Samsung CLX6260FW, CLX-6260FW, CLX4195FW manual Original paper jam in scanner duplex path

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Clearing original document jams

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Original paper jam in scanner duplex path

• CLX-626xFR/CLX-626xFW Series only.

•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

•This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 21).

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4. Troubleshooting 121

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Contents User’s Guide Introduction Environmentally friendly Key benefitsWide range of functionality and application support Included, Blank Not available Features by modelsCLX-419xFN Series only CLX-626xFD/CLX 626xFR Series only Fax Samsung Network PC Fax CLX-419xN Series CLX-626xND Series Features Variety featureAutomatic Document Feeder Document Duplex Automatic Document Feeder Feeder DadfHandset Delay send Fax CLX-419xN Series CLX-626xND Series FeaturesMulti-send Priority send Duplex sendScan to PC Copy ID card copying Included, Optional, Blank Not availableMachine does not print Useful to knowGeneral icons About this user’s guideConventions ChapterImportant safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview AccessoriesFront view CLX-626xFR/CLX-626xFW Series 11 10Rear view Darkness Control panel overviewID Copy a Scan to bDisplay screen Power/WakeupCopy a Fax aMenu BackScan a Toner colorsType BCLX-419xFW/ CLX-626xFW Series PowerClear StopWireless LED ResetStart On Hook DialTurning on the machine Follow the instructions in the installation window Select Install NowWindows Reinstalling the driver Machine’s basic settings Menu Overview and Basic SetupMenu overview Accessing the menuPages k Menu overview Menu overview Paper Substitution Tray Protectionb DHCPv6 Config UPnPSSDP Ethernet Speed TCP/IP IPv4 Network ConfigurationNetwork Net. ActivateIntroducing the Home Screen You can set menus easily using the touch screenCLX-419xFW/ CLX-626xFW Series Menu overview Duplex Darkness File Policy CustomMenu overview Auto Fit Default Setting Print Fax Setup Direct USB Setup Print From Machine Setup AccountCopy Default Reset Send Forward Wlan SettingsMenu overview For Windows and Mac users, see Device Settings on Machine’s basic settingsMachine’s basic settings Media and tray To change the size, you need to adjust the paper guidesTray overview CLX-419xFW SeriesLoading paper in the tray Tray 1 / optional trayPull out the paper tray For Legal-sized paperPaper length guide Paper width guide Insert the tray back into the machine Specifications on Tips on using the multi-purpose or manual feeder trayMulti-purpose or Manual feeder tray Pull out the paper tray for manual feedingOr the paper will bent resulting in a paper jam or skew Printing on special media Supported, Blank Not supported EnvelopeTransparency Card stock/ Custom-sized paper LabelsPreprinted paper Setting the paper size and typeGlossy Photo Superior Paper 160 glossy Product Q6616AUsing the output support Preparing originals On the scanner glassLoading originals Media and tray Close the scanner lid Document feederDocument input tray Adjust the document feeder width guides to the paper size Printing Basic printingCanceling a print job Click Properties or Preferences Opening printing preferencesUsing help Using a favorite settingEco printing Setting Eco mode on the control panelSelect Template Eco options Setting eco mode on the driverResult simulator Secure printing Starting secure printing on the driverOr select Copy Basic Copy settings on the touch screen Changing the settings for each copyBasic copying DarknessReduced or enlarged copy Original TypeTo select from the predefined copy sizes ID card copyingTo scale the copy by directly entering the scale rate Your machine can print 2-sided originals on one sheetPlace Front Side and Press Start appears on the display Basic copying Basic Scanning Basic scanningSelect the option you want and press OK Scanning begins Preparing to fax Basic faxingSending a fax Sending a fax to multiple destinations Sending a fax manuallyAdjusting the document settings ResolutionReceiving a fax Delayed Send, or etc. settings Darkness on the touch screen About USB memory Using USB memory devicePlugging in a USB memory device Scanning to a USB memory device Customizing Scan to USBScanning Tiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Printing from a USB memory deviceBacking up data To print a document from a USB memory deviceBacking up data Select USB PrintRestoring data Select Setup Data, Address Book and press OKDeleting an image file Managing USB memoryViewing the USB memory status Formatting a USB memory deviceSelect File Manage Format and press OK Select Check SpaceMaintenance Ordering supplies and accessories Available consumables Available consumables Accessory Function Part name Memory module Available accessoriesOptional tray Available maintenance parts Handling instructions Storing the toner cartridgeToner cartridge usage Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge CLX-419xN/ CLX-419xFN/ CLX-419xFW Series CLX-626xND/ CLX-626xFD/ CLX-626xFR/ CLX-626xFW Series Replacing the waste toner container Replacing the waste toner container Precautions Installing accessoriesSetting Device Options Select Device Options Password EncryptionUpgrading a memory module Installing accessories Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alertCleaning the outside Cleaning the machineCleaning the inside Cleaning the machine Cleaning the pickup roller Cleaning the scan unit Wipe the surface of the scanner until it is clean and dry Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Original paper jam in scanner duplex path Tray1 Clearing paper jamsOptional tray Clearing paper jams Manual feeder/multi-purpose tray CLX-419xN/CLX-419xFN/CLX-419xFW SeriesCLX-626xND/CLX-626xFD/CLX-626xFR/CLX-626xFW Series Clearing paper jams Inside the machine Exit area Clearing paper jams CLX-626xND/CLX-626xFD/CLX-626xFR/CLX-626xFW Series Clearing paper jams Duplex unit area Color of the LED indicates the machines current status Understanding the status LEDStatus Description Off Green BlinkingUnderstanding the status LED Paper Jam-related messages Understanding display messagesToner-related messages Tray-related messages Misc. messages Network-related messagesTemperature Message Meaning Suggested solutions Not Proper room tempTemperature Prepare TR. belt Install TR. belt unitScanner locking switch Message Meaning Suggested solutions Memory FullService Fax memory is almostAppendix General specifications SpecificationsItems Description Dimension Width x Length x Height Less than 32 dB a Items Description Noise Level aSpecifications Print media specifications Envelope DL MonarchEnvelope C5 Envelope C6Recycled Refer to Pre-printed Plain paperTransparency Letter Legal, A4B5, ISO B5 Executive Bond paper Refer to Weight/Capacity a Type Size DimensionsArchive Refer to Punched Plain paper Paper Section LetterheadMulti-Purpose tray/ Manual Minimum size CustomMaximum size custom Specifications System requirements Microsoft WindowsOperating system Requirements Recommended MacMac OS X Unix LinuxItems Requirements Operating system Items RequirementsItems Requirements Free HDD space Up to 100 MB Wireless security Items Specifications Network interfaceNetwork environment Network operating systemOzone safety Laser safety statementRegulatory information Power saver China only Mercury SafetyRecycling FCC information to the user United States of America onlyTaiwan only Radio frequency emissions Federal Communications Commission FCC Canadian radio interference regulationsUnited States of America Intentional emitter per FCC PartRussia only FCC Statement for Wireless LAN useCanada only Germany only Turkey only Thai onlyFax Branding Ringer Equivalence Number You should also know thatReplacing the Fitted Plug for UK Only Important warningGreen and Yellow Earth Brown LiveEC Certification Approvals and CertificationsDeclaration of conformity European countries European states qualified under wireless approvals Wireless guidanceIsrael only Regulatory compliance statements European states with restrictions on useRegulatory information China only REV CopyrightAdvanced Software Installation Open the Applications folder Utilities Print Setup Utility Installation for MacClick Continue Click Continue on the User Options PaneOr Print & Fax Reinstallation for MacInstalling the Unified Linux Driver Installation for LinuxReinstallation for Linux Using a Network- Connected Machine SyncThru Web Service SyncThru Web Admin ServiceSetIP wired network setup IPv4 configuration using SetIP Windows Wired network setupPrinting a network configuration report Setting IP address179 Preferences or Administrator IPv4 configuration using SetIP LinuxReport Open /opt/Samsung/mfp/share/utilsSoftware to Install window Installing driver over the networkAgreement. Then, click Next Command-line Parameters Silent installation ModeCommand- line Definition Description Printers and Faxes folder Opens Printers and FaxesMac Select HP Jetdirect Socket in Protocol LinuxEnter the machine’s IP address in the Address input field FirstUnix Following procedures Installing the Unix printer driver packageAccept printername Enable printername Unpack the Unix printer driver packageSetting up the printer Uninstalling the printer driver packageActivating IPv6 IPv6 configurationFrom the control panel From the SyncThru Web Service DHCPv6 address configurationID admin Password sec00000 SettingsIPv6 address configuration Wireless network name and network password Wireless network setupUnderstanding your network type Getting startedWith Access Point Introducing wireless set up methodsWithout Access Point From the computer Wi-Fi Direct setupItems to prepare Using the WPS buttonChoosing your type Connecting in PIN mode Connecting in PBC modeMachines with a display or touch screen Press PBC or Connect via PBCMachines without a display screen Disconnecting from a network Re-connecting to a networkCanceling the connection process Using the menu button or touch screenSetup using Windows Access point via USB cable recommendedItems to prepare Creating the infrastructure networkOperation Mode Select Infrastructure Searching for wireless devicesSelect the components to be installed. Click Next Click Next when the Printers Found window appearsAd hoc via USB cable Cable between the computer and machine. Click NextOperation Mode Select ad hoc Settings and click NextCreating the ad hoc network in Windows For the Dhcp method Setup using MacFor the Static method Current settings. Recommended. Then, click Next Click Quit Cable between the computer and machineCreating the ad hoc network in Mac Machine has searched appears. Click Advanced SettingFor the Dhcp method Using a network cable Printing a network configuration reportMachine when configuring the wireless network QuitConfiguring the machine’s wireless network IP setting using SetIP Program WindowsUsing SyncThru Web Service Click Wireless WizardTurning the Wi-Fi network on/off Setting the Wi-Fi Direct for mobile printing Setting up Wi-Fi DirectClick Wireless Custom Wi-Fi Direct On/Off Select On to enableEnable or disable Wi-Fi Direct and set other options Setting up the mobile deviceEnable Wi-Fi Direct From the network-connected computerTroubleshooting for wireless network Problems during setup or driver installationHow to compare Other problemsClick Configure Port... button For Windows 7, select Control Panel Devices and PrintersWireless network setup Wireless network setup Supported Mobile OS Samsung MobilePrintSupported devices You can enable the IPP protocol or mDNS protocol Setting up AirPrintAirPrint Printing via AirPrintAirPrint Registering your Google account to the printer Google Cloud PrintClick Register Confirmation pop-up window appearsClick Finish printer registration Printing with Google Cloud PrintClick Manage your printers Tap Click here to PrintClick the Print button Select Print with Google Cloud PrintBefore you begin reading Useful Setting MenusBefore you begin reading a chapter Portrait Orientation Description PrintCopies Landscape Copy Copy featureCollation Copy StampUp Copy Pages onto one sheet of paper Book Copy Up or 4-upPrints an image without its background. This copy 2Sided 2Sided Rotated 1Sided Duplex continue 1Sided Rotated Watermark DuplexCopy Setup Fax Fax FeatureSpeed Dial Send Sending setupFax Confirmation Receiving setupTo change the menu options Press Fax Drpd ModeStamp RCV Name Menu Fax Setup Change Default on the control Change Default setupPanel Scan Scan featureTo change the menu options Destination Enter the destinations information Scan setupScan options can be set to those most frequently Email Confirmation Machine setup System setupFax Number Receive codeYou can set the machine to overwrite data stored Tray Protection Auto Continue Auto Tray SwitchCLR Empty Msg Image Auto Tone Adjustment Auto Tone Adj. Allows youManagement Image Mar Custom ColorCommon Margin Paper setupEmulation Margin Speaker Volume Sound / VolumeDial Tone volume Ring VolumeSupplies Information Address Book ReportFax Scheduled Jobs Fax OptionsJob manage MaintenanceImage Mar Ram DiskDocument box Address book setupOption Description System Boxes Option Description Network setupReverts the network settings to the default values SLP Press Setup Admin Setup Next on the touch screen Admin setupCustom mode Feature Configuration Select the Default mode orEco To print Direct USBTo delete. You can format the USB device Show Space Shows the remaining spaceSpecial Features Altitude adjustment Storing on your machine Storing email addressClick Apply Click Address Book Group Add GroupSearching with a particular first letter Searching sequentially through memorySearching for an email address Entering alphanumeric characters Entering various charactersKeypad letters and numbers Key Assigned numbers, letters, or charactersUsing speed dial numbers Setting up the fax address bookOr select Setup Machine Setup Next Address Book Phone Registering a speed dial numberRegistering a group dial number Editing speed dial numbersEditing group dial numbers You can check your Address Book settings by printing a listSearching address book for an entry Printing address bookSetting up the fax address book Click Apply Click OK in the confirmation pop-up window Registering authorized usersClick User Profile Add After this group is createdChanging the default print settings Printing featuresSetting your machine as a default machine Select Control Panel Devices and PrintersInstall window Using advanced print featuresPrinting to a file PRN Check the Print to file box in the Print windowUnderstanding special printer features Poster Printing Booklet Printinga Double-sided Printing Printing Double-sidedPrinting Manual a Use Double-sided Printing ManualEditing a watermark Creating aDeleting a Overlay aList box Using a page overlayPrinting Preferences window, click the Advanced tab Confidential Print Mode bJob Encryption c Job AccountingUsing Direct Printing Utility What is Direct Printing Utility?To install this program Customize the machine settings for your needsChanging printer settings Using the right-click menuPrinting a document Printing multiple pages on one sheetPrinting on both sides of the paper Using helpOpen an application, and select Print from the File menu Linux printing Printing from applicationsOpen the Unified Driver Configurator Configuring Printer PropertiesPrinting files Proceeding the print job Changing the machine settingsUnix printing General tabImage tab Printer-Specific Settings tabText tab Margins tabBasic scanning method Scan featuresSelect Scan to PC Settings menu Scanning to email Setting up an email accountScanning and sending an email Setting up an FTP/SMB serverScanning to FTP/SMB server Select Address Book Individual AddScanning from image editing program Scanning and sending to FTP/SMB serverEnter the path for saving the scanned image Make sure that your machine is connected to a networkScanning with Samsung Scan Assistant Scanning using the WIA driverMac scanning Scanning from USB connected machineStart Applications and click Image Capture Click Devices Browse Devices on Menu barLinux scanning ScanningClick Properties Preview PanePane From the Scanner Properties window, click PreviewEditing an image with Image Manager Automatic redialing Fax featuresRedialing the fax number Confirming a transmissionSelect Samsung Network PC Fax from the Print window Sending a fax in the computerClick Send Sending Fax Confirmation on the control panelDelaying a fax transmission Canceling a reserved fax jobEnter the job name and the time Forwarding a received fax Forwarding a sent fax to another destinationServer on the control panel Sending faxes on both sides of paperEnter the starting tim and ending time, then press OK Menus on the touch screenChanging the receive modes Receiving a fax in the computerReceiving in Answering Machine/Fax mode Receiving manually in Tel modePress OK when Drpd appears and start over from step Receiving faxes using Drpd modeReceiving faxes with an extension telephone Printing received faxes Receiving in secure receiving modePrinting faxes on both sides of the paper Receiving faxes in memory Using the shared folder Using shared folder featuresCreating a shared folder From the printer driver Using optional device featuresSelect your printer driver from the Select Printer list Using optional device features Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print Easy Eco Driver How to useLogging into SyncThru Web Service Using SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overviewMaintenance tab Settings tabSecurity tab Setting the system administrator’s information Mail notification setupUsing SyncThru Web Service Understanding Samsung Easy Document Creator Using Samsung Easy Document CreatorTo open the program Sections as described in the table that followsScan Quick ScanSNS Upload Send FaxConfiguring Quick Scan Using featuresQuick Scanning Select to Save to Location, Send to E-mail, or Send to SNSScanning to a Social Networking Site Using Quick ScanConverting to an E-Book Scan DirectlyPlug-ins Sending a FaxConvert Existing Files Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerFor Windows Troubleshooting button This button opens Advanced settings user interface overviewTroubleshooting Guide when an error occurs Device Settings Fax to PC SettingsScan to PC Settings Alert Settings Windows onlyMachine status Samsung Printer Status overviewIcon Mean Description Toner LevelOrder Supplies Using Samsung Printer StatusUser’s Guide CloseOpening Unified Driver Configurator Using the Linux Unified Driver ConfiguratorIcon will automatically be created on your desktop Switches to Printers configuration Printers configurationShows all of the installed machines Printers tabPrinter control buttons are, as follows Classes tabSwitches to Ports configuration Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print job is extremely Machine selects printSlow Half the page is blank Machine prints, butPages print, but they are Condition Possible cause Suggested solutionsBlank Photos is not goodPrinting problems Condition Suggested solutions Light or faded print Printing quality problemsToner specks ConditionDropouts White SpotsBlack or color background Condition Suggested solutions Vertical linesToner smear Characters or pictures Background scatterCurl or wave Back of printouts are dirty Condition Suggested solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested solutions Loose tonerHorizontal stripes Condition Suggested solutions Curl Copying problems Condition Suggested solutions Scanner does not work Scanning problemsUnit scans very slowly Computer screen Condition Suggested solutions Message appears on yourFaxing problems You sent Machine dials a number Common Windows problems Operating system problemsCommon Mac problems Condition Suggested solutions Machine does not print Common Linux problemsUnexpected color Whole pages, and output is Printed on halfError message appears when Condition Suggested solutions Cannot scan via Gimp FrontEnd Cannot open port device fileCommon PostScript problems Country/Region Customer Care Center Web Site Contact Samsung worldwideEire Malaysia South Africa 802.11 Access pointAppleTalk 802.11b/g/nCoverage DefaultCollation Control PanelDot Matrix Printer DuplexDuty Cycle Emulation EtherTalkEthernet Fuser UnitGrayscale GatewayHalftone Mass storage deviceIPM ITU-T No chartModem MAC addressOriginals NetWarePrinter Driver PostScriptPrint Media PRN fileToner Cartridge Subnet MaskWatermark UNC PathWPA-PSK
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CLX4195FW, CLX6260FW, CLX-6260FW specifications

Samsung has consistently been a front-runner in the printing technology sector, with its innovative laser printers catering to both home and office environments. Among their standout products are the CLX-6260FD, CLP-680ND, and CLX-6260FW models, each brimming with valuable features designed to enhance productivity and efficiency.

The Samsung CLX-6260FD is a multifunction color laser printer that stands out with its ability to print, copy, scan, and fax. With a print speed of up to 26 pages per minute (ppm) for both color and monochrome documents, it ensures that users can handle even large workloads swiftly. It supports printing on various media types and sizes, making it versatile for different tasks. The printer's high-quality resolution of up to 9600 x 600 dpi guarantees sharp and vibrant prints, making it perfect for detailed presentations and graphics. Notably, the CLX-6260FD features advanced security protocols, including secure print, ensuring that sensitive documents remain confidential.

Next in line, the Samsung CLP-680ND offers robust printing capabilities rooted in reliability. This color laser printer is engineered for high-volume printing needs, boasting impressive speeds of up to 32 ppm in monochrome and 30 ppm in color. Its 2400 x 600 dpi resolution brings crisp text and vivid color prints to life, catering to business professionals who require top-tier print quality. The printer also includes an automatic duplexing feature, which saves paper and enhances efficiency. Networking capabilities, including support for Gigabit Ethernet, make it easy to integrate into a shared environment, ensuring teams can access it seamlessly.

On the other hand, the Samsung CLX-6260FW caters to those who demand the added functionality of a multifunction printer with wireless capabilities. This model not only matches the printing speed of its counterparts but also incorporates Wi-Fi Direct, allowing users to print directly from mobile devices without the need for a network. The intuitive touchscreen interface simplifies navigation, enabling quick access to various features such as scanning directly to email or cloud services. Furthermore, the printer comes equipped with Samsung's easy eco driver that helps users save on energy and resources.

In conclusion, the Samsung CLX-6260FD, CLP-680ND, and CLX-6260FW are excellent choices for businesses seeking efficient, high-quality printing solutions. With their advanced features, robust technologies, and user-friendly designs, these printers are poised to meet the evolving demands of modern workplaces, making them essential tools for enhancing productivity and creativity.
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