Samsung 2263DX user manual Check List, No images on the screen. I cannot turn on the monitor

Page 78

Troubleshooting

noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘SOURCE/’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

Image 78

Contents LCD Monitor SyncMaster 2263DXNotational Safety InstructionsPower Notational ConventionsInstallation Clean Others Page Page Page Package Contents IntroductionUnpacking Your Monitor Initial Settings FrontOthers Customized Key Rear Power Using the Anti-Theft Kensington Lock MIC Connecting Cables Connecting HdmiConnections Connecting Using a Hdmi Cable Connecting Using a DVI to Hdmi CableConnecting USB Connecting the USB Monitor Installing and Using the USB Monitor Connecting Headphone Connecting MIC Using the Stand Monitor AssemblySwivel stand Tilt angleAttaching a Base Page Auto Setup for the web camera, microphone and speaker Using the SoftwareUsing the WebCam Monitor Minimum baseline specInstallation Precautions If the installation fails Checking the configurationChecking the Web Camera Setup Checking the Microphone and Speaker SetupRestrictions on Using the Monitor Web Cam Companion Page Opening the chat program Magic-I Visual Effects Page Media-Impression Page Page Installing the 7 USB Monitor Driver Installing Your USB MonitorPage Configuring the 7 USB Monitor Display Information Checking the configuration Initial Screen Settings after Installing the Program Restrictions on the 7 USB MonitorInstalling the Monitor Driver Automatic Monitor DriverInternet web site Installing the Monitor Driver Manual Page Page Page Page Page Page How to install the Natural Color software Natural Color Natural Color Software ProgramHow to delete the Natural Color software program Adjusting the Monitor Direct FunctionsOSD Lock & Unlock Page Customized key MagicBright MagicColor Color Effect Image SizeVolume Picture Brightness Contrast MagicBright Picture ModeOSD Function Picture Brightness ContrastMagicBright Picture Mode Dynamic ColorMagicColor StandardColor Tone Color Control Color EffectMode 1 Mode 2 Mode GammaImage Coarse Fine SharpnessPosition OSD LanguageAdjusting the Monitor Transparency Display TimeOff On Setup Reset Sec 10 sec 20 sec 200 secNo Yes Off Timer OffImage Size PC Mode Auto SourceAuto Manual HDMI/DVI Mode AV Mode Hdmi Black Level InformationAdjusting the Monitor Menu → , →MENU Environment TroubleshootingSelf-Test Feature Check Useful TipsCheck List No images on the screen. I cannot turn on the monitorCannot see the On Screen Display Screen shows strange colors or just black and whiteScreen suddenly has become unbalanced Screen is out of focus or OSD cannot be adjusted LED is blinking but no images on the screenHave connected the USB monitor but it does not boot up Screen of the USB monitor freezesMy USB monitor is connected but the screen is blank Page Page Specifications General MonitorEnvironmental considerations USB MonitorVesa Mounting Interface Plug and Play CapabilityPowerSaver Dimensions W x H x D / Weight Simple StandPreset Timing Modes Information For Better DisplayProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class North America AppendixContact Samsung Worldwide Latin AmericaCIS Asia PacificTerms Middle East & AfricaCorrect Disposal Authority