Samsung CLX6260FW, CLX-6260FW, CLX4195FW manual Copying problems

Page 343

Copying problems

Condition

Suggested solutions

 

 

Copies are too light or too dark.

Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page

 

71).

 

 

Smears, lines, marks, or spots

• If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.

appear on copies.

• If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 112).

 

 

 

Copy image is skewed.

• Ensure that the original is aligned with the registration guide.

 

• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 108).

 

 

Blank copies print out.

Ensure that the original is face down on the scanner glass or face up in the document feeder.

 

If these steps do not correct the problem, contact a service representative.

 

 

Image rubs off the copy easily.

• Replace the paper in the tray with paper from a new package.

 

• In high humidity areas, do not leave paper in the machine for extended periods of time.

 

 

Frequent copy paper jams

• Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if

occur.

necessary.

 

• Ensure that the paper is the proper type and weight (see "Print media specifications" on page 146).

 

• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.

 

 

Toner cartridge produces fewer

• Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other

copies than expected before

documents that use more toner.

running out of toner.

• The scanner lid may be left open while copies are being made.

 

• Turn the machine off and back on.

 

 

6. Troubleshooting 343

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Contents User’s Guide Introduction Environmentally friendly Key benefitsWide range of functionality and application support Included, Blank Not available Features by modelsCLX-419xFN Series only CLX-626xFD/CLX 626xFR Series only Fax Samsung Network PC Fax CLX-419xN Series CLX-626xND Series Features Variety featureAutomatic Document Feeder Document Duplex Automatic Document Feeder Feeder DadfHandset Priority send Duplex send Fax CLX-419xN Series CLX-626xND Series FeaturesDelay send Multi-sendScan to PC Copy ID card copying Included, Optional, Blank Not availableMachine does not print Useful to knowChapter About this user’s guideGeneral icons ConventionsImportant safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview AccessoriesFront view CLX-626xFR/CLX-626xFW Series 11 10Rear view Scan to b Control panel overviewDarkness ID Copy aFax a Power/WakeupDisplay screen Copy aToner colors BackMenu Scan aStop PowerType BCLX-419xFW/ CLX-626xFW Series ClearOn Hook Dial ResetWireless LED StartTurning on the machine Follow the instructions in the installation window Select Install NowWindows Reinstalling the driver Machine’s basic settings Menu Overview and Basic SetupMenu overview Accessing the menuPages k Menu overview Menu overview Paper Substitution Tray Protectionb Net. Activate TCP/IP IPv4 Network ConfigurationDHCPv6 Config UPnPSSDP Ethernet Speed NetworkIntroducing the Home Screen You can set menus easily using the touch screenCLX-419xFW/ CLX-626xFW Series Menu overview Duplex Darkness File Policy CustomMenu overview Wlan Settings Direct USB Setup Print From Machine Setup AccountAuto Fit Default Setting Print Fax Setup Copy Default Reset Send ForwardMenu overview For Windows and Mac users, see Device Settings on Machine’s basic settingsMachine’s basic settings CLX-419xFW Series To change the size, you need to adjust the paper guidesMedia and tray Tray overviewFor Legal-sized paper Tray 1 / optional trayLoading paper in the tray Pull out the paper trayPaper length guide Paper width guide Insert the tray back into the machine Pull out the paper tray for manual feeding Tips on using the multi-purpose or manual feeder traySpecifications on Multi-purpose or Manual feeder trayOr the paper will bent resulting in a paper jam or skew Printing on special media Supported, Blank Not supported EnvelopeTransparency Card stock/ Custom-sized paper LabelsSuperior Paper 160 glossy Product Q6616A Setting the paper size and typePreprinted paper Glossy PhotoUsing the output support Preparing originals On the scanner glassLoading originals Media and tray Close the scanner lid Document feederDocument input tray Adjust the document feeder width guides to the paper size Printing Basic printingCanceling a print job Click Properties or Preferences Opening printing preferencesUsing help Using a favorite settingEco printing Setting Eco mode on the control panelSelect Template Eco options Setting eco mode on the driverResult simulator Secure printing Starting secure printing on the driverDarkness Changing the settings for each copyOr select Copy Basic Copy settings on the touch screen Basic copyingReduced or enlarged copy Original TypeYour machine can print 2-sided originals on one sheet ID card copyingTo select from the predefined copy sizes To scale the copy by directly entering the scale ratePlace Front Side and Press Start appears on the display Basic copying Basic Scanning Basic scanningSelect the option you want and press OK Scanning begins Preparing to fax Basic faxingSending a fax Sending a fax to multiple destinations Sending a fax manuallyAdjusting the document settings ResolutionReceiving a fax Delayed Send, or etc. settings Darkness on the touch screen About USB memory Using USB memory devicePlugging in a USB memory device Scanning to a USB memory device Customizing Scan to USBScanning Tiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Printing from a USB memory deviceSelect USB Print To print a document from a USB memory deviceBacking up data Backing up dataManaging USB memory Select Setup Data, Address Book and press OKRestoring data Deleting an image fileSelect Check Space Formatting a USB memory deviceViewing the USB memory status Select File Manage Format and press OKMaintenance Ordering supplies and accessories Available consumables Available consumables Accessory Function Part name Memory module Available accessoriesOptional tray Available maintenance parts Handling instructions Storing the toner cartridgeToner cartridge usage Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge CLX-419xN/ CLX-419xFN/ CLX-419xFW Series CLX-626xND/ CLX-626xFD/ CLX-626xFR/ CLX-626xFW Series Replacing the waste toner container Replacing the waste toner container Precautions Installing accessoriesSetting Device Options Select Device Options Password EncryptionUpgrading a memory module Installing accessories Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alertCleaning the outside Cleaning the machineCleaning the inside Cleaning the machine Cleaning the pickup roller Cleaning the scan unit Wipe the surface of the scanner until it is clean and dry Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Original paper jam in scanner duplex path Tray1 Clearing paper jamsOptional tray Clearing paper jams Manual feeder/multi-purpose tray CLX-419xN/CLX-419xFN/CLX-419xFW SeriesCLX-626xND/CLX-626xFD/CLX-626xFR/CLX-626xFW Series Clearing paper jams Inside the machine Exit area Clearing paper jams CLX-626xND/CLX-626xFD/CLX-626xFR/CLX-626xFW Series Clearing paper jams Duplex unit area Green Blinking Understanding the status LEDColor of the LED indicates the machines current status Status Description OffUnderstanding the status LED Paper Jam-related messages Understanding display messagesToner-related messages Tray-related messages Misc. messages Network-related messagesInstall TR. belt unit Message Meaning Suggested solutions Not Proper room tempTemperature Temperature Prepare TR. beltFax memory is almost Message Meaning Suggested solutions Memory FullScanner locking switch ServiceAppendix General specifications SpecificationsItems Description Dimension Width x Length x Height Less than 32 dB a Items Description Noise Level aSpecifications Print media specifications Envelope C6 MonarchEnvelope DL Envelope C5Legal, A4 Pre-printed Plain paperRecycled Refer to Transparency LetterPunched Plain paper Paper Section Letterhead Weight/Capacity a Type Size DimensionsB5, ISO B5 Executive Bond paper Refer to Archive Refer toMulti-Purpose tray/ Manual Minimum size CustomMaximum size custom Specifications System requirements Microsoft WindowsOperating system Requirements Recommended MacMac OS X Items Requirements LinuxUnix Items Requirements Operating systemItems Requirements Free HDD space Up to 100 MB Network operating system Items Specifications Network interfaceWireless security Network environmentOzone safety Laser safety statementRegulatory information Power saver China only Mercury SafetyRecycling FCC information to the user United States of America onlyTaiwan only Radio frequency emissions Intentional emitter per FCC Part Canadian radio interference regulationsFederal Communications Commission FCC United States of AmericaRussia only FCC Statement for Wireless LAN useCanada only Germany only Turkey only Thai onlyFax Branding Ringer Equivalence Number You should also know thatBrown Live Important warningReplacing the Fitted Plug for UK Only Green and Yellow EarthEC Certification Approvals and CertificationsDeclaration of conformity European countries European states with restrictions on use Wireless guidanceEuropean states qualified under wireless approvals Israel only Regulatory compliance statementsRegulatory information China only REV CopyrightAdvanced Software Installation Click Continue on the User Options Pane Installation for MacOpen the Applications folder Utilities Print Setup Utility Click ContinueOr Print & Fax Reinstallation for MacInstalling the Unified Linux Driver Installation for LinuxReinstallation for Linux Using a Network- Connected Machine SyncThru Web Service SyncThru Web Admin ServiceSetIP wired network setup Setting IP address Wired network setupIPv4 configuration using SetIP Windows Printing a network configuration report179 Open /opt/Samsung/mfp/share/utils IPv4 configuration using SetIP LinuxPreferences or Administrator ReportSoftware to Install window Installing driver over the networkAgreement. Then, click Next Command-line Parameters Silent installation ModeCommand- line Definition Description Printers and Faxes folder Opens Printers and FaxesMac First LinuxSelect HP Jetdirect Socket in Protocol Enter the machine’s IP address in the Address input fieldUnix Unpack the Unix printer driver package Installing the Unix printer driver packageFollowing procedures Accept printername Enable printernameSetting up the printer Uninstalling the printer driver packageActivating IPv6 IPv6 configurationFrom the control panel Settings DHCPv6 address configurationFrom the SyncThru Web Service ID admin Password sec00000IPv6 address configuration Getting started Wireless network setupWireless network name and network password Understanding your network typeWi-Fi Direct setup Introducing wireless set up methodsWith Access Point Without Access Point From the computerItems to prepare Using the WPS buttonChoosing your type Press PBC or Connect via PBC Connecting in PBC modeConnecting in PIN mode Machines with a display or touch screenMachines without a display screen Using the menu button or touch screen Re-connecting to a networkDisconnecting from a network Canceling the connection processCreating the infrastructure network Access point via USB cable recommendedSetup using Windows Items to prepareOperation Mode Select Infrastructure Searching for wireless devicesCable between the computer and machine. Click Next Click Next when the Printers Found window appearsSelect the components to be installed. Click Next Ad hoc via USB cableOperation Mode Select ad hoc Settings and click NextCreating the ad hoc network in Windows For the Dhcp method Setup using MacFor the Static method Current settings. Recommended. Then, click Next Click Quit Cable between the computer and machineCreating the ad hoc network in Mac Machine has searched appears. Click Advanced SettingFor the Dhcp method Quit Printing a network configuration reportUsing a network cable Machine when configuring the wireless networkClick Wireless Wizard IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Using SyncThru Web ServiceTurning the Wi-Fi network on/off Wi-Fi Direct On/Off Select On to enable Setting up Wi-Fi DirectSetting the Wi-Fi Direct for mobile printing Click Wireless CustomFrom the network-connected computer Setting up the mobile deviceEnable or disable Wi-Fi Direct and set other options Enable Wi-Fi DirectTroubleshooting for wireless network Problems during setup or driver installationFor Windows 7, select Control Panel Devices and Printers Other problemsHow to compare Click Configure Port... buttonWireless network setup Wireless network setup Supported Mobile OS Samsung MobilePrintSupported devices Printing via AirPrint Setting up AirPrintYou can enable the IPP protocol or mDNS protocol AirPrintAirPrint Confirmation pop-up window appears Google Cloud PrintRegistering your Google account to the printer Click RegisterTap Click here to Print Printing with Google Cloud PrintClick Finish printer registration Click Manage your printersClick the Print button Select Print with Google Cloud PrintBefore you begin reading Useful Setting MenusBefore you begin reading a chapter Portrait Orientation Description PrintCopies Landscape Copy Copy featureCollation Copy StampUp Copy Pages onto one sheet of paper Book Copy Up or 4-upPrints an image without its background. This copy 2Sided 2Sided Rotated 1Sided Duplex continue 1Sided Rotated Watermark DuplexCopy Setup Fax Fax FeatureSpeed Dial Send Sending setupFax Confirmation Receiving setupTo change the menu options Press Fax Drpd ModeStamp RCV Name Menu Fax Setup Change Default on the control Change Default setupPanel Scan Scan featureTo change the menu options Destination Enter the destinations information Scan setupScan options can be set to those most frequently Email Confirmation Receive code System setupMachine setup Fax NumberYou can set the machine to overwrite data stored Tray Protection Auto Continue Auto Tray SwitchCLR Empty Msg Image Mar Custom Color Auto Tone Adjustment Auto Tone Adj. Allows youImage ManagementCommon Margin Paper setupEmulation Margin Ring Volume Sound / VolumeSpeaker Volume Dial Tone volumeFax Options ReportSupplies Information Address Book Fax Scheduled JobsRam Disk MaintenanceJob manage Image MarDocument box Address book setupOption Description System Boxes Option Description Network setupReverts the network settings to the default values SLP Press Setup Admin Setup Next on the touch screen Admin setupCustom mode Feature Configuration Select the Default mode orEco Show Space Shows the remaining space Direct USBTo print To delete. You can format the USB deviceSpecial Features Altitude adjustment Click Address Book Group Add Group Storing email addressStoring on your machine Click ApplySearching with a particular first letter Searching sequentially through memorySearching for an email address Key Assigned numbers, letters, or characters Entering various charactersEntering alphanumeric characters Keypad letters and numbersRegistering a speed dial number Setting up the fax address bookUsing speed dial numbers Or select Setup Machine Setup Next Address Book PhoneRegistering a group dial number Editing speed dial numbersPrinting address book You can check your Address Book settings by printing a listEditing group dial numbers Searching address book for an entrySetting up the fax address book After this group is created Registering authorized usersClick Apply Click OK in the confirmation pop-up window Click User Profile AddSelect Control Panel Devices and Printers Printing featuresChanging the default print settings Setting your machine as a default machineCheck the Print to file box in the Print window Using advanced print featuresInstall window Printing to a file PRNUnderstanding special printer features Poster Printing Booklet Printinga Double-sided Printing Use Double-sided Printing Manual Double-sidedPrinting Printing Manual aOverlay a Creating aEditing a watermark Deleting aList box Using a page overlayPrinting Preferences window, click the Advanced tab Confidential Print Mode bJob Encryption c Job AccountingCustomize the machine settings for your needs What is Direct Printing Utility?Using Direct Printing Utility To install this programPrinting multiple pages on one sheet Using the right-click menuChanging printer settings Printing a documentPrinting on both sides of the paper Using helpOpen an application, and select Print from the File menu Linux printing Printing from applicationsOpen the Unified Driver Configurator Configuring Printer PropertiesPrinting files General tab Changing the machine settingsProceeding the print job Unix printingMargins tab Printer-Specific Settings tabImage tab Text tabBasic scanning method Scan featuresSelect Scan to PC Settings menu Scanning to email Setting up an email accountSelect Address Book Individual Add Setting up an FTP/SMB serverScanning and sending an email Scanning to FTP/SMB serverMake sure that your machine is connected to a network Scanning and sending to FTP/SMB serverScanning from image editing program Enter the path for saving the scanned imageScanning with Samsung Scan Assistant Scanning using the WIA driverClick Devices Browse Devices on Menu bar Scanning from USB connected machineMac scanning Start Applications and click Image CaptureLinux scanning ScanningFrom the Scanner Properties window, click Preview Preview PaneClick Properties PaneEditing an image with Image Manager Confirming a transmission Fax featuresAutomatic redialing Redialing the fax numberSending Fax Confirmation on the control panel Sending a fax in the computerSelect Samsung Network PC Fax from the Print window Click SendDelaying a fax transmission Canceling a reserved fax jobEnter the job name and the time Forwarding a received fax Forwarding a sent fax to another destinationMenus on the touch screen Sending faxes on both sides of paperServer on the control panel Enter the starting tim and ending time, then press OKChanging the receive modes Receiving a fax in the computerReceiving in Answering Machine/Fax mode Receiving manually in Tel modePress OK when Drpd appears and start over from step Receiving faxes using Drpd modeReceiving faxes with an extension telephone Printing received faxes Receiving in secure receiving modePrinting faxes on both sides of the paper Receiving faxes in memory Using the shared folder Using shared folder featuresCreating a shared folder From the printer driver Using optional device featuresSelect your printer driver from the Select Printer list Using optional device features Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print Easy Eco Driver How to useSyncThru Web Service overview Using SyncThru Web ServiceLogging into SyncThru Web Service Accessing SyncThru Web ServiceMaintenance tab Settings tabSecurity tab Setting the system administrator’s information Mail notification setupUsing SyncThru Web Service Sections as described in the table that follows Using Samsung Easy Document CreatorUnderstanding Samsung Easy Document Creator To open the programSend Fax Quick ScanScan SNS UploadSelect to Save to Location, Send to E-mail, or Send to SNS Using featuresConfiguring Quick Scan Quick ScanningScan Directly Using Quick ScanScanning to a Social Networking Site Converting to an E-BookPlug-ins Sending a FaxConvert Existing Files Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerFor Windows Troubleshooting button This button opens Advanced settings user interface overviewTroubleshooting Guide when an error occurs Alert Settings Windows only Fax to PC SettingsDevice Settings Scan to PC SettingsToner Level Samsung Printer Status overviewMachine status Icon Mean DescriptionClose Using Samsung Printer StatusOrder Supplies User’s GuideOpening Unified Driver Configurator Using the Linux Unified Driver ConfiguratorIcon will automatically be created on your desktop Printers tab Printers configurationSwitches to Printers configuration Shows all of the installed machinesPrinter control buttons are, as follows Classes tabSwitches to Ports configuration Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems Machine prints, but Machine selects printPrint job is extremely Slow Half the page is blankPhotos is not good Condition Possible cause Suggested solutionsPages print, but they are BlankPrinting problems Condition Suggested solutions Light or faded print Printing quality problemsWhite Spots ConditionToner specks DropoutsBlack or color background Condition Suggested solutions Vertical linesToner smear Characters or pictures Background scatterCurl or wave Back of printouts are dirty Condition Suggested solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested solutions Loose tonerHorizontal stripes Condition Suggested solutions Curl Copying problems Condition Suggested solutions Scanner does not work Scanning problemsUnit scans very slowly Computer screen Condition Suggested solutions Message appears on yourFaxing problems You sent Machine dials a number Common Windows problems Operating system problemsCommon Mac problems Whole pages, and output is Printed on half Common Linux problemsCondition Suggested solutions Machine does not print Unexpected colorCannot open port device file Condition Suggested solutions Cannot scan via Gimp FrontError message appears when EndCommon PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwideEire Malaysia South Africa 802.11b/g/n Access point802.11 AppleTalkControl Panel DefaultCoverage CollationDot Matrix Printer DuplexDuty Cycle Fuser Unit EtherTalkEmulation EthernetMass storage device GatewayGrayscale HalftoneIPM ITU-T No chartModem MAC addressOriginals NetWarePRN file PostScriptPrinter Driver Print MediaToner Cartridge Subnet MaskWatermark UNC PathWPA-PSK
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CLX4195FW, CLX6260FW, CLX-6260FW specifications

Samsung has consistently been a front-runner in the printing technology sector, with its innovative laser printers catering to both home and office environments. Among their standout products are the CLX-6260FD, CLP-680ND, and CLX-6260FW models, each brimming with valuable features designed to enhance productivity and efficiency.

The Samsung CLX-6260FD is a multifunction color laser printer that stands out with its ability to print, copy, scan, and fax. With a print speed of up to 26 pages per minute (ppm) for both color and monochrome documents, it ensures that users can handle even large workloads swiftly. It supports printing on various media types and sizes, making it versatile for different tasks. The printer's high-quality resolution of up to 9600 x 600 dpi guarantees sharp and vibrant prints, making it perfect for detailed presentations and graphics. Notably, the CLX-6260FD features advanced security protocols, including secure print, ensuring that sensitive documents remain confidential.

Next in line, the Samsung CLP-680ND offers robust printing capabilities rooted in reliability. This color laser printer is engineered for high-volume printing needs, boasting impressive speeds of up to 32 ppm in monochrome and 30 ppm in color. Its 2400 x 600 dpi resolution brings crisp text and vivid color prints to life, catering to business professionals who require top-tier print quality. The printer also includes an automatic duplexing feature, which saves paper and enhances efficiency. Networking capabilities, including support for Gigabit Ethernet, make it easy to integrate into a shared environment, ensuring teams can access it seamlessly.

On the other hand, the Samsung CLX-6260FW caters to those who demand the added functionality of a multifunction printer with wireless capabilities. This model not only matches the printing speed of its counterparts but also incorporates Wi-Fi Direct, allowing users to print directly from mobile devices without the need for a network. The intuitive touchscreen interface simplifies navigation, enabling quick access to various features such as scanning directly to email or cloud services. Furthermore, the printer comes equipped with Samsung's easy eco driver that helps users save on energy and resources.

In conclusion, the Samsung CLX-6260FD, CLP-680ND, and CLX-6260FW are excellent choices for businesses seeking efficient, high-quality printing solutions. With their advanced features, robust technologies, and user-friendly designs, these printers are poised to meet the evolving demands of modern workplaces, making them essential tools for enhancing productivity and creativity.
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