Troubleshooting
ENGLISH
•When viewing images from commercially available video software products, or videos from videotapes which have been recorded improperly, the top of the image may be distorted. This is due to the condition of the video signal. There is nothing wrong with the TV.
•Since this TV is designed to make full use of the resolution of the original video source, the motion may appear unnatural when the video source is input with
Poor sound
•Have you adjusted BASS or TREBLE properly? If not, follow the description “BASS” or “TREBLE” on page 29.
•When TV channel reception is poor, it can be hard to hear stereo or bilingual sound. In this case, follow the description “STEREO / I • II” on page 29 to hear the sound more easily by changing it to a mono sound.
If the TV does not respond to the remote control
•Have the batteries of the remote control worn out? Follow the description “Putting the batteries into the remote control” on page 8 and replace them with new batteries.
•Have you attempted to use the remote control from the sides or rear of the TV or from more than seven metres away from the TV? Use the remote control in front of your TV or from less than seven metres away.
•When you are viewing a teletext programme, you cannot operate the menus. Press the 4button to return to the ordinary TV programme, and then try operating the menus.
•If the TV suddenly stops responding, disconnect the power cord of the TV from the AC outlet. Connect them to the AC outlet again to turn on the TV. If the TV returns to a normal state, it is not a failure.
Other issues
•If the CHILD LOCK function set to ON, you cannot operate the TV with the front control buttons of the TV. Set the CHILD LOCK function to OFF.
•When the SLEEP TIMER function or AUTO SHUTOFF function operates, the TV is automatically turned off. If the TV suddenly turns off, try to press the # (standby) button to turn on the TV once again. If the TV goes back to normal, there is no problem.
•When the TV is receiving a
•It takes a short period of time from the time an operation such as changing channels is performed until an image is displayed. This is not a fault. This is the time needed for the image to stabilise before it can be displayed.
•The TV may make a crackling sound due to a sudden change in temperature. The picture or sound may be normal. If you hear crackling sounds frequently while you are viewing the TV, there may be other causes. As a precaution, ask your service technician to inspect it.
•The top of the TV and the screen may become hot during use but this has no affect on the performance of the TV.
Make sure that the ventilation holes are not blocked.
•When the picture is unstable, the screen may become white for a moment. This happens when the signal which drives the liquid crystal is missing. This is not a fault.
•When a still image has been displayed for a long period, a faint residual image may remain on the screen for a short time after the power has been turned off or when another image is displayed. This is not a fault and the image will eventually disappear.
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