Samsung SCX-4500 manual Troubleshooting

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4Align the tray with the slot, and slide it into the machine.

5Press the top cover lever, completely open the top cover.

6Hold the top cover and close it slowly and carefully, until the cover is securely latched.

Note

If the top cover is not completely closed, the machine will not operate.

Caution

Be careful not to pinch your fingers, since the top cover is very heavy.

7If the paper jam LED blinks, go to next step.

8Open the rear cover.

9Carefully take the jammed paper out of the machine.

Caution

Do not touch the fuser inside the machine. It is hot and could cause burns! The fuser's operating temperature is very hot. Take care when removing paper from the machine.

9.2 <Troubleshooting>

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Contents User’s Guide Page Contact Samsung World Wide Country Customer Care Center Web SiteContents Ordering supplies and accessories MaintenanceTroubleshooting SpecificationsAbout this user’s guide Finding more informationLaser Safety Statement Safety and Regulatory InformationImportant Precautions and Safety Information California USA Only Ozone SafetyPower Saver RecyclingYou should also know that Fax BrandingRinger Equivalence Number Declaration of Conformity European Countries Replacing the Fitted Plug for UK OnlyPage Introduction Special featuresSpecial features Machine overview Control panel overview Machine overview Front viewRear cover Power receptacle Power switch USB port Rear viewCopy buttons Control panel overviewDisplay Software overview Supplied softwarePrinter driver features System requirementsLinux RequirementsGetting Started Setting up the hardwareSetting up the hardware Altitude adjustment Altitude adjustment Loading originals and print media Loading originalsSelecting print media Guidelines for selecting and storing print mediaType Size Dimensions Weighta Capacityb Specifications on print mediaMedia sizes supported in each mode Guidelines for special print media Media type GuidelinesLoading paper in the tray Changing the paper size in the traySetting the paper size and type Select Printers and FaxesCopying originals Changing the settings for each copyCopying Scanning basics Scanning to an application using a local ConnectionScanning Printing a document Canceling a print jobBasic printing Double-click the Samsung SCX-4500 Series iconCleaning the outside MaintenanceCleaning your machine Cleaning the insideMaintenance Redistributing toner Cleaning the scan unitMaintaining the cartridge Toner cartridge storageMaintenance Replacing the toner cartridge Maintenance Maintenance Parts Items Yield AverageTips for avoiding paper jams TroubleshootingStatus display Explanation Solution Clearing paper jamsTroubleshooting Rear and inside the machine Troubleshooting Exit area Inner cover Understanding display messages OpenPrinting problems Solving other problemsPaper feeding problems Condition Suggested solutionsCondition Possible cause Suggested solutions Printing quality problems Characters Condition Suggested solutions Curl or waveMisformed SkewCharacter Voids Copying problemsCondition Suggested solutions Loose toner Horizontal stripesScanning problems Common Windows problemsCommon Linux problems Problem Possible cause and solutionsProgram, click File Print Illustrator Common Macintosh problemsProblem Suggested solutions Supplies How to purchase Ordering supplies and accessoriesHow to purchase SuppliesPrinter specifications SpecificationsGeneral specifications Specifications and DescriptionCopier specifications Scanner specificationsGlossary Control PanelIndex Software section Contents Advanced Printing Using Smart Panel Installing Printer Software in Windows Installing Printer SoftwareChanging the Software Language Reinstalling Printer Software Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabGraphics Tab ResolutionToner Save Mode DarknessPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingFitting Your Document to a Selected Paper Size Printing PostersPrinting a Reduced or Enlarged Document Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesUsing Samsung SmarThru Scanning Using Samsung SmarThruUninstalling Samsung SmarThru Scanning Process with TWAIN- enabled Software Using Onscreen Help FileWindows XP Scanning Using the WIA DriverSettings, Control Panel, and then Scanners Cameras Windows VistaDriver Setting Only for Windows Troubleshooting GuidePrinter Setting Understanding Smart PanelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Double-clickUnified Driver Configurator onScanners Configuration Ports ConfigurationConfiguring Printer Properties Printing a Document Printing from ApplicationsClick Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type SettingsTools Function Select Easy Install and click Install Installing SoftwareDouble-click the Samsung SPL2 Installer icon Printer driverFor a USB-connected Setting Up the PrinterScan driver Printing a Document Changing Printer SettingsPrinting Graphics Printer FeaturesPrinting Multiple Pages on One Sheet of Paper PaperScanning Index Windows 10 toner save 10 true-type option Rev.3.00