3Com 3CR990SVR97, 3CR990-TX-97 manual 3Com Corporation 5400 Bayfront Plaza Santa Clara, California

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3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145

Copyright © 2000, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, the 3Com logo, DynamicAccess, EtherDisk, EtherLink, and Parallel Tasking are registered trademarks of 3Com Corporation or its subsidiaries. 3Com Facts is a service mark of 3Com Corporation or its subsidiaries.

Entrust is a registered trademark of Entrust Technologies, and Entrust/PKI and Entrust/Entelligence are trademarks of Entrust Technologies. Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation. Netscape is a registered trademark of Netscape Communications Corporation. NetWare and Novell are registered trademarks of Novell, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.

About This Guide

This guide describes how to install, configure, and troubleshoot the 3Com EtherLink 10/100 Mbps PCI network interface card (NIC) with 3XP Processor, which is available in the following models:

3CR990-TX-95

Client NIC for 56-bit encryption

3CR990-TX-97

Client NIC for 56-bit and 168-bit encryption

3CR990SVR95

Server NIC for 56-bit encryption

3CR990SVR97

Server NIC for 56-bit and 168-bit encryption

This guide is intended for the network administrator, network operator, or network hardware installer. Knowledge of Ethernet and the server network operating system is required.

Documentation is available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/. You can download Acrobat Reader from the Adobe Systems Incorporated web site: http://www.adobe.com/.

Year 2000 Compliance

For information on Year 2000 compliance and 3Com products, visit the 3Com Year 2000 Web page:

http://www.3com.com/products/yr2000.html

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Contents Part No -1742-001 Published May 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Installing and Connecting the NIC Installing Dynamicaccess Software in Windows Installing Netware Client and Server Drivers Configuring the NIC Troubleshooting the NIC Ethercd Content and Navigation Technical Support About this Guide NIC/Description Model NumberConvention Description ConventionsIcon Description Overview Product Name/Description Model NumberLAN Encryption Software for Windows 95/98 Onboard 3XP ProcessorData Encryption 3CR990 NIC Features High Encryption Pack for Windows3XP Processor Advanced Server Features Failover Load BalancingSelf-Healing Drivers VLANs Primary failureTraffic Prioritization Windows NT and Windows 2000-Planning the Configuration on Server Features Using Other NICsRemote Wake-Up Remote Wake-Up RequirementsRemote Wake-Up Cable Integrated Boot ROM with Managed PC Boot Agent MBARemote Wake-Up and Multiple NIC Installations Desktop Management Interface DMI Dhcp Server Prevention Hot Plug NIC InstallationRemote System Alerts DynamicAccess LAN Agent Offline DiagnosticsWindows 2000 Offload Features Installation Overview Safety PrecautionsInstallation Requirements RAMUpgrading Windows 95 to Windows Installing From DisketteInstalling Multiple NICs Updating the Network Driver and NIC SoftwareMaking a DOS-Bootable Diskette Creating Installation DiskettesProduct Registration Decide whether you want to use Remote Wake-Up Preparing the NIC and the ComputerFollow the prompts as they appear Make sure that cable requirements are met Network Envi Cable Required Maximum Ronment Cable LengthInstalling and Connecting the NIC Replace the computer cover and plug in the power cord Carefully insert the NIC in the empty PCI slot, as shownConnecting the Remote Wake-Up Cable Connecting the cable to the NIC backplateReplace the PC cover and plug in the power cord Installing Software Installing NIC Drivers Windows Software Installation RequirementsWindows Installing the Network Driver Using the EtherCDGetting Help Click Finish Windows NTClick Next Click Add Click CloseTurn the PC power on Click Yes to restart the PCYou must restart your computer to complete the installation Click Yes to restart your computerNew Hardware Found Click Yes Update Device Driver WizardDo one of the following Enter the path to the CD-ROM drive, and then click OK Verifying Successful Installation Right-click the My Computer icon, and then click PropertiesWindows 95 and Windows Select the Resources tabInstalling the 3Com NIC Diagnostics Program Updating the Network Driver and NIC Software Starting the 3Com NIC Diagnostics ProgramDouble-click the 3Com NIC Diagnostics icon Restart WindowsInstalling Multiple NICs Windows 2000, Windows 98, and WindowsInsert the EtherCD Repeat the process for each additional NIC to be installedSelect the Adapters tab Click Add Close the Network screen Installing the DynamicAccess LAN Agent for a Client NIC Client PC RequirementsInstalling the LAN Agent Restart the PC Verifying Successful InstallationConfiguring the DynamicAccess LAN Agent Start Windows Insert the EtherCD in the CD-ROM drive Installing DynamicAccess Software for a Server NICRemoving the DynamicAccess LAN Agent Installing DynamicAccess Software for a Server NIC Configuring Groups and VLANs for a Server NIC Planning the ConfigurationConfiguring Groups and VLANs for a Server NIC Number of VLANs Working With Server Features WindowsWindows NT Creating a Group Double-click the DynamicAccess SW Server iconTo disable all load balancing-Clear Click the Load Balance/RSL tab Load Balance/RSL window Adding NICs to a GroupSpecifying a Dedicated IP Address Click Add NICChanging an IP Address Creating a VlanClick the appropriate tab Specifying Traffic PrioritiesSaving the Configuration Removing a NIC from a Group Disabling Load Balancing for a GroupChanging the Primary NIC Click the Load Balance/RSL tabDisplaying Group Properties Deleting or Editing a VlanDisplaying NIC Properties Specifying Failover from Gigabit to 10/100 PCISymptom Tip Troubleshooting a Load Balancing ConfigurationDisable load balancing for the group Add 3Com server NICs to the groupChanging Windows 2000 Property Settings Identifying Windows 2000 Miniport and LAN ConnectionsUsing Windows 2000 Offload Features Enabling Offloads Value Offload Function Enabled Click ConfigureInstalling DynamicAccess LAN Encryption Software Configuring Offloads for a Group of Different NICsHardware Requirements Minimum Installation RequirementsInstalling LAN Encryption Software on Windows Software RequirementsClick NIC Software Click Yes to continue Click Yes Click OK With the Winsock2 Setup screen displayed, click OK Click OKEnter your network password when prompted Insert the Windows 95 CD-ROM and click OK Installing LAN Encryption Software on Windows Click Yes to continue Installing Dynamicaccess Software in Windows Adding the Entrust File Starting DynamicAccess LAN Encryption Software Viewing the Administrator’s Guide OnlineUninstalling LAN Encryption Software Page NetWare Version Required Support Pack Latest patch files Installing and Configuring the NetWare Server DriverUsing the Latest Support Packs NetWare Server NLM Name Obtaining NetWare Loadable ModulesNetWare Version Required Support Pack Netware Packet Receive Buffers Server Software Installation RequirementsBefore installing NICs After installing two NICs Slot Numbers for Multiple NICsInstalling the NetWare 3.12 Server Driver Obtaining Slot NumbersSave and exit the file, and then reboot the server Select 3C99x, and then press Enter Press EnterPress Insert again Type the name of the NIC and press EnterSelect Reinitialize System Press Enter to save the changesPress Esc to Exit Loading the 3Com EtherCD Press Enter to select the driverSpecifying the Slot Number Loading the DriverInstalling Multiple Server NICs Load 3C99X.LAN slot=slot1 NAME=name1 FRAME=frametype1Verifying the PCI Slot Number Installing Server FeaturesBoot the NetWare server with the -na option From the Configuration Options screen select Product optionsMake the following changes to the AUTOEXEC.NCF file Enter this commandConfiguring Groups Save the AUTOEXEC.NCF file and return to the server prompt Select a driver to view its associated statistics Verifying the Installation and ConfigurationAt the system prompt, enter load monitor Parameter Range of Values Description Changing NetWare Driver Configuration ParametersLog in or map to the server Maintaining Groups Adding a Secondary NIC to a Group Install the new secondary NICReboot the server Install the NICs Adding a Group107 Display status Server Feature CommandsGroup Probe interval Link timeoutHelp Retry count Receive timeoutSend timeout Wait timeout UngroupTroubleshooting a Group Configuration Default NIC Settings Option Description SettingsAuto Select ALL Configuration Methods Method Description RequirementsMethod Description Changing General NIC Configuration SettingsUsing the 3Com NIC Diagnostics Program Using the 3Com DOS Configuration Program Click OK to save the changes and exit the programEnter the following at the DOS prompt d\3c99xcfg.exe Booting From the Network Configuring the Managed PC Boot Agent MBAEnabling or Disabling the Boot ROM Setting Set the MBA manually as the first boot device BBS BIOS-Compatible PCsMake sure that the NIC boot ROM setting is Enabled Reboot the PCDisabling the 3Com Logo Non-BBS BIOS-Compatible PCsChange the MBA default boot setting from Local to Network Configuring IP Security Encryption Description Type LevelCreating a Security Policy Defining the ConsoleClick Next and then Finish Creating the PolicySelect IP Security Policy Management, and then click Add Enter destination IP address, and then click Next Creating a FilterSelect a Specific IP Address in the pull-down list Creating the Filter Action Accept the default, and then click NextBinding the Filter Binding the Filter ActionEnabling Encryption Disabling EncryptionInterpreting the LEDs State MeaningViewing the NIC LEDs in the Diagnostics Program LNKAccessing the 3Com NIC Help System Accessing 3Com Support DatabasesAccessing the 3Com Knowledgebase Accessing Release Notes and Frequently Asked QuestionsCleaning Up a Failed Installation Troubleshooting the NIC InstallationProblems/Error Messages Troubleshooting the Network Connection Click Proceed Click OKTip Description Check the computer Bios Troubleshooting Remote Wake-UpMake sure that you are using the latest driver for the NIC Check the Remote Wake-Up cable connectionTroubleshooting a Network Connection Connect a straight-through cable from the PC to the hubTroubleshooting Hubs Cabling PinoutsRemoving the Network Driver Exit the Device Manager and shut down WindowsClick the Device Manager tab Removing DynamicAccess Server Features From the Start menu, select Settings/Control PanelEnter this command at the prompt NetWarePage Running NIC Diagnostics Reboot the computer using a DOS-bootablediskette Running the 3Com DOS Diagnostics ProgramRunning the NIC Diagnostics Tests Running the Network Test Tab DescriptionViewing the NIC LEDs in the Diagnostics Program Running the NIC TestViewing Network Statistics Click the Statistics tab. The Statistics screen appearsDisplaying Network Statistics Using the 3Com Icon in the Windows System TrayEnabling the Icon Removing the 3Com NIC Diagnostics Program Click Proceed, and then follow the prompts on the screenPage Obtaining Drivers Page Specifications 3CR990 NIC SpecificationsCabling Requirements Twisted-Pair Cable10BASE-T Operation Category UseRJ-45 Connector Pin Assignments 100BASE-TX OperationLink Negotiation Flow ControlPause Frames Page 3C OM DMI a Gent About the 3Com DMI AgentSystem Requirements Follow the prompts on the screen Installing the 3Com DMI AgentNetwork Management Requirements Restart the PC when prompted EtherCD Navigation LinksDescriptionText Files Root SubdirectoriesAuto Insert Subdirectory Description165 File Name File DescriptionPage Requirements Windows Fresh InstallationNetWare Fresh Installation Installation Instructions Driver Summary screen, select 3C990.LAN and press EnterWhen the installation is finished, edit the STARTUP.NCF file Page Online Technical Services World Wide Web SiteAccess by Analog Modem 3Com Knowledgebase Web Services3Com Bulletin Board Service 3Com FTP SiteSupport from Your Network Supplier 3Com Facts Automated Fax ServiceAccess by Digital Modem 847 262Europe Support from 3ComCountry Region Telephone Number Asia Pacific Rim Europe, South Africa, and Middle East Returning Products for RepairCountry Region Latin AmericaTo obtain an authorization number, call or fax Country Region Telephone Number Fax NumberIndex NumbersMBA PCI NIC 131 NLMs Displaying, Windows Self-healing drivers SHDs OSR2 Index Page FCC Class B Statement Industry Canada Class B Emission Compliance Statement Page Product Registration
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