3Com 10/100BASE-T4 manual To print the file, type

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4-8 CHAPTER 4: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS

If you are running the Group 3 test, make sure that the adapter is connected to a properly cabled and inactive network and that an echo server is set up on the network.

Replace the failed adapter with a working adapter and run the diagnostic tests again.

If the working adapter passes all tests, the original adapter is probably defective. For information on returning products for repair, refer to Appendix D,“Technical Support.”

Install the adapter in another functioning PCI computer and run the tests again.

Your computer may be defective. If the adapter passes the tests in the second computer, contact the reseller or manufacturer of the original computer.

Replace all other PCI adapters from the computer and run the tests again. If the tests pass, the other PCI adapters may be causing contention.

If you experience problems that occur only when using the AutoLink program, display or print the AUTOLINK.LOG file as follows:

To display the file, type:

type autolink.log more

To print the file, type:

print autolink.log

The AUTOLINK.LOG file contains a log of all the events that occurred during the AutoLink installation and configuration process.

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Contents Network Adapter Fast Etherlink Parallel TaskingUser Guide Adapters3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty Asia Contents Configuring Software Settings Cispr B Compliance Figures Tables Introduction How to Use This GuideAbout this Guide Print Autolink.log ConventionsIntroduction Adapter automatically senses and switches to either10/100BASE-T4 PCI Adapter Adapter Features PCI Technology 3C59X EtherDisk diskette version 5.1 or above Installing the AdapterInspecting the Adapter Installing the Adapter Installing the Boot PromPCI Computer with PCI and Eisa Slots Connecting to the NetworkRJ-45 connector Connecting to the Network Drivers Summary of Driver Loading ProceduresLoading the Network Accessing DOS Using the EtherDisk DisketteUsing Windows System Properties box appears, detailing your system setup Confirming Adapter Installation for WindowsName of the installed 3Com adapter appears, as follows This confirms the adapter’s installationAutoLink Requirements Using NetWare ODIOne Adapter in a Client Alternatively, at the prompt, type AutoLink InstallationAt the prompt, type Read the screen and press Enter ESC=CancelMultiple Adapters in a Client FEA0 Main menu appears Select Configuration and Diagnostic Program and press EnterOne or More Adapters in a Server Loading Ndis DriversFollow the instructions displayed in the subsequent screens Updating Ndis DriversAuto Select Media Type Desktop Management Interface Transcend PC Link SmartAgent Driver AgentsTroubleshooting with the Diagnostic Tests Performing Troubleshooting Diagnostic TestsBefore Running the Tests After performing the diagnostic tests, reboot your computerTypes of Tests Fast EtherLink 10/100BASE-T4 PCI adapterRunning the Group 1 Tests Starting the Diagnostic ProgramRunning the Group 3 Test Setting Up an Echo Server 3C59XCFG Getting Help If a Test Fails To print the file, type To change the test parameters, follow these steps Changing the Test SetupMiscellaneous Checks LED LEDsWhen properly connected to a 10BASE-T network, Pin assignments for the RJ-45 connectorCabling Adapter Cabling RequirementsTwisted-Pair Cable 10BASE-T Specifications 10BASE-T Operation100BASE-TX designates the Ieee 802.3 specification for 100BASE-T Standard100BASE-TX Operation 100BASE-FX Operation 100BASE-T4 OperationFigure A-1 shows the RJ-45 connector pin assignments RJ-45 Connector Pin AssignmentsSettings Type at the prompt Changing Software SettingsTo change the software option settings, follow these steps Select Adapter Installed Adapters Press Tab to highlight OK. Press Enter Continue this procedure with any of the other options\CONFIG\3C595.SET Adapter Specifications SpecificationsTechnical Support On-line Technical Services3Com Bulletin Board Service 3ComForum on CompuServe World Wide Web SiteTo use 3ComForum Log on to CompuServe Press Return to see the 3ComForum main menuLocal numbers are available within the following countries 3ComFacts Automated Fax ServiceSupport from Your Network Supplier To obtain an RMA number, call or fax Returning Products for RepairDetails about recent configuration changes, if applicable 100BASE-T GlossaryBus Auto Select Media TypeEMM386 EIA/TIAMAC STP Numerics IndexDOS Ndis Network Driver Optimization option setting B-2 Windows 3.X 3-3 Windows Limited Warranty 3Com Corporation Bayfront Plaza Interference Handbook CE Notice