Troubleshooting guide

Sound		Page
No sound.	≥Check the connections and settings. Check the input mode on the amplifier if you have	7, 8, 38
Low volume.	connected one.
Distorted sound.	≥Press [AUDIO] to select the audio.	22
Cannot hear the desired audio	≥Turn off V.S.S. in the following cases.	25
type.	–When using discs that do not have surround sound effects such as Karaoke discs.
	–When playing bilingual broadcast programmes.
	≥The disc may have a restriction on the method of audio output. If “D.MIX” does not appear in	—
	the display when playing multi-channel DVD-Audio, only audio for the two front channels will
	be output. Refer to the disc’s jacket. [DVD-A]

Cannot switch audio.	≥You cannot switch the audio in the following cases.
	–When a DVD-R disc is in the disc tray while DVD drive is selected.	—
	–When the recording mode is XP and “Audio Mode for XP Recording” is set to “LPCM”.	38
	–When “DVD-R Rec for High Speed mode” is set to “On”	37
	≥You have used a digital connection. Set “Dolby Digital” to “PCM” or connect using audio	38, 8
	cables (analog connection).
	≥There are discs which audio cannot be changed because of how the disc was created.	—

Operation

Reference

Cannot operate the television. The remote control doesn’t work.

The unit is on but cannot be operated.

HDD activation is slow.

Cannot eject disc.

Cannot tune channels.

≥Change manufacturer code. Some televisions cannot be operated even if you change the code.

≥The remote control and main unit are using different codes. Change the code on the remote control.

Press and hold [ENTER] and the indicated number button at the same time for more than 2 seconds.

≥The batteries are depleted. Replace them with new ones.

≥Coloured glass may obstruct the signal reception/transmission.

≥Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight exposure.

≥The child lock function is activated.

≥Recording drive or playback drive have not been selected properly. ≥Some operations may be prohibited by the disc.

≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear. ≥One of the unit’s safety devices may have been activated.

Reset the unit as follows:

Press [Í/I] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10 seconds. The unit is forcibly switched to standby.

Alternatively, disconnect the AC mains lead, wait one minute, then reconnect it.

≥The HDD is in SLEEP mode. (“HDD SLP” appears in the unit’s display.)

≥The unit may have a problem. While the unit is off, press and hold [∫] and [CH W] on the main unit at the same time for about 5 seconds. Remove the disc and consult the dealer. If the Child Lock function is activated, above operation does not work. Cancel the Child Lock function.

≥Check the connections.

—

14, 20

—

Recording, timer recording and transferring (dubbing)

Cannot record.	≥You haven’t inserted a disc or the disc you inserted cannot be recorded on. Insert a disc the	12
	unit can record onto.
	≥The disc is un-formatted. Format the disc. [RAM]	35
	≥The write-protect tab on the cartridge is set to PROTECT, or the disc is protected with DISC	12, 35
	MANAGEMENT.
	≥Some programmes have limitations on the number of times they can be recorded (CPRM).	44
	≥You cannot record when there is not enough space or when the number of titles has	22, 27,
	reached its limit. Erase unwanted titles.	35
	≥You cannot record on finalized DVD-R discs.	—
	≥Due to peculiarities of DVD-R, you may be unable to record onto them if you either insert	—
	and remove the disc or switch the unit on and off while a disc is loaded, a total of fifty times.
	≥A DVD-R recorded on this unit may not be recordable on other Panasonic DVD recorders.	—

Continued on next page

RQT7462

Troubleshooting guide

Distorted sound.

type.

Cannot switch audio.

Reference

MANAGEMENT.