3Com Megahertz 100 manual Troubleshooting Windows 98 Installations

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Troubleshooting Windows 98 Installations

7

Troubleshooting Windows 98 Installations

Basic troubleshooting,

Inspect all cables and connections.

applicable for all

Check whether your card is fully inserted into the slot.

problem situations.

Verify that you have the latest BIOS for your system. If

 

 

not, check the Web site for your computer and follow the

 

BIOS upgrade instructions.

 

Check for multiple installations of the card.

 

Check whether your system’s PCMCIA or CardBus

 

Controller is installed and running properly: go to

 

Control Panel/System/Device Manager/PCMCIA Card.

 

Verify that the controller is present and shows no errors.

 

Open Control Panel/PC Card to confirm that the system

 

recognizes your card.

 

In Control Panel/Network make sure that you have the

 

correct clients and protocols installed.

 

 

The LAN device is not

Use Control Panel/System/Device Manager to inspect the

functional. LED on the

status of your LAN card.

connector is off or

If you see a red “X”, enable the card by checking the

mismatches the real

appropriate box under Properties.

network speed.

If you see a yellow exclamation mark, click the icon to see

 

 

what the conflict is. Verify that there are adequate system

 

resources. Try to free system resources (for example, disable

 

the infrared port), then remove and reinstall the card.

 

 

Losing network

This can occur when using NetWare servers and IPX/SPX

connection after

protocol. It happens when the frame type is selected

disconnecting or

automatically. A temporary solution is to reboot after

changing the media

disconnecting and reconnecting the cable in NetWare

speed.

networks. The permanent solution is to use specific frame

 

types such as 802.2 or 802.3.

 

 

Need to force speed

In most cases, the automatic settings work fine. However,

and duplex settings.

if you to need to force speed or duplex settings to match

 

those of an attached device:

 

1 Open Control Panel/Network

 

2 Double click the LAN card.

 

3 Click the Advanced tab.

 

4 Highlight Network Link Selection and choose the

 

correct speed.

 

 

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Contents 3Com Megahertz 10/100 LAN PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Help and Support Installing the PC Card Inserting the LAN Card Cabling the LAN Card and Connecting to the NetworkDisconnecting the Cable from the Card LED LAN Card LEDsSetup Procedure Before You Begin InstallationConfirming Installation Troubleshooting Windows 98 Installations Uninstalling the Card Determining Your Windows 95 Version Windows 95 Version a Setup ProceduresWindows 95 OSR Remove the Installation Disk and click YesClick the Device Manager tab Confirming Installation Version a and OSRSymptom Solution Troubleshooting Windows 95 InstallationsUninstalling the Card Setup With No Networking Installed Setup for Windows NTWhen the system prompts again for NT files, click Continue Setup With Networking Installed Troubleshooting Windows NT InstallationsRemove the LAN card from the card slot Open Network/Adapters Other Networks Supported Other Operating Systems SupportedWindows NT 3.51, Windows 3.x, DOS DOS Diagnostics Help LibraryOn-Line Documentation Windows 98, Windows 95, and Windows NT3Com FTP Site Online Technical Services3Com Bulletin Board Service World Wide Web SiteReturning Products for Repair 3ComFacts Automated Fax ServiceSupport from Your Network Supplier and 3Com 3Com Corporation Limited Warranty Obtaining Warranty Service FCC Class B Statement Industry Canada Class B Emmission Compliance Statement Page Specifications