3Com 10/100BASE-T4 manual Getting Help If a Test Fails

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Getting Help If a Test Fails

4-7

Getting Help If a Test Fails

If any test fails, you can get additional information as follows:

1Highlight the test that failed in the Run Tests dialog box and press [Enter].

2Highlight the Zoom button and press [Enter].

If the diagnostic tests fail, the adapter may not be defective. The problem may be caused by incorrect option settings, option settings that conﬂict with the settings of other boards, or improper installation. Complete the following steps to test the adapter further.

CAUTION: Make sure to turn the power off and disconnect all cables from the adapter before inserting or removing it from the computer.

■Check the adapter installation by reviewing the installation instructions in Chapter 2.

■

■

Make sure the adapter is seated correctly in the slot.

Inspect all cables and connections.

Make sure that the PCI slot containing the adapter is activated.

PCI computers allow PCI slots to be activated or deactivated through the computer‘s BIOS setup, or in some cases, with a special PCI utility. Refer to your computer documentation for information about activating PCI slots.

In addition, bus mastering is not supported on all PCI slots in all computers. The Fast EtherLink PCI adapter provides better performance in a bus master slot, but will work in a non-bus master slot. Refer to your computer documentation.

The original slot may be defective.

■Make sure that you booted your computer under

DOS version 3.1 or later, and that no device drivers or memory managers are loaded.

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Contents Fast Etherlink Parallel Tasking Network AdapterUser Guide Adapters3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty Asia Contents Configuring Software Settings Cispr B Compliance Figures Tables About this Guide How to Use This GuideIntroduction Conventions Print Autolink.logAdapter automatically senses and switches to either Introduction10/100BASE-T4 PCI Adapter Adapter Features PCI Technology Inspecting the Adapter Installing the Adapter3C59X EtherDisk diskette version 5.1 or above Installing the Boot Prom Installing the AdapterConnecting to the Network PCI Computer with PCI and Eisa SlotsRJ-45 connector Connecting to the Network Loading the Network Summary of Driver Loading ProceduresDrivers Using the EtherDisk Diskette Accessing DOSUsing Windows Conﬁrming Adapter Installation for Windows System Properties box appears, detailing your system setupName of the installed 3Com adapter appears, as follows This conﬁrms the adapter’s installationOne Adapter in a Client Using NetWare ODIAutoLink Requirements At the prompt, type AutoLink InstallationAlternatively, at the prompt, type ESC=Cancel Read the screen and press EnterMultiple Adapters in a Client FEA0 Select Conﬁguration and Diagnostic Program and press Enter Main menu appearsLoading Ndis Drivers One or More Adapters in a ServerAuto Select Media Type Updating Ndis DriversFollow the instructions displayed in the subsequent screens Transcend PC Link SmartAgent Driver Agents Desktop Management InterfacePerforming Troubleshooting Diagnostic Tests Troubleshooting with the Diagnostic TestsAfter performing the diagnostic tests, reboot your computer Before Running the TestsTypes of Tests Fast EtherLink 10/100BASE-T4 PCI adapterStarting the Diagnostic Program Running the Group 1 TestsRunning the Group 3 Test Setting Up an Echo Server 3C59XCFG Getting Help If a Test Fails To print the ﬁle, type Miscellaneous Checks Changing the Test SetupTo change the test parameters, follow these steps LEDs LEDPin assignments for the RJ-45 connector When properly connected to a 10BASE-T network,Cabling Adapter Cabling RequirementsTwisted-Pair Cable 10BASE-T Operation 10BASE-T Speciﬁcations100BASE-TX Operation 100BASE-T Standard100BASE-TX designates the Ieee 802.3 speciﬁcation for 100BASE-T4 Operation 100BASE-FX OperationRJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignmentsSettings To change the software option settings, follow these steps Changing Software SettingsType at the prompt Select Adapter Installed Adapters Continue this procedure with any of the other options Press Tab to highlight OK. Press Enter\CONFIG\3C595.SET Specifications Adapter Speciﬁcations3Com Bulletin Board Service On-line Technical ServicesTechnical Support World Wide Web Site 3ComForum on CompuServeTo use 3ComForum Log on to CompuServe Press Return to see the 3ComForum main menuSupport from Your Network Supplier 3ComFacts Automated Fax ServiceLocal numbers are available within the following countries Details about recent conﬁguration changes, if applicable Returning Products for RepairTo obtain an RMA number, call or fax Glossary 100BASE-TAuto Select Media Type BusEIA/TIA EMM386MAC STP Index NumericsDOS Ndis Network Driver Optimization option setting B-2 Windows 3.X 3-3 Windows Limited Warranty 3Com Corporation Bayfront Plaza Interference Handbook CE Notice