Error Messages
Situation | At connection |
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Message | Couldn’t get camera control privileges. |
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Details | The limit on the number of people queuing for camera control privileges has been |
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| exceeded. |
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Solution | Access to the camera server is apparently overcrowded. |
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| Wait some time and then reconnect. |
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Situation | At connection |
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Message | You do not have video server access privileges. |
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Details | There is a restriction applied in the camera server settings that limits the IP |
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| addresses of clients allowed to connect. |
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Solution | This is normal operation. This situation is set up by the camera server administrator. |
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Situation | At connection |
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Message | Camera switched off or faulty. |
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Details | The connected camera is switched off or the RS cable is not connected. |
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Solution | There is a problem with the camera server (with the camera power supply or RS |
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| cable connection). |
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Situation | At connection |
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Message | Invalid WVH file. |
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Details | There was an error in the information in the WVH file. |
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Solution | There is a coding error (WVH file) in the Web page used for video distribution, or there |
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is a problem on the camera server. Check with the administrator of the web page. |
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Situation | At disconnection |
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Message | Disconnected |
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Details | The connection time has expired or the connection was cut due to restart processing on |
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| the camera server. |
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Solution | Restart your Helper Viewer. |
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