Samsung 5100A user manual Paper Problems

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04-Supplies 5/10/99 4:00 PM Page 3

Paper Problems

Problem

Action

 

 

Paper sticks

¥ Remove paper from the paper feeder and flex or fan the

together/multiple sheets of

paper.

paper feed

¥ Make sure there is not too much paper in the paper

 

 

tray. Depending on the thickness of your paper, the

 

automatic feeder holds up to 150 sheets.

 

¥ Make sure you are using the correct type of paper. See

 

ÒSelecting Paper Types and Feed SourceÓ on page 18.

 

¥ Different types of paper may be stacked in the

 

automatic feeder. Load just one type of paper.

 

 

Paper fails to feed

¥ Remove paper from the paper feeder and flex or fan the

 

paper.

 

¥ Make sure the paper source you selected in your

 

application is correct.

 

¥ Remove any obstructions inside the printer.

 

 

Paper skews or buckles

¥ Make sure there is not too much paper in the automatic

 

feeder. Depending on paper thickness, the automatic

 

feeder can hold up to 150 sheets of paper.

 

¥ Make sure the paper guides do not cause the paper to

 

bow in the paper feeder.

 

¥ Make sure you are using the correct type of paper. See

 

ÒSelecting Paper Types and Feed SourceÓ on page 18.

 

 

Envelopes skew

¥ Make sure the paper guides do not cause envelopes to

bow in the paper feeder.

 

 

¥ Make sure the envelopes are loaded properly, and that

 

there are no more than 10 envelopes in the automatic

 

feeder.

 

 

Envelopes fail to feed

¥ Try a different kind. Envelopes designed for laser

printers will produce the best results.

correctly

¥ Envelopes may not match specification for this

 

 

machine.

 

 

Troubleshooting and Maintenance 41

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Contents Laser Printer ML-5100A Cover&Contents 5/10/99 435 PM Contents Operating Your Printer Replacing Toner Cartridge ÐðððððððððððððððððððElectronics Visit us at http//samsungelectronics.comSetting Up Your Printer Selecting a Location UnpackingDo not place the printer Automatic Paper Feeder Control Locations and FunctionsFront View Manual Paper FeederRear View InsideInstalling the Toner Cartridge Loading Paper Insert the paper in the paper feederSetting Up Your Printer Connecting to Your Computer Using Parallel PortUsing The USB Port Powering On the Printer Installing Software ¥ PCL 6 printer driver for Windows 95/98Windows 95/98/NT4.0 Installation Installing Printer DriverSystem Requirement Windows 95/98 Plug and Play Click the Item you want to installIf Windows Does Not Run the CD-ROM Windows 3.1x Installation Windows 3.x Installation Installing Printer Utilities USB & RemoteUninstalling the Printer Driver Windows 95/98/NT 4.0 InstallationClient PC Sharing Setup Setting Up Host PC PrinterPrinting on Network Printer Paper Handling Selecting Paper Types and Feed Source Type Size Feed Source CapacityPull the extender on the automatic feeder up until it stops Loading Print MaterialPrepare the print material for loading Paper Handling Paper Handling Paper guide Feeding Manually Push it all the wayUsing Face-up Stacker Paper Guidelines Memo Operating Your Printer Indicator Lights Operator PanelTo perform a printer self-test Restore the user default settingsButton Function To remove excess toner from the imageWindows Selecting Your PrinterWindows 95 Windows NTPrinting a Document Print Settings RCP Paper Options Windows 95/98/NT Remote Control Panel RCP for Windows UserFrom Program Manager, double-clickFile Manager Printer Font Setup Windows 95/98 Status MonitorSM for Win 3.x/95/98 UsersStatus Monitor Troubleshooting and Maintenance Problem Action Poor Print QualityPaper Problems Printing Problems Software Problems Print Manager box Before You Call For ServicePrinters. Click the Samsung ML-5100A PCL5e icon Clearing Paper Jams If the jam occurs inside the printer Tips for Avoiding Paper Jams Cartridge Maintenance Replacing Toner CartridgeCleaning OPC Drum Memo Printer Options Optional Memory Card Locate the connector on the control board Pin Appendix FCC Regulations Canadian Radio Interference RegulationsEC Declaration of Conformity Laser Safety Statement Safety Information Product SafetySpecifications Description Remarks