Samsung ML-1615 manual Troubleshooting Error Messages, LED pattern Possible Problems and Solutions

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Troubleshooting Error Messages

When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for “light off”

symbol for “light on”

symbol for “light blinking”

LED pattern	Possible Problems and Solutions

Your system has some problems. If this problem occurs, contact your service representative.

• Paper jam occurs. To solve the problem, see “Clearing Paper Jams” on page 5.6.

• The front cover is open. Close the front cover.

		• Paper tray is empty. Load the paper in the Tray.
	On Line/Error	• The toner cartridge is out of toner. Remove the old
	On Line/Error	toner cartridge and install a new one. See
	LED lights red	toner cartridge and install a new one. See
	LED lights red	“Installing the Toner Cartridge” on page 2.4.
		“Installing the Toner Cartridge” on page 2.4.

• You pressed the Cancel button while the printer is receiving data.

• In Manual Feed mode, there is no paper in the tray. Load paper into the tray.

•If the printer is receiving data, the On Line/ Error LED slowly blinks green.

•If the printer is printing the received data, the On Line/Error LED blinks green fast.

•If the printer does not have enough memory, the On Line/Error LED blinks red. In this case, output quality will be low, or an Internal error sheet will print. Simplify the page layout and remove unnecessary graphics from your job.

5.16 SOLVING PROBLEMS

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Contents ML-1610 Series About the User’s Guide Contact Samsung World Wide Latvia Contents Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction You can print at 600 dots per inch dpi Special FeaturesUp to 16 ppm in A4 17 ppm in Letter You can print in Windows 98/Me/2000/XPFeature Printer Driver Printer Driver FeaturesFront View Printer ComponentsRear View See Troubleshooting Error Messages on On Line/Error and Toner Save LEDsUnderstanding the Control Panel DescriptionFunction Description Cancel buttonSetting Up Your Printer Unpacking Paper Cover aComponents may differ from one country to another Selecting a Location Carefully remove all of packing tape from the printerClearance Space Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configurationInstalling Printer Software System RequirementsVarious Linux See Software User’s Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Guidelines for Paper and Special Materials Type and CapacitiesPaper Type Capacitya Plain paperOnly use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the TrayRepeat this step for every page to be printed Using Manual Feed ModePrinting on Special Materials Using Print Materials Canceling a Print Job There are two ways to cancel a print jobPress the Cancel button on the control panel Double-click this icon to view Queue of the print jobs Maintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModeCleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printer Maintaining Your Printer Items Yield Average Consumables and Replacement PartsTransfer Roller Pick-up RollerSolving Problems Troubleshooting Checklist Check SolutionLine/Error LED is on Problem Possible Cause Solution Solving General Printing ProblemsSoftware User’s Guide. Try printing a Text is wrong Garbled, orBut are blank Defective or out Toner Paper Exit Area Clearing Paper JamsSolving Problems Paper Feed Area Around the Toner Cartridge Solving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Print Solving Print Quality ProblemsDirty. Clean the LSU. See Cleaning the Inside on Scratched. Install a new toner cartridge4.6. Contact your service representative Change to a lighter weight pages. See PaperProblem Solution Black pages Wrinkles orPoor Image quality CurlTroubleshooting Error Messages LED pattern Possible Problems and SolutionsToner cartridge and install a new one. See Problem Possible Cause and Solution Common Windows ProblemsFile in Use message Appears during/etc/printcap file Common Linux ProblemsRotated and cropped Memory usage Am trying to print aThat would result in a cropped output White nothing isError messages printing Errors Owning the spooler daemon On my PCL or SPLYour software vendor to inform them of the issue Able to printPrinter Specifications Paper Specifications SpecificationsPrinter Specifications Specifications and Description80 % RH Overview Paper SpecificationsSize mm/in.a Weight Capacityb Supported Sizes of Paper60 to 165 g/m2 bond 16 to 43 lb Maximum size Legal Symptom Problem with Solution Paper Guidelines for Using PaperCategory Specifications Paper SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index USB cable, connect Software User’s Guide Installing Printer Software in Windows Using Status Monitor Installing Printer Software in Windows Installing Printer Software in WindowsChanging the Software Language Choose the type of installationRemoving Printer Software Reinstalling Printer SoftwarePrinting a Document Basic PrintingSelect your printer driver from the Name drop-down list Layout Tab Printer SettingsOrientation Layout OptionsCopies Paper TabSize ScalingToner Save Mode ResolutionGraphics Tab DarknessExtras Tab About TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting a Reduced or Enlarged Document Printing PostersUsing Watermarks Using an Existing WatermarkFitting Your Document to a Selected Paper Size Editing a Watermark Creating a WatermarkDeleting a Watermark Watermark section. The Edit Watermark window appearsUsing Overlays What is an Overlay?Creating a New Page Overlay Using a Page Overlay Deleting a Page OverlayClick Delete Overlay Setting Up a Client Computer Setting Up a Host ComputerWindows 9x/Me Windows NT 4.0 or higherOpening the Troubleshooting Guide Using Status Monitor→ your printer driver name → Troubleshooting Guide Following window opens Changing the Status Monitor Program SettingsSystem Requirements Using Your Printer in LinuxSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverSelect Complete uninstall and then click Uninstall Changing Llpr Properties Language, change 4 Layout properties, set Rev