Samsung SLC460FWXAA, SL-C460FW/XAA manual Faxing problems

Faxing problems

Condition	Suggested solutions
The machine is not working,	• Unplug the power cord and plug it in again.
there is no display, or the	• Ensure that there is power being supplied to the electrical outlet.
buttons are not working.
	• Ensure that the power is turned on.
No dial tone.	• Check that the phone line is properly connected (see "Rear view" on page 23).
	• Check that the phone socket on the wall is working by plugging in another phone.
The numbers stored in memory	Make sure that the numbers are stored in memory correctly. To check that, print an address book list.
do not dial correctly.
The original does not feed into	• Make sure that the paper is not wrinkled and you are inserting it in correctly. Check that the original is the right size, not too thick
the machine.	or thin.
	• Make sure that the document feeder is firmly closed.
	• The document feeder rubber pad may need to be replaced. Contact a service representative (see "Available maintenance parts" on
	page 75).
Faxes are not received	• The receiving mode should be set to fax (see "Changing the receive modes" on page 250).
automatically.	• Make sure that there is paper in the tray (see "Print media specifications" on page 115).
	• Check to see if the display shows any error message. If it does, clear the problem.
The machine does not send.	• Make sure that the original is loaded in the document feeder or on the scanner glass.
	• Check the fax machine you are sending to, to see if it can receive your fax.
The incoming fax has blank	• The fax machine sending you the fax may be faulty.
spaces or is of poor-quality.	• A noisy phone line can cause line errors.
	• Check your machine by making a copy.
	• A toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge"
	on page 80).

6. Troubleshooting 289