Cisco Systems 3120 manual Obtaining Technical Assistance

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Preface

Obtaining Technical Assistance

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The

Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a request for service online or by phone. You can access this tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z)tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Tip Displaying and Searching on Cisco.com

If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box and then click the Technical Support & Documentation radio button.

To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.

Cisco AVS 3120 Application Velocity System Hardware Installation Guide

 

OL-11805-01

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Contents Text Part Number OL-11805-01 Corporate HeadquartersPage N T E N T S Removing or Replacing an AVS 3120 Altitude OL-11805-01 Audience PrefaceChapter/Appendix Description OrganizationRelated Documentation Bewaar Deze Instructies ConventionsAvvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige SicherheitshinweiseGuarde Estas Instruções Aviso Instruções Importantes DE SegurançaGEM Disse Anvisninger Xiii Product Documentation DVD Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Product Alerts and Field Notices Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Obtaining Technical AssistanceObtaining Additional Publications and Information Submitting a Service RequestDefinitions of Service Request Severity Xix OL-11805-01 Introduction Product OverviewFront Panel Features System Hardware FeaturesRear Panel Features Ports and ConnectorsIndicator Color Description Ethernet ConnectorsRJ-45 Cables Console Port Pin Signal DefinitionParameter Setting RJ-45 to DB-9 or DB-25 Adapter Signal RJ-45 Pin DB-9 /DB-25 PinOL-11805-01 Safety Preparing for InstallationPreparing for Installation Safety Page Maintaining Safety with Electricity General PrecautionsProtecting Against Electrostatic Discharge Copper foil Preparing Your Site for InstallationEnvironmental Requirements Choosing a Site for InstallationEnsuring Overcurrent Protection Grounding the AVSPower Supply Guidelines AC Power RequirementsCreating a Safe Environment CablingPrecautions for Rack-Mounting Required Tools and Equipment Installing the AVS If the Product is Damaged Installing Your AVSUnpacking and Inspecting the AVS Attaching a Two-Post Rack Bracket to the AVS Attaching the Brackets to the Sides of the AVS Installing the AVS 3120 in a Two-Post Rack Installing the AVS 3120 on a Workbench or TabletopConnecting Cables Console Connection Connecting AC PowerBooting with a Console Connected Booting the AVSEstablishing a Serial Console Connection Velocityshow interface Configuring Network SettingsYou can view the DNS settings by using the show dns command Setting the Time Checking the Front Panel LEDs Indicator Color State IndicatesRemoving or Replacing an AVS Checking the Basics Troubleshooting the AVS 3120 HardwareChecking Connections Maintaining Your Site Environment Maintaining Your AVSAltitude TemperatureHumidity Corrosion Dust and ParticlesElectrostatic Discharge Electromagnetic and Radio Frequency InterferencePower Source Interruptions Uninterruptible Power Supplies Using Power Protection DevicesSurge Protectors Line ConditionersOL-11805-01 Dimensions and Weight SpecificationsPower EnvironmentOL-11085-01 Apache License Open Source License FilesAppendix B Open Source License Files Apache License END of Terms and Conditions OL-11805-01 D E IN-2 IN-3 IN-4
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