Samsung ML-4551ND, ML-4550 manual Troubleshooting checklist, Tips for avoiding paper jams

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Duplex jam 1

1Open the rear cover.

2Gently pull the jammed paper straight up.

3Close the rear cover.

4Open and close the top cover. The printer will resume printing.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 9.1.

Follow the procedures on page 5.5. Ensure that the adjustable guides are positioned correctly.

Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside wall of the tray.

Do not remove paper from the tray while your printer is printing.

Flex, fan, and straighten paper before loading.

Do not use creased, damp, or highly curled paper.

Do not mix paper types in a tray.

Use only recommended print media. See page 5.1.

Ensure that the recommended print side of print media is facing down in the tray, or facing up in the multi-purpose tray.

Troubleshooting checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding suggested solutions.

Condition

 

Suggested solutions

 

 

 

Make sure that the

If the Status LED is off, check the power

Status LED on the

 

cord connection. Check the power switch.

control panel lights

 

Check the power source by plugging the

green and Ready is

 

power cord into another outlet.

shown on the

If the Status LED lights red, check the

display.

 

display message. See page 9.6.

 

 

 

Print a demo page

If a demo page does not print, check the

to verify that the

 

paper supply in the tray.

printer is feeding

If the paper jams in the printer, see page

paper correctly. See

 

9.1.

page 2.8.

If an error message appears on the

 

 

display, see page 9.6.

 

 

Check the demo

If there is a print quality problem, see page

page to see if it

9.11.

printed correctly.

 

 

 

 

 

Print a short

If the page does not print, check the cable

document from a

 

connection between the printer and the

software application

 

computer.

to verify that the

Check the print queue or print spooler to

computer and

 

see if the printer has been paused.

printer are

Check the software application to ensure

connected and are

 

that you are using the proper printer driver

communicating

 

 

and communication port. If the page is

correctly.

 

 

interrupted during printing, see page 9.9.

 

 

 

 

 

If completing the

“Understanding the status LED” on page

checklist does not

 

9.6.

resolve the printer

“Understanding display messages” on

problem, check the

 

page 9.6.

following

“Solving general printing problems” on

troubleshooting

 

page 9.9.

sections.

“Common Windows problems” on page

 

 

9.13.

 

“Common PostScript problems” on page

 

 

9.13.

 

“Common Linux problems” on page 9.14.

 

“Common Macintosh problems” on page

 

 

9.14.

 

 

 

9.5 <Troubleshooting>

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Contents Page Page Contact Samsung worldwide Switzerland Contents Troubleshooting Installing accessoriesSpecifications Important Precautions and Safety Information FCC Regulations Canadian Radio Interference RegulationsReplacing the Fitted Plug for UK Only Openssl License Original Ssleay License Special features IntroductionSoftware Section You can print in Windows 98/Me/NT 4.0/2000/XP/2003 Features ML-4550 ML-4551N ML-4551NDFront view Printer overviewControl panel overview Finding more informationClearance space Selecting a locationSystem setup Using control panel menusAccessing control panel menus Menu overview Job manager menuInformation menu Margin Layout menuOrientation SimplexGraphic menu Paper menuSystem Setup menu PostScript Emulation menuNetwork menu Changing the display language Using toner save modeChanging the font setting Printing a demoSupplied software Software overviewPrinter driver features System requirementsWindows Linux MacintoshRequirements Network setup Via network administration programsVia the control panel Supported operating systems Configuring TCP/IPConfiguring EtherTalk Dynamic addressing BOOTP/DHCPPrinting a network configuration Configuring IPX frame typesSetting Ethernet speed Restoring the network configurationSelecting print media Loading print mediaPrint media for duplex printing Type Size Dimensions Weighta CapacitybType Size Weight Supported sizes of paperGuidelines for selecting and storing print media Guidelines for special print mediaMedia type Guidelines Loading paper Changing the size of the paper in the tray Using the standard tray or the optional traysLoad the paper with the side to be printed on facing up Using the multi-purpose trayTips on using the multi-purpose tray Using manual feed modeSelecting an output location Printing to the output tray Face downPrinting to the rear cover Face up Printing a document Canceling a print jobPrinting a document Canceling a print job Basic printingToner cartridges Ordering supplies and accessoriesAccessories How to purchaseCleaning the inside of the printer MaintenanceCleaning the printer Cleaning the outside of the printerMaintenance Expected cartridge yield Printing a cleaning sheetMaintaining the toner cartridge Toner cartridge storageRedistributing toner cartridge Checking the remaining tonerReplacing the toner cartridge Maintenance Maintenance parts Clearing the Toner Low Replace Toner messageItems Yield Average Clearing paper jams TroubleshootingPaper feed area TrayOptional tray Multi-purpose tray Around the toner cartridgePaper exit area Duplex unit areaDuplex jam Troubleshooting checklist Condition Suggested solutionsTips for avoiding paper jams Understanding display messages Understanding the status LEDOPC is Cleaning Message Meaning Suggested solutions LoadLow Heat Error LSU Motor ErrorToner cartridge-related messages Solving general printing problems Series PCL 6 printer icon Settings and Printers. RightSpool Settings button Click the Samsung ML-4550Solving print quality problems Defects Condition Suggested solutions VerticalCondition Suggested solutions Curl or wave RepetitiveCommon PostScript problems Common Windows problemsInstalled Common Linux problemsCommon Macintosh problems Installable Options section toDisconnect the power cord Installing accessoriesPrecautions when installing accessories Installing a dual in-line memory module DimmSelect the Samsung ML-4550 Series PS printer Setting the memory in the PostScript printer propertiesRemoving a Dimm Installing a network interface cardInstalling the hard disk Using the hard diskSetting the hard disk in the printer properties Printing a stored job Setting the time and datePrinting with the optional hard disk Storing a jobTo promote a file from the queue Printing using the form filesControlling the active job queue To delete a file from the queueSpecifications Printer specificationsSpecifications and Description ECP Index System requirements Linux 3.3 Macintosh 3.3 Windows Software section Contents Using Windows Postscript Driver Using Your Printer in Linux Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Typical InstallationCustom Installation Select the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Changing the Software Language Reinstalling Printer SoftwareNext Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinter Settings Layout TabPaper Orientation Paper Tab SourceScaling Printing Advanced Options ResolutionToner Save Mode Graphics TabJob Setting On the Job SettingExtras Tab Printer Tab Using a Favorite SettingUsing Help About TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayAdvanced Using Windows PostScript DriverPrinting Using the shortcut iconUsing the right-click menu Overview Direct Print UtilitySelect Local Port and click New Port Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxToner Level Troubleshooting GuidePrinter Setting Understanding Smart PanelUsing Onscreen Help File Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Printer Settings UtilityInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverDouble-clickUnified Driver Configurator on the desktop Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver ConfiguratorConfiguring Printer Properties Ports ConfigurationClasses Tab Printing from Applications Printing FilesFile menu Click Continue Installing Software for MacintoshMac OS 8.6 ~ Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected MacintoshChanging Printer Settings Layout SettingPrinting a Document Reverse Duplex Printer Features SettingResolutionQuality Printing Multiple Pages on One Sheet of PaperDuplex Printing Index Resolution Macintosh 36 Windows GGGGGGGGGGGGGRev
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ML-4550, ML-4551ND specifications

The Samsung ML-4551ND and ML-4550 are monochrome laser printers designed for efficient and high-quality printing in office environments. Known for their reliability and performance, these models cater to small to medium-sized businesses that require consistent output without compromising on quality.

One of the standout features of the ML-4551ND is its impressive print speed. Capable of delivering up to 45 pages per minute, this printer ensures that large print jobs are completed swiftly, optimizing workflow and productivity. The ML-4550, while slightly slower, still delivers a robust print speed of up to 40 pages per minute. Both printers can handle complex documents with ease, making them suitable for a variety of professional applications.

In terms of print resolution, the ML-4551ND and ML-4550 offer sharp and clear outputs with a maximum resolution of 1200 x 1200 dpi. This high-quality printing is ideal for producing text documents, presentations, and graphics with fine details. Additionally, Samsung's proprietary image processing technology enhances print quality and clarity, ensuring that every document meets professional standards.

The ML-4551ND and ML-4550 also feature a generous paper handling capacity, with a standard input tray that can hold up to 250 sheets of paper. For businesses with higher volume printing needs, the optional additional tray allows for an increase in capacity. Both models support various media types, including labels, envelopes, and card stock, adding versatility to meet diverse printing requirements.

Connectivity is another strong feature of the ML-4551ND and ML-4550. Equipped with USB and parallel ports, these printers can easily integrate into existing office networks. The ML-4551ND additionally provides built-in Ethernet networking capabilities, which allow multiple users to share the printer across a network, enhancing accessibility and convenience for teams.

Energy efficiency is also a key consideration with these models. The ML-4551ND and ML-4550 are designed with Eco Mode, which helps reduce toner and energy consumption during operation. This thoughtful design element not only supports sustainability efforts but also contributes to lower operating costs.

In summary, the Samsung ML-4551ND and ML-4550 are reliable and effective monochrome laser printers that provide businesses with high-speed printing, exceptional print quality, and flexible connectivity options. Their robust features and energy-efficient technologies make them a solid choice for organizations looking to enhance their printing capabilities while keeping costs under control.