Samsung ML-1615 manual Troubleshooting Checklist, Check Solution, Line/Error LED is on

Page 55

Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check

Solution

 

 

Check the power cord

Check the power source by plugging into another

and the power switch.

outlet.

 

 

Make sure that the On

In the Ready mode, the On Line/Error LED lights

Line/Error LED is on.

green. If the On Line/Error LED lights red or blinks,

 

go to “Troubleshooting Error Messages” on page 5.16.

 

 

Press and hold the

• If a demo page does not print, check the paper supply

Cancel button to print a

in the input tray.

demo page.

• If the paper jams in the printer, go to “Clearing Paper

 

 

Jams” on page 5.6.

 

 

Check the demo page to

If there is a print quality problem, go to “Solving Print

see if it is printed

Quality Problems” on page 5.10.

correctly.

 

 

 

Print a short document

• If the page does not print, check the cable connection

from a software

between the printer and the computer.

application to verify that

• Check the print queue or print spooler to see if the

the computer and printer

printer has been paused.

are connected and are

• Check the software application to ensure you are

communicating correctly.

using the proper printer driver and communication

 

 

port. If the page is interrupted during printing, go to

 

“Solving General Printing Problems” on page 5.3.

 

 

If completing the

• “Solving General Printing Problems” on page 5.3.

checklist does not

• “Troubleshooting Error Messages” on page 5.16.

resolve the printer

• “Common Windows Problems” on page 5.17

problem, check the

• “Common Linux Problems” on page 5.18

following troubleshooting

sections.

 

 

 

5.2 SOLVING PROBLEMS

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Contents ML-1610 Series About the User’s Guide Contact Samsung World Wide Latvia Contents Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction You can print in Windows 98/Me/2000/XP Special FeaturesYou can print at 600 dots per inch dpi Up to 16 ppm in A4 17 ppm in LetterFeature Printer Driver Printer Driver FeaturesFront View Printer ComponentsRear View Description On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on Understanding the Control PanelFunction Description Cancel buttonSetting Up Your Printer Paper Cover a UnpackingComponents may differ from one country to another Carefully remove all of packing tape from the printer Selecting a LocationClearance Space Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configurationSystem Requirements Installing Printer SoftwareVarious Linux See Software User’s Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Plain paper Type and CapacitiesGuidelines for Paper and Special Materials Paper Type CapacityaOnly use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the TrayRepeat this step for every page to be printed Using Manual Feed ModePrinting on Special Materials Using Print Materials There are two ways to cancel a print job Canceling a Print JobPress the Cancel button on the control panel Double-click this icon to view Queue of the print jobs Maintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModeCleaning the Outside Cleaning the PrinterCleaning the Inside Cleaning inside the printer Maintaining Your Printer Pick-up Roller Consumables and Replacement PartsItems Yield Average Transfer RollerSolving Problems Check Solution Troubleshooting ChecklistLine/Error LED is on Problem Possible Cause Solution Solving General Printing ProblemsSoftware User’s Guide. Try printing a Garbled, or Text is wrongBut are blank Defective or out Toner Paper Exit Area Clearing Paper JamsSolving Problems Paper Feed Area Around the Toner Cartridge Print Quality Checklist Solving Print Quality ProblemsTips for Avoiding Paper Jams Print Solving Print Quality ProblemsChange to a lighter weight pages. See Paper Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on 4.6. Contact your service representativeProblem Solution Black pages Wrinkles orPoor Image quality CurlLED pattern Possible Problems and Solutions Troubleshooting Error MessagesToner cartridge and install a new one. See Appears during Common Windows ProblemsProblem Possible Cause and Solution File in Use message/etc/printcap file Common Linux ProblemsWhite nothing is Memory usage Am trying to print aRotated and cropped That would result in a cropped outputAble to print Errors Owning the spooler daemon On my PCL or SPLError messages printing Your software vendor to inform them of the issuePrinter Specifications Paper Specifications SpecificationsSpecifications and Description Printer Specifications80 % RH Overview Paper SpecificationsSupported Sizes of Paper Size mm/in.a Weight Capacityb60 to 165 g/m2 bond 16 to 43 lb Maximum size Legal Symptom Problem with Solution Paper Guidelines for Using PaperOutput Tray Capacity Paper SpecificationsCategory Specifications Paper Output CapacityPrinter and Paper Storage Environment Index USB cable, connect Software User’s Guide Installing Printer Software in Windows Using Status Monitor Installing Printer Software in Windows Installing Printer Software in WindowsChanging the Software Language Choose the type of installationRemoving Printer Software Reinstalling Printer SoftwareBasic Printing Printing a DocumentSelect your printer driver from the Name drop-down list Layout Options Printer SettingsLayout Tab OrientationScaling Paper TabCopies SizeDarkness ResolutionToner Save Mode Graphics TabAbout Tab Extras TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting a Reduced or Enlarged Document Printing PostersUsing an Existing Watermark Using WatermarksFitting Your Document to a Selected Paper Size Watermark section. The Edit Watermark window appears Creating a WatermarkEditing a Watermark Deleting a WatermarkWhat is an Overlay? Using OverlaysCreating a New Page Overlay Deleting a Page Overlay Using a Page OverlayClick Delete Overlay Windows NT 4.0 or higher Setting Up a Host ComputerSetting Up a Client Computer Windows 9x/MeUsing Status Monitor Opening the Troubleshooting Guide→ your printer driver name → Troubleshooting Guide Following window opens Changing the Status Monitor Program SettingsRecommended Capacities Using Your Printer in LinuxSystem Requirements Supported OSInstalling the Printer Driver Changing the Printer Connection Method Uninstalling the Printer Driver Using the Configuration ToolSelect Complete uninstall and then click Uninstall Changing Llpr Properties Language, change 4 Layout properties, set Rev
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