Canon 3.2 user manual Appendix, Helper Viewer Error Messages

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Situation	At connection

Message	camera is off-line or abnormal

Details	The connected camera is switched off or the RS cable is not connected.

Solution	There is a problem with the camera server (with the camera power supply or the
	RS cable connection). Check with the administrator of the camera server.

Situation	At connection
Message	disconnected
Details	The connection time limit has expired or the connection was cut due to restart
	processing on the camera server.
Solution	To reconnect, reload (refresh) the Web page in your Web browser.

Helper Viewer Error Messages

Situation	At connection
Message	No response from video server.
Details	The viewer could not connect to the video server.
Solution	There is a coding error in the Web page used for video distribution, or there is a
	problem on the camera server. Check with the administrator of the camera server.

Situation	At connection
Message	Network is busy. Please try again later.
Details	The limit on the number of video server connections has been exceeded.
Solution	Access to the camera server is apparently overcrowded. Wait some time and then
	try again to acquire control privileges.


Situation	At connection
Message	No response from camera control server. You can use video only.
Details	The viewer could not connect to the camera control server.
Solution	This is normal operation because camera control is prohibited by the camera server.

Appendix

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Contents Ver Contents Appendix Conventions IntroductionCopyright Information V e OverviewJava Viewers Viewer OverviewLiveApplet GlimpseHelper Viewer Helper Viewer Ver Operating EnvironmentJava Viewer Ver Chapter Using Netscape Navigator or Communicator Preparations for Using the Java ViewerUsing Internet Explorer Using Netscape Navigator or Communicator When You are Connected to a LANUsing Internet Explorer Starting Up the Java Viewer LiveApplet Screens Using LiveAppletPanorama Window Camera Control Status Displays Starting Camera ControlChanging the Camera Angle in the Panorama Window Controlling the CameraChanging the Camera Angle Changing the Zoom Ratio in the Panorama Window Changing the Camera Zoom RatioSelecting the Camera Using PresetsAdjustment of Backlight Printing and Saving Still Pictures Taking a Snapshot of the VideoCustomizing the Viewer Screen Glimpse Screen Using GlimpseHelper Viewer Installing the Helper Viewer Preparations for Using the Helper ViewerDifference between 2 Helper Viewers Functions added in the VB Package VersionHelper Viewer Using Browsers Other Than the Recommended Products Starting Up Independently Starting Up Helper ViewerStarting Up from the Web Browser Port No Connecting to a Camera ServerDisconnecting VB Package Version only Selecting a Registered Camera Server and ConnectingHelper Viewer Screens Using the Helper ViewerThis frame Click the Start Control button to acquire control privileges Using the Helper Viewer Changing the Camera Zoom Ratio Selecting the Camera Changing the Video Source Size Using Full-Screen ModeStopping and Restarting Video Display Tip Saving Still Pictures to Files Saving and Printing Still PicturesPrinting Still Pictures Saved File FormatsVideo Information Displaying InformationConnection Information Camera InformationHelper Viewer Settings Viewing videos from behind a firewall Helper Viewer SettingsSpecifying the Starting protocol Setting Http protocol Settings Helper Viewer SettingsPerformance Setting Display option Setting Adding to a list Registering and Changing the ServerRegistering in a Camera Site List Changing or deleting registration details in the list Adding a relay server to the list Registering in the Relay Server ListRegistering and Changing the Server Page Appendix Java Viewer Error Messages Error MessagesAppendix Helper Viewer Error MessagesError Messages Index PUB.YT1-1330-000 Canon INC.2002