Troubleshooting | Apple 6200 series specs

You can’t open a document, or you see a message that an application program can’t be found.

mSome documents can be opened by more than one application program. Try starting a program that you think might be able to open the document, then choose Open from the program’s File menu to try to open the document.

mPurchase and install the correct software to use the document, or find out if the creator of the document can convert it to a form that one of your programs can use.

mDon’t try to open the files in your System Folder. Most of the files in your System Folder are used by your computer for internal purposes and are not intended to be opened.

mRebuild your desktop by holding down the Option and x keys while starting up your computer. Keep holding down the keys until you see a message asking whether you want to rebuild the desktop. Click OK.

mIf the document is from a DOS computer, use the PC Exchange control panel to specify which Macintosh program will open the document. For information about working with DOS documents on your Macintosh, see

the “Using DOS Files & Disks” topic of Macintosh Guide, available in the Guide (h) menu.

Troubleshooting 55

Image 63

Apple 6200 series manual Troubleshooting

Contents

User’s Guide Apple Computer, Inc Contents Getting Help TroubleshootingWhere to connect additional equipment Connecting an Apple PlainTalk Microphone Health-related information about computer use Index 105 Radio and television interference FCC statement Vcci statement CD-ROM drive DOC statement Welcome to Power Macintosh Monitor power cord MonitorKeyboard Mouse Monitor cable Plugging in the computer Getting Started Choose a power outlet to which you have easy access When you are ready to begin, follow these steps Place the monitor where you will be using it Installing an expansion cardConnecting a monitor Connecting the monitor power cord Connect the monitor power cord to the monitor Plug in the monitor power cordOn some monitors, the cord is already attached Connecting the monitor cable Monitor port is marked with the icon symbolAttach the monitor cable to the monitor Connecting a keyboard with a separate cable Connecting the mouse and keyboard Connecting a keyboard with a built-in cable Connecting other equipment Turn on the monitor Turn on your computer by pressing the Power keyTurning the computer on Follow these steps to turn the computer on Check to see what’s on your screen Problems turning your computer on? What’s next? Slide your mouse along your mouse pad or desk Learning the basics Guide h menu Reviewing the basics You can also shut down your computer from the keyboard To turn the computer on, simply press the Power key againPress the Power key marked with a triangle on the keyboard Turning the computer off Other manuals Where to find answersThis book Guide menu Getting Help Getting answers to your questions Macintosh Guide window, click the Topics button Getting answers with the Topics button Read and follow the instructions in this window Click Setting Options in the list of topicsSmall window appears with instructions for you to follow Now continue with the next section Macintosh Guide window, click the Index button Getting answers with the Index button Read and follow the instructions in the window Macintosh Guide window, click the Look For button Getting answers with the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Learning useful shortcuts Main Macintosh Shortcuts window appearsClick one of the category buttons Chapter Monitor Floppy disk drive Computer CD-ROM drive Volume buttons Optional Where to connect additional equipment Connecting an Apple PlainTalk Microphone Assemble the speakers and the cable you need Connecting external stereo speakers Connecting to an Ethernet network Expanding memory Installing internal drives Installing and Using Application Programs Installing application programs Switching programs Working with several programs at a timeFinding out which programs are open Hiding and showing windows on the desktop Backing up your files Using Power Macintosh application programs Special memory requirementsShared libraries Using older Macintosh programs When you run into trouble When you have questions Take your time Start over Click OK Rebuild your desktop regularly Solutions to common problems Computer is turned on but the screen is darkComputer’s clock keeps time inaccurately Chapter Sad Macintosh icon appears and the computer won’t start up Icons do not appear correctly on your screen Hard disk icon does not appear on the desktop Your Macintosh can’t read a floppy disk Pointer 8 freezes on the screen Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Chapter Troubleshooting You experience problems using an older Macintosh program You experience problems using a document from a DOS computer If your computer’s performance decreases Starting up from a CD-ROM disc Initializing a hard disk Starting up from a floppy disk CD-ROM disc will remain in the CD-ROM driveShut down your computer Type a name for your hard disk in the Name box When initialization is complete, click DoneReinitializing your computer’s internal hard disk Double-click the Internal HD Format icon to open it Open the Apple HD SC Setup icon Initializing an external Scsi hard diskClick Drive until the disk you want to initialize appears Click Init to initialize the hard disk Disks can become damaged by repeated use and handling Repairing a damaged diskWhen do you need to repair a disk? Try these suggestions first Choose Scan For Defects from the Functions menu Testing an external Scsi hard diskChecking for damage on your internal hard disk Open the Internal HD Format icon Click Drive until the disk you want appears How to repair a hard disk or floppy disk Click Repair to begin testing and repairing the disk Open the Disk First Aid iconClick the icon of the disk you want to test Installing or reinstalling system software If Disk First Aid cannot correct the problemWhen should you install system software? Installing system software When should you reinstall system software? Find and open the Disk First Aid icon Open the Apple HD SC Setup program Click Continue Easy Install dialog box appears Doing a clean installation of system software Find and open the Apple HD SC Setup icon To do a clean installation, follow these steps Hold down Shift-x-K to start the clean installation Click the Install New System Folder button and click OKFollowing dialog box appears Click Clean Install It takes a few minutes to complete the installation Choose Custom Install from the pop-up menu Doing a custom installation Restart your Macintosh Health-related information about computer use Appendix a Health, Safety, and Maintenance Tips Musculoskeletal discomfort Arranging your office Eye fatigue Shoulders relaxed What about electromagnetic emissions? Avoiding fatigue Safety instructions Handling your computer equipment Handling the keyboard Handling the monitor Ejecting a disk Handling floppy disks If you can’t eject a floppy disk Power supply Cleaning the mouse Cleaning your equipmentCleaning the computer case Cleaning the monitor Rotate the rollers to clean all around them Put the ball and the ring back in place Locking and unlocking the mouse To unlock the mouse, follow these steps Appendix B Installing an Expansion Card Appendix B Opening the computer You can also press the Power key on the keyboard Appendix B Installing an LC-PDS card Remove the LC-PDS card from its static-proof bagAlign the card over the LC-PDS slot Remove the communication card from its static-proof bag Installing a communication card Align the card over the communication slot Communication slot is the rightmost slot on the logic board Closing the computer If you removed security screws earlier, reinsert them now Swing the back panel up and snap it into place Your computer is now ready to turn on and use Special keys on Apple keyboards Arrow keys Caps Lock key Clear key Command key Enter key Power key Return keySpecial keys on Apple keyboards Control key Delete key Typing special characters and symbols To do this … … press this key combination Special key combinations Index Index Index Index Index Index Index Index Apple Publishing System