Problems and Solutions
The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.
1. Problems related to Installation
Problems related to the monitor installation and their solutions are listed.
Problems |
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It appears the PC does not function normally.
The monitor screen flickers.
TV screen is blurred or shows noise signals.
TV signal is not received
zCheck if the Display Adapter Driver (VGA Driver) is properly installed. (Refer to Installing Driver)
zCheck if the signal cable between the computer and the monitor is securely connected and tightened. (Refer to Connecting to a Computer)
zCheck if the TV antenna connector is securely connected to the external antenna. (Refer to Connecting to TV)
zSelect "Auto Program" to configure the channel system automatically. (Refer to the Auto Program)
2. Problems related to Screen
Problems related to the monitor screen and their solutions are listed.
Problems |
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Screen is blank and power |
| z | Ensure that the power cord is firmly connected and the LCD |
indicator is off |
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| monitor is on. (Refer to the Connecting Your Monitor) |
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"Check Signal Cable" message |
| z | Ensure that the signal cable is firmly connected to the PC or |
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| video sources. (Refer to the Connecting Your Monitor) |
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| z | Ensure that the PC or video sources are turned on. |
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"Video mode not supported" |
| z | Check the maximum resolution and the frequency of the |
message |
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| video adaptor. |
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| z | Compare these values with the data in the Preset Timing |
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| Modes Chart. |
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Picture rolls vertically. |
| z | Check if the signal cable is securely connected. Connect it |
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| again securely.(Refer to Connecting to a Computer) |
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Image is not clear. Picture is |
| z | Run Frequency Coarse and Fine tuning. |
blurred. |
| z | Turn on again after removing all accessories (video |
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| extension cable, etc.) |
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| z | Set resolution and frequency to the recommended ranges. |
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| 15 inch model (1024 x 768 @ 60Hz), 17 inch model (1280 x |
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| 1024 @ 60Hz) |
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