3Com Megahertz 100 manual Troubleshooting Windows 95 Installations, Symptom Solution

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Troubleshooting Windows 95 Installations

13

Troubleshooting Windows 95 Installations

Symptom Solution

Basic troubleshooting, applicable for all problem situations.

Inspect all cables and connections.

Check whether your card if fully inserted into the slot.

Verify whether you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions.

Check for multiple installations of the card.

 

Check whether your system’s PCMCIA or

 

CardBus Controller is installed and running properly:

 

go to Control Panel/System/Device Manager/PCMCIA Card.

 

Verify that the controller is present and shows no errors.

 

Open Control Panel/PC Card to confirm that the system

 

recognizes your card.

 

In Control Panel/Network application, make sure that you have

 

the correct clients and protocols installed.

 

 

At installation,

The LAN card may have already been installed.

Update Device

The LAN card may have been installed as “Other Devices”

Driver window

because of a previous faulty installation.

does not appear.

PCMCIA may not be enabled on your system.

 

 

 

The LAN device is

Use Control Panel/System/Device Manager to inspect the status

not functional.

of your LAN card.

LED on the

If you see a red “X”, enable the card by checking the

connector is off

appropriate box under Properties.

or mismatches

If you see a yellow exclamation mark, click on the icon to see

the real network

speed.

what the conflict is. Verify that there are adequate system

 

resources. Try to free system resources (for example, disable

 

the infrared port), then remove and reinstall the card.

 

 

Losing network

This can occur when using NetWare servers and IPX/SPX

connection after

protocol. It happens when the frame type is selected

disconnecting or

automatically. A temporary solution is to reboot after

changing the

disconnecting and reconnecting the cable in NetWare

media speed

networks. The permanent solution is to use specific frame types

 

such as 802.2 or 802.3.

 

 

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Contents 3Com Megahertz 10/100 LAN PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Help and Support Installing the PC Card Inserting the LAN Card Cabling the LAN Card and Connecting to the NetworkDisconnecting the Cable from the Card LED LAN Card LEDsSetup Procedure Before You Begin InstallationConfirming Installation Troubleshooting Windows 98 Installations Uninstalling the Card Determining Your Windows 95 Version Windows 95 Version a Setup ProceduresWindows 95 OSR Remove the Installation Disk and click YesClick the Device Manager tab Confirming Installation Version a and OSRSymptom Solution Troubleshooting Windows 95 InstallationsUninstalling the Card Setup With No Networking Installed Setup for Windows NTWhen the system prompts again for NT files, click Continue Setup With Networking Installed Troubleshooting Windows NT InstallationsRemove the LAN card from the card slot Open Network/Adapters Other Networks Supported Other Operating Systems SupportedOn-Line Documentation DOS Diagnostics Help LibraryWindows 98, Windows 95, and Windows NT Windows NT 3.51, Windows 3.x, DOS3Com Bulletin Board Service Online Technical ServicesWorld Wide Web Site 3Com FTP SiteReturning Products for Repair 3ComFacts Automated Fax ServiceSupport from Your Network Supplier and 3Com 3Com Corporation Limited Warranty Obtaining Warranty Service FCC Class B Statement Industry Canada Class B Emmission Compliance Statement Page Specifications