Before Contacting Service Personnel
Installation and Connection
Symptoms
No Power.
I want to install my projector on the ceiling.
External Source can not be selected.
Troubleshooting
zCheck the power cable connections.
zThe ceiling installation support is sold separately. Contact your local product distributor.
zBe sure that the connection cable(s) (video) is properly connected to the proper port. If the device is not connected properly, it can not be selected.
Menu and Remote Control
Symptoms
Remote control does not work.
I cannot select a menu.
Screen and External Source
Symptoms
Cannot see picture images.
Poor color.
Images are not clear.
Strange noise.
The operating LED is lit up.
Lines appear on screen.
No external device screen is displayed.
Only blue screen appears.
Screen appears in black and white or odd color./ screen is too dark or bright.
Troubleshooting
zCheck whether your remote control is at a right angle and at the correct distance. Remove any obstacles between your remote control and the product.
zDirect lighting of
zCheck if the remote control battery is empty.
zCheck whether the LED indicator on the top of the projector is turned on.
zCheck if the menu is displayed in gray. A
Troubleshooting
zBe sure that the power cord of the projector is connected.
zBe sure that the proper input source is selected.
zCheck that the connectors are properly connected to the ports at the back of the projector.
zCheck the Remote Control batteries.
zBe sure that the <Color>, <Brightness> settings are not at their lower limit.
zAdjust the <Tint> and <Contrast>.
zAdjust the focus.
zCheck that the projection distance is either too far or too near to the screen.
zIf a strange sound continues, contact our service center.
zRefer to Corrective Actions According to LED Indications.
zBecause noise may occur when using your PC, adjust the frequency of the screen.
zCheck the operating status for the external device and check whether the adjustment items, such as the Brightness and the Contrast have been changed correctly in the <Mode> command screen of the Projector menu.
zBe sure to properly connect the external devices. Check the connection cables again.
zAs mentioned above, check the adjustment items such as the Brightness, Contrast and Color in the menu.
zIf you want to restore various settings to their factory defaults, run <Factory