Samsung ML-1615 manual Solving General Printing Problems, Problem Possible Cause Solution

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Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem

Possible Cause

Solution

 

 

 

The Printer

The printer is not

Check the power cord connections. Check

does not print.

receiving power.

the power switch and the power source.

 

 

 

 

The printer is not

Select your printer in the printer folder in

 

selected as the default

Windows as your default printer.

 

printer.

 

 

 

 

 

Check the printer for

After location the problem, clear it.

 

the following:

• Close the door.

 

• The printer cover is

• Clear the paper jam. See “Clearing

 

not closed.

Paper Jams” on page 5.6.

 

• Paper is jammed.

• Load paper. See “Loading Paper” on

 

• No paper is loaded.

page 2.7.

 

• The toner cartridge

• Install the toner cartridge. See

 

is not installed.

“Installing the Toner Cartridge” on

 

• The installed toner

page 2.4.

 

cartridge is the

If the problem persists, contact your

 

wrong toner

 

cartridge.

service representative.

 

 

 

 

The printer may be in

Add paper to the tray and press the

 

Manual Feed mode.

Cancel button on the printer’s control

 

 

panel to begin printing.

 

 

 

 

The connection cable

Disconnect the printer cable and

 

between the computer

reconnect it.

 

and the printer is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable to another

 

between the computer

computer that is working properly and

 

and the printer is

print a job. You can also try using a

 

defective.

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer setting to

 

incorrect.

make sure that the print job is sent to the

 

 

correct port. If the computer has more

 

 

than one port, make sure that the printer

 

 

is attached to the correct one.

 

 

 

 

The printer may be

Check the printer properties to ensure

 

configured incorrectly.

that all print settings are correct.

 

 

 

5

SOLVING PROBLEMS 5.3

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Contents ML-1610 Series About the User’s Guide Contact Samsung World Wide Latvia Contents Cleaning the Outside Cleaning the Inside Redistributing Toner Replacing the Toner CartridgeImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Special Features You can print at 600 dots per inch dpiUp to 16 ppm in A4 17 ppm in Letter You can print in Windows 98/Me/2000/XPPrinter Driver Features Feature Printer DriverPrinter Components Front ViewRear View On Line/Error and Toner Save LEDs See Troubleshooting Error Messages onUnderstanding the Control Panel DescriptionCancel button Function DescriptionSetting Up Your Printer Components may differ from one country to another UnpackingPaper Cover a Clearance Space Selecting a LocationCarefully remove all of packing tape from the printer Installing the Toner Cartridge Grasp the front cover and pull it toward you to openSetting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the trayLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Demo page shows the printer’s current configuration Printing a DemoVarious Linux See Software User’s Guide Installing Printer SoftwareSystem Requirements Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Type and Capacities Guidelines for Paper and Special MaterialsPaper Type Capacitya Plain paperOnly use labels recommended for laser printers Using Print Materials Using the Tray Verifying the Output LocationUsing Manual Feed Mode Repeat this step for every page to be printedPrinting on Special Materials Using Print Materials Press the Cancel button on the control panel Canceling a Print JobThere are two ways to cancel a print job Double-click this icon to view Queue of the print jobs Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageRedistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner CartridgeCleaning the Inside Cleaning the PrinterCleaning the Outside Cleaning inside the printer Maintaining Your Printer Consumables and Replacement Parts Items Yield AverageTransfer Roller Pick-up RollerSolving Problems Line/Error LED is on Troubleshooting ChecklistCheck Solution Solving General Printing Problems Problem Possible Cause SolutionSoftware User’s Guide. Try printing a But are blank Defective or out Toner Text is wrongGarbled, or Clearing Paper Jams Paper Exit AreaSolving Problems Paper Feed Area Around the Toner Cartridge Tips for Avoiding Paper Jams Solving Print Quality ProblemsPrint Quality Checklist Solving Print Quality Problems PrintScratched. Install a new toner cartridge Dirty. Clean the LSU. See Cleaning the Inside on4.6. Contact your service representative Change to a lighter weight pages. See PaperProblem Solution Wrinkles or Black pagesCurl Poor Image qualityToner cartridge and install a new one. See Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Common Windows Problems Problem Possible Cause and SolutionFile in Use message Appears duringCommon Linux Problems /etc/printcap fileMemory usage Am trying to print a Rotated and croppedThat would result in a cropped output White nothing isErrors Owning the spooler daemon On my PCL or SPL Error messages printingYour software vendor to inform them of the issue Able to printSpecifications Printer Specifications Paper Specifications80 % RH Printer SpecificationsSpecifications and Description Paper Specifications Overview60 to 165 g/m2 bond 16 to 43 lb Maximum size Legal Size mm/in.a Weight CapacitybSupported Sizes of Paper Guidelines for Using Paper Symptom Problem with Solution PaperPaper Specifications Category SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index USB cable, connect Software User’s Guide Installing Printer Software in Windows Using Status Monitor Installing Printer Software in Windows Installing Printer Software in WindowsChoose the type of installation Changing the Software LanguageReinstalling Printer Software Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentBasic Printing Printer Settings Layout TabOrientation Layout OptionsPaper Tab CopiesSize ScalingResolution Toner Save ModeGraphics Tab DarknessPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Creating a Watermark Editing a WatermarkDeleting a Watermark Watermark section. The Edit Watermark window appearsCreating a New Page Overlay Using OverlaysWhat is an Overlay? Click Delete Overlay Using a Page OverlayDeleting a Page Overlay Setting Up a Host Computer Setting Up a Client ComputerWindows 9x/Me Windows NT 4.0 or higher→ your printer driver name → Troubleshooting Guide Opening the Troubleshooting GuideUsing Status Monitor Changing the Status Monitor Program Settings Following window opensUsing Your Printer in Linux System RequirementsSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Language, change 4 Layout properties, set Rev
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