Additional information
Troubleshooting
What appears to be a malfunction may not always be serious. Please go through the following list before requesting service.
Symptom |
| Possible case | Remedy | ||
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Power does not come on. |
| Power plug is not inserted securely. | Plug in securely. | ||
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| Too far from the unit. | More closer to the unit. | |
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| The tip of the remote unit is not pointed in | Point the infrared light- emitting window | |
Remote control does not work. | the right direction. | toward the remote sensor on the front panel. | |||
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Batteries are exhausted. | Replace the batteries with new ones. | ||||
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| Battery polarity is incorrect. | Take out the batteries and insert them again in | |
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The TV/VIDEO - CANCEL, CURSOR or |
| To control the unit, set the TV - DVD switch to | |||
The TV - DVD switch is not correctly set. | “DVD”. To control your TV, set the TV - DVD | ||||
numeric buttons do not work. | |||||
| switch to “TV”. | ||||
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| Connection of video cable is incorrect. | Connect the cable correctly. | |
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| Input selection of TV is incorrect. | Select correctly. | |
No picture is displayed on the |
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Disc is not playable. | Use a playable disc. (See page 14.) | ||||
monitor. |
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| The Progressive scan mode is set to ON | Set the Progressive scan mode to OFF. (See | |
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| though the unit is connected to a TV via | ||
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| page 17.) | ||
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| the VIDEO OUT jack. | ||
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| The unit is connected to a VCR directly | Connect the unit so that the picture signal | |
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| and the copyguard function is activated. | flows directly to the TV. | |
Picture is noisy or blurred. |
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| With some discs, a picture may be blurred |
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| when setting the “PROGRESSIVE MODE” | Set the “PROGRESSIVE MODE” to “VIDEO”. | |
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| to “FILM” or “AUTO”. |
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No audio is reproduced. |
| Connection is incorrect. | Check the connections. | ||
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| Input selection of amplifier is incorrect. | Select correctly. | |||
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No audio is reproduced when playing |
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back a DVD disc recorded with High- | The audio signal is not derived from the | Use the AUDIO OUT when playing back such | |||
sampling (88.2 kHz or more) linear | |||||
unit's DIGITAL OUT. | discs. | ||||
PCM audio using the DIGITAL OUT | |||||
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jack. |
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Sound is distorted or noise is | Disc is dirty. | Wipe the disc surface. | |||
generated. |
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There is no sound. |
| The disc has been illegally copied. | Consult with disc vendor. | ||
NO AUDIO is displayed. |
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Picture does not fit the television | MONITOR TYPE is not correctly set. | Select monitor type correctly. (See page 56.) | |||
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screen. |
| Television is not correctly set. | Set the television correctly. | ||
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| Microcomputer malfunction due to | Turn off the power and unplug the power | |
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| lightning or static electricity. | cord, then connect the power cord again. | |
Operation is not possible. |
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| Moisture condensation caused by a | Turn off the power, then turn it on a few hours | |||
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| sudden change of temperature or | ||
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| later. | ||
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| humidity. | ||
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The display window does not light | The brightness of the display window is | Change the brightness of the display window. | |||
when the STANDBY/ON |
| indicator | |||
| set to “off”. | (See page 49.) | |||
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on the front panel is lit in green. | |||||
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Additional | information |
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