Samsung CLP-610, CLP-660 manual Condition Possible cause Suggested solutions

Condition	Possible cause	Suggested solutions
The print	The environment is in	Go to printer properties, and
quality is	the low temperature	change the printer language
not good or	and low humidity.	in Printer tab.
not clear.	This envionment can
	cause the unclear
	print quality.
The black	When the black toner	Replace the black toner
color of the	cartridge is empty,	cartridge.
print-out is	the machine makes
not vivid	the black color
black or	compounded from
fades.	the rest three color
	toner cartridges. This
	black-like color may
	not be exactly the
	same as the true
	black. Also, if the rest
	three color toner
	cartridges are getting
	empty, the color may
	fade.
The	The paper option that	For many software
machine	was selected in the	applications, the paper
selects print	machine properties	source selection is found
materials	may be incorrect.	under the Paper tab within
from the		the printer properties. Select
wrong		the correct paper source.
paper		See the printer driver help
source.		screen.
A print job	The job may be very	Reduce the complexity of the
is extremely	complex.	page or try adjusting the print
slow.		quality settings such as
		adjusting the resolution.
Half the	The page orientation	Change the page orientation
page is	setting may be	in your application. See the
blank.	incorrect.	printer driver help screen.
	The paper size and	Ensure the paper size in the
	the paper size	printer driver settings
	settings do not	matches the paper in the
	match.	tray.
		Or, ensure the paper size in
		the printer driver settings
		matches the paper selection
		in the software application
		settings you use.

Condition	Possible cause	Suggested solutions
The	The printer cable is	Disconnect the printer cable
machine	loose or defective.	and reconnect. Try a print job
prints, but		that you have already printed
the text is		successfully. If possible,
wrong,		attach the cable and the
garbled, or		machine to another computer
incomplete.		and try a print job that you
		know works. Finally, try a
		new printer cable.
	The wrong printer	Check the application’s
	driver was selected.	printer selection menu to
		ensure that your machine is
		selected.
	The software	Try printing a job from
	application is	another application.
	malfunctioning.
	The operating system	Exit Windows and reboot the
	is malfunctioning.	computer. Turn the machine
		off and then back on again.
	If you are under the	Change the font setting. See
	DOS environment,	3.5
	the font setting for
	your machine may be
	set incorrectly.
Pages print,	The toner cartridge is	Redistribute the toner, if
but they are	defective or out of	necessary.
blank.	toner.	If necessary, replace the
		toner cartridge.
	The file may have	Check the file to ensure that
	blank pages.	it does not contain blank
		pages.
	Some parts, such as	Contact a service
	the controller or the	representative.
	board, may be
	defective.
PDF file	Incompatibility	Printing the PDF file as an
does not	between the PDF file	image may enable the file to
print	and the Acrobat	print. Turn on Print As Image
correctly-	products.	from the Acrobat printing
some parts		options.
are missing		Note: It will take longer to
in the		print when you print a PDF
graphics,
		file as an image.
text or
illustrations.

7.11 <Troubleshooting>