Problems and Solutions
Problems
Picture image is unstable and vibrates.
Ghost images are shown in the picture.
The image is too light or too dark
Screen color is inconsistent.
Color image is distorted with dark shadows.
White color is poor.
Power Indicator blinks green.
Screen is blank and power indicator light is steady green or blinks every 0.5 or 1 seconds
The monitor front control buttons do not respond.
Solutions
zCheck if the resolution and frequency set for the computer video card falls in the range supported by the monitor. If not, reset them referring to the current Information under the monitor menu and Preset Timing Modes.
zAdjust the Brightness and Contrast. (Refer to the Brightness, Contrast)
zAdjust color using User Mode under OSD Color Adjustment menu.
zThe monitor is currently saving the changes made in settings to the OSD memory.
zThe monitor is using its power management system.
zMove the computer's mouse or press a key on the keyboard
zCheck if OSD Lock/Unlock is on by pressing Menu button.
zIf the problem persists, contact the service center.
3. Problems related to Audio
Problems related to audio signals and their solutions are listed below.
Problems |
| Solutions |
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No sound |
| z Ensure that the audio cable is firmly connected to both the |
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| |
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| sound card. (Refer to the Connecting Your Monitor) |
zCheck the volume level. (Refer to the Volume)
Sound level is too low.
zCheck the volume level. (Refer to the Volume)
zIf the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.
4. Problems related to Remote Control
Problems related to the remote control and their solutions are listed.
Problems
The remote control buttons do not respond.
Items to check
zCheck the battery polarities
zCheck if the batteries have been exhausted.
zCheck if the power is on.
zCheck if the power cord is securely connected.
zCheck if a special fluorescent or neon lamp is on in the vicinity.