select a Speciﬁc IP Address in the pull-down list Creating a FilterEnter destination IP address, and then click Next Accept the default, and then click Next Binding the FilterCreating the Filter Action Binding the Filter ActionEnabling Encryption Disabling EncryptionInterpreting the LEDs State MeaningViewing the NIC LEDs in the Diagnostics Program LNKAccessing 3Com Support Databases Accessing the 3Com KnowledgebaseAccessing the 3Com NIC Help System Accessing Release Notes and Frequently Asked QuestionsProblems/Error Messages Troubleshooting the NIC InstallationCleaning Up a Failed Installation Troubleshooting the Network Connection Click Proceed Click OKTip Description Troubleshooting Remote Wake-Up Make sure that you are using the latest driver for the NICCheck the computer Bios Check the Remote Wake-Up cable connectionTroubleshooting a Network Connection Connect a straight-through cable from the PC to the hubTroubleshooting Hubs Cabling PinoutsRemoving the Network Driver Exit the Device Manager and shut down WindowsClick the Device Manager tab Removing DynamicAccess Server Features From the Start menu, select Settings/Control PanelEnter this command at the prompt NetWarePage Running NIC Diagnostics Running the NIC Diagnostics Tests Running the 3Com DOS Diagnostics ProgramReboot the computer using a DOS-bootablediskette Running the Network Test Tab DescriptionViewing the NIC LEDs in the Diagnostics Program Running the NIC TestViewing Network Statistics Click the Statistics tab. The Statistics screen appearsEnabling the Icon Using the 3Com Icon in the Windows System TrayDisplaying Network Statistics Removing the 3Com NIC Diagnostics Program Click Proceed, and then follow the prompts on the screenPage Obtaining Drivers Page Specifications 3CR990 NIC SpeciﬁcationsCabling Requirements Twisted-Pair Cable10BASE-T Operation Category UseRJ-45 Connector Pin Assignments 100BASE-TX OperationPause Frames Flow ControlLink Negotiation Page 3C OM DMI a Gent About the 3Com DMI AgentSystem Requirements Network Management Requirements Installing the 3Com DMI AgentFollow the prompts on the screen Restart the PC when prompted EtherCD Navigation LinksDescriptionRoot Subdirectories Auto InsertText Files Subdirectory Description165 File Name File DescriptionPage NetWare Fresh Installation Windows Fresh InstallationRequirements Installation Instructions Driver Summary screen, select 3C990.LAN and press EnterWhen the installation is ﬁnished, edit the STARTUP.NCF ﬁle Page Online Technical Services World Wide Web Site3Com Knowledgebase Web Services 3Com Bulletin Board ServiceAccess by Analog Modem 3Com FTP Site3Com Facts Automated Fax Service Access by Digital ModemSupport from Your Network Supplier 847 262Country Region Telephone Number Asia Paciﬁc Rim Support from 3ComEurope Returning Products for Repair Country RegionEurope, South Africa, and Middle East Latin AmericaTo obtain an authorization number, call or fax Country Region Telephone Number Fax NumberIndex NumbersMBA PCI NIC 131 NLMs Displaying, Windows Self-healing drivers SHDs OSR2 Index Page FCC Class B Statement Industry Canada Class B Emission Compliance Statement Page Product Registration

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