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Samsung SL-C460FW/XAA, SLC460FWXAA manual Clearing original document jams

Models: SL-C460FW SLC460FWXAA SL-C460FW/XAA

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Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

4. Troubleshooting 95

Image 95

Samsung SL-C460FW/XAA, SLC460FWXAA manual Clearing original document jams

Contents

User’s Guide Basic Appendix Introduction Environmentally friendly Key benefitsWide range of functionality and application support Operating System C46xW C46xFW Windows Mac Linux Features by modelsIncluded, Blank Not available Software Features by models Variety feature Features by models Machine does not print Useful to knowChapter About this user’s guideGeneral icons ConventionsOperating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Machine overview AccessoriesFront view C46xWC46xFW Rear view Arrows Control panel overviewScan to Display screenWakeup PowerMenu Stop/ClearID Copy C46xFWPause Clear PowerAddress Book RedialConnect the machine to the electricity supply first Turn the switch on if the machine has a power switchTurning on the machine Windows Installing the driver locallyInstalling driver over the network on Accessories RunReinstalling the driver Menu Overview and Basic Setup Menu overview Accessing the menuMenu overview Menu overview Web Menu overview Network TCP/IP IPv4 WirelessWi-Fi ON/OFF Wi-Fi DirectPanel Machine’s basic settingsPress System Setup Machine Setup Select the option you want, then press OKMachine’s basic settings Tray overview To change the size, you need to adjust the paper guidesMedia and tray Loading paper in the tray Media and tray Printing on special media Manager select Switch to advanced mode Device SettingsTypes Traya Plain Thick Thin Bond Color CardStock Labels Card stock/ Custom-sized paper LabelsPreprinted paper Setting the paper size and typePress System Setup Paper Setup Paper Size or Paper Type Paper tab Size Edit... and set Custom Paper Size Settings Using the output supportLoading originals On the scanner glassPreparing originals Media and tray Document input tray Document feederAdjust the document feeder width guides to the paper size Printing Basic printingCanceling a print job Click Properties or Preferences Opening printing preferencesUsing help Using a favorite settingEco printing Setting Eco mode on the control panelEco options Setting eco mode on the driverBasic copy Changing the settings for each copyBasic copying DarknessReduced or enlarged copy OriginalID card copying Depending on the model, the operating procedure may differPress Start Press ID Copy on the control panelPlace Front Side and Press Start appears on the display Basic Scanning Basic scanningSending a fax Basic faxingPreparing to fax Sending a fax to multiple destinations Sending a fax manuallyReceiving a fax Adjusting the document settingsResolution Plugging in a USB memory device Using USB memory deviceAbout USB memory Scanning to a USB memory device ScanningTiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Customizing Scan to USBTo print a document from a USB memory device Printing from a USB memory deviceSelect File Manage Delete and press OK Deleting an image fileFormatting a USB memory device Managing USB memorySelect Check Space Viewing the USB memory statusMaintenance Ordering supplies and accessories Type Average yield a Part name Available suppliesAvailable maintenance parts Toner cartridge usage Storing the toner cartridgeHandling instructions Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alertCleaning the outside Cleaning the machineCleaning the inside Cleaning the machine Cleaning the scan unit Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Clearing original document jams Original paper jam in exit area of scanner Tray Clearing paper jamsClearing paper jams Inside the machine Exit area Color of the LED indicates the machines current status Understanding the status LEDUnderstanding the status LED Paper Jam-related messages Understanding display messagesToner-related messages Understanding display messages Misc. messages Tray-related messagesNetwork-related messages Install TR Message Meaning Suggested solutions CalibratingInstall color toner Error error numberInstall Message Meaning Suggested solutions Prepare newTransfer Belt Error Message Meaning Suggested solutions Replace/InstallAppendix General specifications SpecificationsWireless e Module Items Description Power consumption Average operating modePower save mode c Power off mode dPrint media specifications B5, Executive, A5 Letter, Legal, Oficio Colored Refer to the PlainPre-printed Paper section Recycled Labels b Letter, Legal, OficioSystem requirements Microsoft WindowsWindows Server 2008 R2 Windows VistaLinux MacItems Requirements Free HDD space GB 2 GB Network operating system Items Specifications Network interfaceWireless security Network environmentRegulatory information Laser safety statementRecycling Ozone safety Power saverMercury Safety Applicable in countries with separate collection systems 2000mCall, 877 278 United States of America onlyFCC information to the user Radio frequency emissionsUnited States of America Canadian radio interference regulationsFederal Communications Commission FCC Thai only Russia only Canada only FCC Statement for Wireless LAN useGermany only Turkey onlyFax Branding Ringer Equivalence Number Contact the people from you purchased the machine You should also know thatReplacing the Fitted Plug for UK Only Green and Yellow Earth Important warningApprovals and Certifications Declaration of conformity European countriesEEA/EFTA countries No limitations at this time EC CertificationEU countries Israel only Regulatory compliance statements Wireless guidanceRegulatory information China only REV.1.01 CopyrightAdvanced Advanced 265 Software Installation List Installation for MacAfter the installation is finished, click Close Click ContinueOr Print & Fax Reinstallation for MacInstalling the Unified Linux Driver Installation for LinuxReinstallation for Linux Using a Network- Connected Machine SetIP wired network setup SyncThru Web Admin ServiceSyncThru Web Service Setting IP address Wired network setupIPv4 configuration using SetIP Windows Printing a network configuration reportNetwork manager before proceeding IPv4 configuration using SetIP MacOpen /opt/Samsung/mfp/share/utils IPv4 configuration using SetIP LinuxPreferences or Administrator Connection Type and click Set IP Address buttonCommand- line Definition Description Installing driver over the networkSilent installation Mode Installing driver over the network Printers and Faxes folder MacOpens Printers and Faxes Click IP and select HP Jetdirect Socket in Protocol Install the Linux driver and add network printerLinux Connection Type and click ContinueAdd a network printer From the control panel IPv6 configurationDHCPv6 address configuration Activating IPv6Settings IPv6 address configurationFrom the SyncThru Web Service ID admin Password sec00000Address must be enclosed in brackets Getting started Wireless network setupWireless network name and network password Understanding your network typePanel Introducing wireless set up methodsWith Access Point From the machine’s controlSee Setting up Wi-Fi Direct on Choosing your type Using the WPS buttonItems to prepare Machines with a display screen Wireless OK WPS SettingMachines without a display screen Using the menu button Re-connecting to a networkDisconnecting from a network Canceling the connection processPress Network Wireless Wlan Settings Access point via USB cableSetup using Windows Screen. Then, click Next Operation Mode Select Infrastructure Access point without a USB cable recommended Creating the infrastructure network Wireless network setup Creating the ad hoc network in Windows Ad hoc via USB cableOperation Mode Select ad hoc For the Static method Setup using MacCable between the computer and machine. Click Next For the Dhcp methodType and click Continue Powered onMake sure that the machine is connected to your computer WEP Key Index NextIf the screen does not appear, go to step Access point without a USB cable recommended Type and click Continue Connection and click Next Creating the ad hoc network in Mac Type and click Continue For the Dhcp method Quit Printing a network configuration reportUsing a network cable Machine when configuring the wireless networkClick Wireless Wizard IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Using SyncThru Web ServiceTurning the Wi-Fi network on/off You can also turn the Wi-Fi network on/off Setting up Wi-Fi DirectSetting the Wi-Fi Direct for mobile printing Click Wireless CustomEnable Wi-Fi Direct Setting up the mobile deviceEnable or disable Wi-Fi Direct and set other options Select Network Wireless Wi-Fi Direct from the control panelTroubleshooting Problems during setup or driver installationFor Windows 7/8, select Control Panel Devices and Printers How to compareClick Configure Port... button Other problems Wireless network setup Android OS 2.1 or higher IOS 4.0 or higher Samsung Mobile PrintSupported Mobile OS Supported devicesDirect on Using the NFC featureRequirements Printer starts printing If neccessary, change the scan option by pressing Select scan modeScanning Using the NFC feature Printing via AirPrint Setting up AirPrintYou can enable the IPP protocol or mDNS protocol AirPrintAirPrint Confirmation pop-up window appears Google Cloud PrintRegistering your Google account to the printer Click RegisterTap Click here to Print Printing with Google Cloud PrintClick Finish printer registration Click Manage your printersClick the Print button Select Print with Google Cloud PrintUseful Setting Menus Before you begin reading a chapter Document Type PrintLayout ID Copy Copy featureCopy Layout 2-up or Layout 4-up Description Original SizeCopy Setup Change Default Reduce/Enlarge Change Default Copy CollationFax Fax FeatureTo change the menu options Sending setupDial Mode To change the menu options Press Fax Receiving setupAnother setup Drpd ModeSets the machine to print a report with detailed Scan Scan featureScan setup Resets the USB scan setting to the printer’s out-of-box Machine setup System setupPressing any button Sound / Volume Paper setup Address Book ReportMaintenance Allows you to adjust the color setting such as contrast TCP/IP IPv4 Network setupPress Menu Network on the control panel Option DescriptionMdns You have to enable this option to use Mdns Special Features Altitude adjustment Key Assigned numbers, letters, or characters Entering various charactersEntering alphanumeric characters Keypad letters and numbersEditing speed dial numbers Setting up the fax address bookUsing speed dial numbers Registering a speed dial numberSearching address book for an entry Press Cancel or Stop/Clear to return to ready modeEditing group dial numbers Registering a group dial numberPrinting address book Select Control Panel Devices and Printers Printing featuresChanging the default print settings Setting your machine as a default machineFor example, c\Temp\file name Using advanced print featuresPrinting to a file PRN Check the Print to file box in the Print windowUnderstanding special printer features Poster Printing Booklet Printing Description Paper Options Double-sidedPrinting Manual Printing features Creating a new OverlayPrinting Preferences window, click the Advanced tab Using a page overlayList box Mac printing Changing printer settingsPrinting a document Printing multiple pages on one sheetLinux printing Printing on both sides of the paper Using helpPrinting files Configuring Printer PropertiesOpen the Unified Driver Configurator Printing from applicationsPrinting features Basic scanning method Scan featuresSetting the scan settings in the computer Select the option you want and press OK Scanning begins Select Scan to PC Settings menuScanning from network connected machine Select Scan Scan to WSD on the control panel Installing a WSD Printer DriverScanning using the WSD feature Scanning to WSDScanning from image editing program Scanning using the WIA driverSelect to Save to Location, Send to E-mail, or Send to SNS Scanning with Samsung Easy Document CreatorFrom the Start menu select Programs or All Programs Click Devices Browse Devices on Menu bar Scanning from USB connected machineMac scanning Start Applications and click Image CaptureFrom the Scanner Properties window, click Preview Linux scanningSelect the scanner on the list Click PropertiesPane Editing an image with Image ManagerPreview Pane Confirming a transmission Fax featuresAutomatic redialing Redialing the fax numberSelect Samsung Network PC Fax from the Print window Delaying a fax transmissionMenu Fax Setup Sending a fax in the computerEnter the job name and the time Canceling a reserved fax jobAdding documents to a reserved fax 2930 Panel Forwarding a received faxReceiving a fax in the computer Changing the receive modes Receiving manually in Tel modePress OK Press Cancel or Stop/Clear to return to ready mode Receiving faxes with an extension telephone Receiving in Answering Machine/Fax modeReceiving faxes using Drpd mode Printing received faxes Receiving in secure receiving modePress OK when Drpd appears and start over from step Menu Fax Feature Secure Receive on the control panelPrinting sent fax report automatically Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print From the Favorites tab, select Eco Printing Preview How to useEasy Eco Driver SyncThru Web Service overview Using SyncThru Web ServiceLogging into SyncThru Web Service Accessing SyncThru Web ServiceInformation tab Security tab Settings tabMaintenance tab Setting the system administrator’s informationYour machine’s embedded website opens To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Troubleshooting Guide when an error occurs Advanced settings user interface overviewTroubleshooting button This button opens Alert Settings Windows only Device SettingsFax to PC Settings Scan to PC SettingsUsing Samsung Easy Document Creator Toner Level Samsung Printer Status overviewMachine status Icon Mean DescriptionClose Using Samsung Printer StatusOrder Supplies User’s GuideIcon will automatically be created on your desktop Using the Linux Unified Driver ConfiguratorOpening Unified Driver Configurator Printers tab Printers configurationSwitches to Printers configuration Printer control buttons are, as follows Classes tabSwitches to Ports configuration Ports configurationTroubleshooting Paper feeding problems Power and cable connecting problems Print Printing problemsSlow Half the page is blank Machine selects printPaper source Print job is extremelyPhotos is not good Condition Possible cause Suggested solutionsPages print, but they are BlankPrinting problems Paper Printing quality problemsCondition Suggested solutions Light or faded print White Spots ConditionToner specks DropoutsToner smear Condition Suggested solutions Vertical linesBlack or color background Characters or pictures Background scatterCurl or wave Solid color or black pages Condition Suggested solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested solutions Loose tonerCharacter voids Condition Suggested solutions Curl Copying problems Message appears on your Scanning problemsCondition Suggested solutions Scanner does not work Unit scans very slowlyFaxing problems You sent Machine dials a number Common Windows problems Operating system problemsCommon Mac problems Common Linux problems Cannot open port device file Condition Suggested solutions Cannot scan via Gimp FrontError message appears when EndCommon PostScript problems Quick Guide for Windows 8 User Start Screen Desktop Screen Understanding the screenSpace System requirementsOperating Requirement recommended Free HDD From the Desktop Screen From the Start ScreenClick the window and select Run Setup.exe Address on Installing the driver over the networkInstalling the driver over the network Driver is automatically installed from the Windows Update Installing the driver over the wireless networkInstalling the driver over the wireless network Click Programs and Features Uninstalling the driverPrinter Information Using Samsung Printer ExperienceUnderstanding the Samsung Printer Experience Select Add Printer Adding a printerAdding/Deleting Printers Printing from Windows Cancelling a print jobDeleting a printer Basic printingEco settings Opening more settingsClick More settings Basic This option allows you to print with the given permission Paper settingsLayout settings Job AccountingFrom the Charms, select Share Samsung Printer Experience Password to print using it Can be stored on your computerSelect the content you want to print from other application Scanning from WindowsUsing Samsung Printer Experience Find Samsung Printers Accessing management toolsSearch for Devices and Printers Installing accessoriesSelect Device Settings Devices and Printers TroubleshootingCote D’ Ivoire Country/Region Customer Care Center WebSiteCyprus Hong Kong Nicaragua Russia 802.11b/g/n Access point802.11 AppleTalkControl Panel DefaultCoverage CollationDuty Cycle DuplexDot Matrix Printer Fuser Unit EtherTalkEmulation EthernetMass storage device HDD GatewayGrayscale HalftoneIPM ITU-T No chartModem MAC addressOriginals NetWarePRN file PostScriptPrinter Driver Print MediaToner Cartridge Subnet MaskWatermark UNC PathWPA-PSK Index Faxing Up printing Scanning with Samsung Scan Assitant ReportsWPS the machine does not have a display WPS