Beyonwiz FV-L1 manual Troubleshooting Guide, Problem Possible Solutions

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Troubleshooting Guide

10.Troubleshooting Guide

Before contacting beyonwiz Technical Support, please check this Troubleshooting Guide and try all the suggested solutions for your problem. If the product does not work correctly after completing the following troubleshooting suggestions, please contact your local product distributor or service centre.

It is recommended that you check your product’s firmware version in the Setup menu (Setup\Management\Firmware) and upgrade to the most recent firmware version, available from the beyonwiz website, www.beyonwiz.com.au, before troubleshooting.

	Problem	Possible Solutions
	Problem	Possible Solutions

	No message is	 Check the main power cable and ensure that it
	displayed on the	is plugged into a suitable power outlet.
	front panel display	 Check that there is power available at the
	or product has no	power outlet by plugging in another electrical
	power	appliance (e.g. a lamp).

	No picture	 Make sure that the product is in Operating
		Mode.
		 Make sure that the AV Cables are securely
		connected to the TV.
		 Make sure that the antenna cable is correctly

	connected to the product.
	 Check the brightness level of TV.
	 Check that the channel is currently on air.
	 Check whether the TV is set to the correct
	input corresponding to the product’s video
	output connections (e.g. AV1, Component,
	HDMI etc).
	 Has a Service Scan been performed?
	 Check that the product’s video output settings
	are configured correctly to suit your display
	resolution. (Press the TV-OUTbutton on the
	Remote Control to advance through the various
	video output resolution options, or configure
	this via the Setup menu.
	(Setup\Configuration\A/V Output)

Poor picture &	 Has the antenna cable been connected to the
sound quality	correct port on the rear of the product?
	 Avoid positioning the unit near a mobile phone
	or microwave oven as these devices may cause
	interference.
	 Use a good quality 75ohm coaxial cable to
	connect the antenna to the product.
	 Check the signal strength and signal quality
	indicators on the product’s onscreen display
	(by pressing the INFO button on the Remote
	Control) to ensure that the received signal

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Contents FV-L Welcome Message Precaution If the product is mishandled, it might cause minor damage About the internal hard disk drive Copyright Contents File Management Internet Service Advanced SetupFile Playback This page intentionally left as blank Package Contents This page intentionally left as blank Introduction FV-L1 HighlightsSlot Door Front PanelButtons Front Display WindowIndicates the resolution of video output Rear PanelRemote Control Operating FV-L1Manual Set Operating TV setAutomatic Code Search JVC Remote Control Hexa Code StandbyThis page intentionally left as blank Video Connection How to ConnectV Connection Antenna Connection Audio ConnectionWired Connection Using a Network Router LAN Ethernet ConnectionDirect Connection to a PC Direct Connection to Internet This page intentionally left as blank Quick Setup Start Quick SetupQuick Setup of Video Output Format Basic Operation Enter and Exit Setup ModeSetup Menu Structure How to Change Configuration Quick Setup Configuration Time SettingA/V Output Setting Video OutputsColour Setting Audio OutputsService Scan Quick Setup LiDiC Line-in Digital Converter available separately Enable Ethernet NetworkEthernet Setting Automatic ConfigurationManual Configuration Ice Guide WizPNP Set as WizPNP ClientSet as WizPNP Server Windows Sharing STB & PVR Function Service ChangeChange between TV and Radio Services Basic STB FunctionChange Service with Service List Other Ways to Change Service Information Box Volume Level Adjust Soundtrack ChangeTeletext Service Subtitle and Teletext ServiceSubtitle Service Sleep Timer Service Edit Service List EditFavorite Group Select Service on Favorite GroupAdd Current Service to Favorite Group Favorite Group EditService Change on Favorite Group PVR Functions Time-shiftingInstant Recording STB & PVR Function Timer View Timer ListAdd New Timer STB & PVR Function Edit Timer Delete TimerPower Off during Recording Trick Mode Operation Recording Control Pause/Resume and Stop RecordingChange Recording Options while Recording Timer Conflict New Timer Overlaps Two Existing TimersTimer Overlaps Two Current Recordings Timer Overlaps Current Recording on Same ServiceEPG with Multiple Services EPG Electronic Program GuideEPG with Single Service Instant Recording Service Change and RecordingService Change Set timer Exploring Contents File PlaybackSelect Content Type File Playback File Playback Select Files Contents Playback Trick Mode Bookmark B Repeat Subtitle Music Playback Photo PlaybackPlaylist Add File to PlaylistRemove File from Playlist View Files in PlaylistPlay from playlist File Management Add FolderDelete Auto Delete RenameCopy / Move File Management File Management Edit Recording File Internet Service Favorite Advanced SetupMiscellaneous GroupAll Service Favorite ServiceTransparency OSDHelp Box Display Set PIN Number Access ControlColour Theme Access Control Time-Shift Warning PVRTime-shifting EPG Action Soft PaddingSkip for recordings File Player Filter DefaultSkip for contents Resume PlayWatch TV in Background of WizTV PreferenceKeyboard Order Auto DeleteFirmware Firmware UpgradeManagement Firmware InformationAdvanced Setup Firmware Upgrade OTA HDD Format HDDHDD Information Check HDD Format USB Storage Initialize Clear Service InformationFactory Setting Clear IceGuide Disk Cache Troubleshooting Guide Problem Possible SolutionsLAN Network are configured correctly to connect This page intentionally left as blank 106 Specification Main SystemWarranty Conditions Weee Information Contact beyonwiz Beyonwiz Australia Support@beyonwiz.com.auVersion 1.52Eng