Original paper jam in front of scanner | Samsung SLC460FWXAA

Clearing original document jams

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Original paper jam in front of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

4. Troubleshooting 96

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Samsung SLC460FWXAA, SL-C460FW/XAA manual Original paper jam in front of scanner

Contents

User’s Guide Basic Appendix Introduction Key benefits Environmentally friendly Wide range of functionality and application support Features by models Included, Blank Not availableOperating System C46xW C46xFW Windows Mac Linux Software Features by models Variety feature Features by models Useful to know Machine does not print About this user’s guide General iconsConventions Chapter Safety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Accessories Machine overview C46xW Front view C46xFW Rear view Control panel overview Scan toDisplay screen Arrows Power MenuStop/Clear Wakeup C46xFW ID Copy Clear Power AddressBook Redial Pause Turn the switch on if the machine has a power switch Turning on the machineConnect the machine to the electricity supply first Installing the driver locally Installing driver over the network onAccessories Run Windows Reinstalling the driver Menu Overview and Basic Setup Accessing the menu Menu overview Menu overview Menu overview Web Menu overview TCP/IP IPv4 Wireless Wi-Fi ON/OFFWi-Fi Direct Network Machine’s basic settings Press System Setup Machine SetupSelect the option you want, then press OK Panel Machine’s basic settings To change the size, you need to adjust the paper guides Media and trayTray overview Loading paper in the tray Media and tray Manager select Switch to advanced mode Device Settings Printing on special media Types Traya Plain Thick Thin Bond Color CardStock Labels Labels Card stock/ Custom-sized paper Setting the paper size and type Press System Setup Paper Setup Paper Size or Paper TypePreprinted paper Using the output support Paper tab Size Edit... and set Custom Paper Size Settings On the scanner glass Preparing originalsLoading originals Media and tray Document feeder Document input tray Adjust the document feeder width guides to the paper size Basic printing Printing Canceling a print job Opening printing preferences Click Properties or Preferences Using a favorite setting Using help Setting Eco mode on the control panel Eco printing Setting eco mode on the driver Eco options Changing the settings for each copy Basic copyingDarkness Basic copy Original Reduced or enlarged copy Depending on the model, the operating procedure may differ ID card copying Press ID Copy on the control panel Place Front Side and Press Start appears on the displayPress Start Basic scanning Basic Scanning Basic faxing Preparing to faxSending a fax Sending a fax manually Sending a fax to multiple destinations Adjusting the document settings Receiving a fax Resolution Using USB memory device About USB memoryPlugging in a USB memory device Scanning Scanning to a USB memory device Customizing Scan to USB To print a document from a USB memory devicePrinting from a USB memory device Tiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Deleting an image file Formatting a USB memory deviceManaging USB memory Select File Manage Delete and press OK Viewing the USB memory status Select Check Space Maintenance Ordering supplies and accessories Available supplies Type Average yield a Part name Available maintenance parts Storing the toner cartridge Handling instructionsToner cartridge usage Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Setting the toner low alert Select the option you want Press OK to save the selection Cleaning the machine Cleaning the outside Cleaning the inside Cleaning the machine Cleaning the scan unit Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Clearing original document jams Original paper jam in exit area of scanner Clearing paper jams Tray Clearing paper jams Inside the machine Exit area Understanding the status LED Color of the LED indicates the machines current status Understanding the status LED Understanding display messages Paper Jam-related messages Toner-related messages Understanding display messages Tray-related messages Network-related messagesMisc. messages Message Meaning Suggested solutions Calibrating Install color tonerError error number Install TR Message Meaning Suggested solutions Prepare new Transfer Belt ErrorMessage Meaning Suggested solutions Replace/Install Install Appendix Specifications General specifications Items Description Power consumption Average operating mode Power save mode cPower off mode d Wireless e Module Print media specifications Colored Refer to the Plain Pre-printedPaper section Recycled Labels b Letter, Legal, Oficio B5, Executive, A5 Letter, Legal, Oficio Microsoft Windows System requirements Windows Vista Windows Server 2008 R2 Mac Linux Items Requirements Free HDD space GB 2 GB Items Specifications Network interface Wireless securityNetwork environment Network operating system Laser safety statement Regulatory information Ozone safety Power saver Mercury SafetyRecycling 2000m Applicable in countries with separate collection systems United States of America only FCC information to the userRadio frequency emissions Call, 877 278 Canadian radio interference regulations Federal Communications Commission FCCUnited States of America FCC Statement for Wireless LAN use Germany onlyTurkey only Thai only Russia only Canada only Fax Branding Ringer Equivalence Number You should also know that Replacing the Fitted Plug for UK OnlyContact the people from you purchased the machine Important warning Approvals and CertificationsDeclaration of conformity European countries Green and Yellow Earth EC Certification EU countriesEEA/EFTA countries No limitations at this time Wireless guidance Israel only Regulatory compliance statements Regulatory information China only Copyright REV.1.01 Advanced Advanced 265 Software Installation Installation for Mac After the installation is finished, click CloseClick Continue List Reinstallation for Mac Or Print & Fax Installation for Linux Installing the Unified Linux Driver Reinstallation for Linux Using a Network- Connected Machine SyncThru Web Admin Service SyncThru Web ServiceSetIP wired network setup Wired network setup IPv4 configuration using SetIP WindowsPrinting a network configuration report Setting IP address IPv4 configuration using SetIP Mac Network manager before proceeding IPv4 configuration using SetIP Linux Preferences or AdministratorConnection Type and click Set IP Address button Open /opt/Samsung/mfp/share/utils Installing driver over the network Silent installation ModeCommand- line Definition Description Installing driver over the network Mac Opens Printers and FaxesPrinters and Faxes folder Install the Linux driver and add network printer LinuxConnection Type and click Continue Click IP and select HP Jetdirect Socket in Protocol Add a network printer IPv6 configuration DHCPv6 address configurationActivating IPv6 From the control panel IPv6 address configuration From the SyncThru Web ServiceID admin Password sec00000 Settings Address must be enclosed in brackets Wireless network setup Wireless network name and network passwordUnderstanding your network type Getting started Introducing wireless set up methods With Access PointFrom the machine’s control Panel See Setting up Wi-Fi Direct on Using the WPS button Items to prepareChoosing your type Wireless OK WPS Setting Machines with a display screen Machines without a display screen Re-connecting to a network Disconnecting from a networkCanceling the connection process Using the menu button Access point via USB cable Setup using WindowsPress Network Wireless Wlan Settings Screen. Then, click Next Operation Mode Select Infrastructure Access point without a USB cable recommended Creating the infrastructure network Wireless network setup Ad hoc via USB cable Creating the ad hoc network in Windows Operation Mode Select ad hoc Setup using Mac Cable between the computer and machine. Click NextFor the Dhcp method For the Static method Powered on Make sure that the machine is connected to your computerType and click Continue Next If the screen does not appear, go to stepWEP Key Index Access point without a USB cable recommended Type and click Continue Connection and click Next Creating the ad hoc network in Mac Type and click Continue For the Dhcp method Printing a network configuration report Using a network cableMachine when configuring the wireless network Quit IP setting using SetIP Program Windows Configuring the machine’s wireless networkUsing SyncThru Web Service Click Wireless Wizard Turning the Wi-Fi network on/off Setting up Wi-Fi Direct Setting the Wi-Fi Direct for mobile printingClick Wireless Custom You can also turn the Wi-Fi network on/off Setting up the mobile device Enable or disable Wi-Fi Direct and set other optionsSelect Network Wireless Wi-Fi Direct from the control panel Enable Wi-Fi Direct Problems during setup or driver installation Troubleshooting How to compare Click Configure Port... buttonFor Windows 7/8, select Control Panel Devices and Printers Other problems Wireless network setup Samsung Mobile Print Supported Mobile OSSupported devices Android OS 2.1 or higher IOS 4.0 or higher Using the NFC feature RequirementsDirect on Printer starts printing Select scan mode ScanningIf neccessary, change the scan option by pressing Using the NFC feature Setting up AirPrint You can enable the IPP protocol or mDNS protocolAirPrint Printing via AirPrint AirPrint Google Cloud Print Registering your Google account to the printerClick Register Confirmation pop-up window appears Printing with Google Cloud Print Click Finish printer registrationClick Manage your printers Tap Click here to Print Select Print with Google Cloud Print Click the Print button Useful Setting Menus Before you begin reading a chapter Print Document Type Copy feature CopyLayout 2-up or Layout 4-up Description Original Size Layout ID Copy Copy Setup Change Default Copy Collation Change Default Reduce/Enlarge Fax Feature Fax Sending setup Dial ModeTo change the menu options Receiving setup Another setupDrpd Mode To change the menu options Press Fax Sets the machine to print a report with detailed Scan feature Scan setupScan Resets the USB scan setting to the printer’s out-of-box System setup Machine setup Pressing any button Sound / Volume Paper setup Report Address Book Maintenance Allows you to adjust the color setting such as contrast Network setup Press Menu Network on the control panelOption Description TCP/IP IPv4 Mdns You have to enable this option to use Mdns Special Features Altitude adjustment Entering various characters Entering alphanumeric charactersKeypad letters and numbers Key Assigned numbers, letters, or characters Setting up the fax address book Using speed dial numbersRegistering a speed dial number Editing speed dial numbers Press Cancel or Stop/Clear to return to ready mode Editing group dial numbersRegistering a group dial number Searching address book for an entry Printing address book Printing features Changing the default print settingsSetting your machine as a default machine Select Control Panel Devices and Printers Using advanced print features Printing to a file PRNCheck the Print to file box in the Print window For example, c\Temp\file name Understanding special printer features Poster Printing Booklet Printing Description Double-sided Printing ManualPaper Options Printing features Overlay Creating a new Using a page overlay List boxPrinting Preferences window, click the Advanced tab Changing printer settings Printing a documentPrinting multiple pages on one sheet Mac printing Printing on both sides of the paper Using help Linux printing Configuring Printer Properties Open the Unified Driver ConfiguratorPrinting from applications Printing files Printing features Scan features Setting the scan settings in the computerBasic scanning method Select Scan to PC Settings menu Scanning from network connected machineSelect the option you want and press OK Scanning begins Installing a WSD Printer Driver Scanning using the WSD featureScanning to WSD Select Scan Scan to WSD on the control panel Scanning using the WIA driver Scanning from image editing program Scanning with Samsung Easy Document Creator From the Start menu select Programs or All ProgramsSelect to Save to Location, Send to E-mail, or Send to SNS Scanning from USB connected machine Mac scanningStart Applications and click Image Capture Click Devices Browse Devices on Menu bar Linux scanning Select the scanner on the listClick Properties From the Scanner Properties window, click Preview Editing an image with Image Manager Preview PanePane Fax features Automatic redialingRedialing the fax number Confirming a transmission Delaying a fax transmission Menu Fax SetupSending a fax in the computer Select Samsung Network PC Fax from the Print window Canceling a reserved fax job Adding documents to a reserved faxEnter the job name and the time 2930 Forwarding a received fax Receiving a fax in the computerPanel Receiving manually in Tel mode Press OK Press Cancel or Stop/Clear to return to ready modeChanging the receive modes Receiving in Answering Machine/Fax mode Receiving faxes using Drpd modeReceiving faxes with an extension telephone Receiving in secure receiving mode Press OK when Drpd appears and start over from stepMenu Fax Feature Secure Receive on the control panel Printing received faxes Printing sent fax report automatically Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print How to use Easy Eco DriverFrom the Favorites tab, select Eco Printing Preview Using SyncThru Web Service Logging into SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overview Settings tab Maintenance tabSetting the system administrator’s information Information tab Security tab Your machine’s embedded website opens Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program Advanced settings user interface overview Troubleshooting button This button opensTroubleshooting Guide when an error occurs Device Settings Fax to PC SettingsScan to PC Settings Alert Settings Windows only Using Samsung Easy Document Creator Samsung Printer Status overview Machine statusIcon Mean Description Toner Level Using Samsung Printer Status Order SuppliesUser’s Guide Close Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorIcon will automatically be created on your desktop Printers configuration Switches to Printers configurationPrinters tab Classes tab Printer control buttons are, as follows Ports configuration Switches to Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print Machine selects print Paper sourcePrint job is extremely Slow Half the page is blank Condition Possible cause Suggested solutions Pages print, but they areBlank Photos is not good Printing problems Printing quality problems Condition Suggested solutions Light or faded printPaper Condition Toner specksDropouts White Spots Condition Suggested solutions Vertical lines Black or color backgroundToner smear Background scatter Characters or pictures Curl or wave Condition Suggested solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested solutions Loose toner Character voidsHorizontal stripes Condition Suggested solutions Curl Copying problems Scanning problems Condition Suggested solutions Scanner does not workUnit scans very slowly Message appears on your Faxing problems You sent Machine dials a number Operating system problems Common Windows problems Common Mac problems Common Linux problems Condition Suggested solutions Cannot scan via Gimp Front Error message appears whenEnd Cannot open port device file Common PostScript problems Quick Guide for Windows 8 User Understanding the screen Start Screen Desktop Screen System requirements Operating Requirement recommended Free HDDSpace From the Start Screen From the Desktop Screen Click the window and select Run Setup.exe Installing the driver over the network Address on Installing the driver over the network Installing the driver over the wireless network Driver is automatically installed from the Windows Update Installing the driver over the wireless network Uninstalling the driver Click Programs and Features Using Samsung Printer Experience Understanding the Samsung Printer ExperiencePrinter Information Adding a printer Adding/Deleting PrintersSelect Add Printer Cancelling a print job Deleting a printerBasic printing Printing from Windows Opening more settings Click More settings BasicEco settings Paper settings Layout settingsJob Accounting This option allows you to print with the given permission Password to print using it Can be stored on your computer Select the content you want to print from other applicationScanning from Windows From the Charms, select Share Samsung Printer Experience Using Samsung Printer Experience Accessing management tools Find Samsung Printers Installing accessories Select Device SettingsSearch for Devices and Printers Troubleshooting Devices and Printers Country/Region Customer Care Center WebSite Cote D’ Ivoire Cyprus Hong Kong Nicaragua Russia Access point 802.11AppleTalk 802.11b/g/n Default CoverageCollation Control Panel Duplex Dot Matrix PrinterDuty Cycle EtherTalk EmulationEthernet Fuser Unit Gateway GrayscaleHalftone Mass storage device HDD ITU-T No chart IPM MAC address Modem NetWare Originals PostScript Printer DriverPrint Media PRN file Subnet Mask Toner Cartridge UNC Path Watermark WPA-PSK Index Faxing Up printing Reports Scanning with Samsung Scan Assitant WPS WPS the machine does not have a display