Clearing paper jams | Samsung SL-C460FW/XAA, SLC460FWXAA instruction

Clearing paper jams

4. Troubleshooting 101

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Samsung SL-C460FW/XAA, SLC460FWXAA manual Clearing paper jams

Contents

User’s Guide Basic Appendix Introduction Environmentally friendly Key benefits Wide range of functionality and application support Operating System C46xW C46xFW Windows Mac Linux Features by modelsIncluded, Blank Not available Software Features by models Variety feature Features by models Machine does not print Useful to know General icons About this user’s guideConventions Chapter Operating environment Safety informationImportant safety symbols Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Machine overview Accessories Front view C46xW C46xFW Rear view Scan to Control panel overviewDisplay screen Arrows Menu PowerStop/Clear Wakeup ID Copy C46xFW Address Clear PowerBook Redial Pause Connect the machine to the electricity supply first Turn the switch on if the machine has a power switchTurning on the machine Installing driver over the network on Installing the driver locallyAccessories Run Windows Reinstalling the driver Menu Overview and Basic Setup Menu overview Accessing the menu Menu overview Menu overview Web Menu overview Wi-Fi ON/OFF TCP/IP IPv4 WirelessWi-Fi Direct Network Press System Setup Machine Setup Machine’s basic settingsSelect the option you want, then press OK Panel Machine’s basic settings Tray overview To change the size, you need to adjust the paper guidesMedia and tray Loading paper in the tray Media and tray Printing on special media Manager select Switch to advanced mode Device Settings Types Traya Plain Thick Thin Bond Color CardStock Labels Card stock/ Custom-sized paper Labels Preprinted paper Setting the paper size and typePress System Setup Paper Setup Paper Size or Paper Type Paper tab Size Edit... and set Custom Paper Size Settings Using the output support Loading originals On the scanner glassPreparing originals Media and tray Document input tray Document feeder Adjust the document feeder width guides to the paper size Printing Basic printing Canceling a print job Click Properties or Preferences Opening printing preferences Using help Using a favorite setting Eco printing Setting Eco mode on the control panel Eco options Setting eco mode on the driver Basic copying Changing the settings for each copyDarkness Basic copy Reduced or enlarged copy Original ID card copying Depending on the model, the operating procedure may differ Press Start Press ID Copy on the control panelPlace Front Side and Press Start appears on the display Basic Scanning Basic scanning Sending a fax Basic faxingPreparing to fax Sending a fax to multiple destinations Sending a fax manually Receiving a fax Adjusting the document settings Resolution Plugging in a USB memory device Using USB memory deviceAbout USB memory Scanning to a USB memory device Scanning To print a document from a USB memory device Customizing Scan to USBPrinting from a USB memory device Tiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Formatting a USB memory device Deleting an image fileManaging USB memory Select File Manage Delete and press OK Select Check Space Viewing the USB memory status Maintenance Ordering supplies and accessories Type Average yield a Part name Available supplies Available maintenance parts Toner cartridge usage Storing the toner cartridgeHandling instructions Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Select the option you want Press OK to save the selection Setting the toner low alert Cleaning the outside Cleaning the machine Cleaning the inside Cleaning the machine Cleaning the scan unit Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Clearing original document jams Original paper jam in exit area of scanner Tray Clearing paper jams Clearing paper jams Inside the machine Exit area Color of the LED indicates the machines current status Understanding the status LED Understanding the status LED Paper Jam-related messages Understanding display messages Toner-related messages Understanding display messages Misc. messages Tray-related messagesNetwork-related messages Install color toner Message Meaning Suggested solutions CalibratingError error number Install TR Transfer Belt Error Message Meaning Suggested solutions Prepare newMessage Meaning Suggested solutions Replace/Install Install Appendix General specifications Specifications Power save mode c Items Description Power consumption Average operating modePower off mode d Wireless e Module Print media specifications Pre-printed Colored Refer to the PlainPaper section Recycled Labels b Letter, Legal, Oficio B5, Executive, A5 Letter, Legal, Oficio System requirements Microsoft Windows Windows Server 2008 R2 Windows Vista Linux Mac Items Requirements Free HDD space GB 2 GB Wireless security Items Specifications Network interfaceNetwork environment Network operating system Regulatory information Laser safety statement Recycling Ozone safety Power saverMercury Safety Applicable in countries with separate collection systems 2000m FCC information to the user United States of America onlyRadio frequency emissions Call, 877 278 United States of America Canadian radio interference regulationsFederal Communications Commission FCC Germany only FCC Statement for Wireless LAN useTurkey only Thai only Russia only Canada only Fax Branding Ringer Equivalence Number Contact the people from you purchased the machine You should also know thatReplacing the Fitted Plug for UK Only Approvals and Certifications Important warningDeclaration of conformity European countries Green and Yellow Earth EEA/EFTA countries No limitations at this time EC CertificationEU countries Israel only Regulatory compliance statements Wireless guidance Regulatory information China only REV.1.01 Copyright Advanced Advanced 265 Software Installation After the installation is finished, click Close Installation for MacClick Continue List Or Print & Fax Reinstallation for Mac Installing the Unified Linux Driver Installation for Linux Reinstallation for Linux Using a Network- Connected Machine SetIP wired network setup SyncThru Web Admin ServiceSyncThru Web Service IPv4 configuration using SetIP Windows Wired network setupPrinting a network configuration report Setting IP address Network manager before proceeding IPv4 configuration using SetIP Mac Preferences or Administrator IPv4 configuration using SetIP LinuxConnection Type and click Set IP Address button Open /opt/Samsung/mfp/share/utils Command- line Definition Description Installing driver over the networkSilent installation Mode Installing driver over the network Printers and Faxes folder MacOpens Printers and Faxes Linux Install the Linux driver and add network printerConnection Type and click Continue Click IP and select HP Jetdirect Socket in Protocol Add a network printer DHCPv6 address configuration IPv6 configurationActivating IPv6 From the control panel From the SyncThru Web Service IPv6 address configurationID admin Password sec00000 Settings Address must be enclosed in brackets Wireless network name and network password Wireless network setupUnderstanding your network type Getting started With Access Point Introducing wireless set up methodsFrom the machine’s control Panel See Setting up Wi-Fi Direct on Choosing your type Using the WPS buttonItems to prepare Machines with a display screen Wireless OK WPS Setting Machines without a display screen Disconnecting from a network Re-connecting to a networkCanceling the connection process Using the menu button Press Network Wireless Wlan Settings Access point via USB cableSetup using Windows Screen. Then, click Next Operation Mode Select Infrastructure Access point without a USB cable recommended Creating the infrastructure network Wireless network setup Creating the ad hoc network in Windows Ad hoc via USB cable Operation Mode Select ad hoc Cable between the computer and machine. Click Next Setup using MacFor the Dhcp method For the Static method Type and click Continue Powered onMake sure that the machine is connected to your computer WEP Key Index NextIf the screen does not appear, go to step Access point without a USB cable recommended Type and click Continue Connection and click Next Creating the ad hoc network in Mac Type and click Continue For the Dhcp method Using a network cable Printing a network configuration reportMachine when configuring the wireless network Quit Configuring the machine’s wireless network IP setting using SetIP Program WindowsUsing SyncThru Web Service Click Wireless Wizard Turning the Wi-Fi network on/off Setting the Wi-Fi Direct for mobile printing Setting up Wi-Fi DirectClick Wireless Custom You can also turn the Wi-Fi network on/off Enable or disable Wi-Fi Direct and set other options Setting up the mobile deviceSelect Network Wireless Wi-Fi Direct from the control panel Enable Wi-Fi Direct Troubleshooting Problems during setup or driver installation For Windows 7/8, select Control Panel Devices and Printers How to compareClick Configure Port... button Other problems Wireless network setup Supported Mobile OS Samsung Mobile PrintSupported devices Android OS 2.1 or higher IOS 4.0 or higher Direct on Using the NFC featureRequirements Printer starts printing If neccessary, change the scan option by pressing Select scan modeScanning Using the NFC feature You can enable the IPP protocol or mDNS protocol Setting up AirPrintAirPrint Printing via AirPrint AirPrint Registering your Google account to the printer Google Cloud PrintClick Register Confirmation pop-up window appears Click Finish printer registration Printing with Google Cloud PrintClick Manage your printers Tap Click here to Print Click the Print button Select Print with Google Cloud Print Useful Setting Menus Before you begin reading a chapter Document Type Print Copy Copy featureLayout 2-up or Layout 4-up Description Original Size Layout ID Copy Copy Setup Change Default Reduce/Enlarge Change Default Copy Collation Fax Fax Feature To change the menu options Sending setupDial Mode Another setup Receiving setupDrpd Mode To change the menu options Press Fax Sets the machine to print a report with detailed Scan Scan featureScan setup Resets the USB scan setting to the printer’s out-of-box Machine setup System setup Pressing any button Sound / Volume Paper setup Address Book Report Maintenance Allows you to adjust the color setting such as contrast Press Menu Network on the control panel Network setupOption Description TCP/IP IPv4 Mdns You have to enable this option to use Mdns Special Features Altitude adjustment Entering alphanumeric characters Entering various charactersKeypad letters and numbers Key Assigned numbers, letters, or characters Using speed dial numbers Setting up the fax address bookRegistering a speed dial number Editing speed dial numbers Editing group dial numbers Press Cancel or Stop/Clear to return to ready modeRegistering a group dial number Searching address book for an entry Printing address book Changing the default print settings Printing featuresSetting your machine as a default machine Select Control Panel Devices and Printers Printing to a file PRN Using advanced print featuresCheck the Print to file box in the Print window For example, c\Temp\file name Understanding special printer features Poster Printing Booklet Printing Description Paper Options Double-sidedPrinting Manual Printing features Creating a new Overlay Printing Preferences window, click the Advanced tab Using a page overlayList box Printing a document Changing printer settingsPrinting multiple pages on one sheet Mac printing Linux printing Printing on both sides of the paper Using help Open the Unified Driver Configurator Configuring Printer PropertiesPrinting from applications Printing files Printing features Basic scanning method Scan featuresSetting the scan settings in the computer Select the option you want and press OK Scanning begins Select Scan to PC Settings menuScanning from network connected machine Scanning using the WSD feature Installing a WSD Printer DriverScanning to WSD Select Scan Scan to WSD on the control panel Scanning from image editing program Scanning using the WIA driver Select to Save to Location, Send to E-mail, or Send to SNS Scanning with Samsung Easy Document CreatorFrom the Start menu select Programs or All Programs Mac scanning Scanning from USB connected machineStart Applications and click Image Capture Click Devices Browse Devices on Menu bar Select the scanner on the list Linux scanningClick Properties From the Scanner Properties window, click Preview Pane Editing an image with Image ManagerPreview Pane Automatic redialing Fax featuresRedialing the fax number Confirming a transmission Menu Fax Setup Delaying a fax transmissionSending a fax in the computer Select Samsung Network PC Fax from the Print window Enter the job name and the time Canceling a reserved fax jobAdding documents to a reserved fax 2930 Panel Forwarding a received faxReceiving a fax in the computer Changing the receive modes Receiving manually in Tel modePress OK Press Cancel or Stop/Clear to return to ready mode Receiving faxes with an extension telephone Receiving in Answering Machine/Fax modeReceiving faxes using Drpd mode Press OK when Drpd appears and start over from step Receiving in secure receiving modeMenu Fax Feature Secure Receive on the control panel Printing received faxes Printing sent fax report automatically Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print From the Favorites tab, select Eco Printing Preview How to useEasy Eco Driver Logging into SyncThru Web Service Using SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overview Maintenance tab Settings tabSetting the system administrator’s information Information tab Security tab Your machine’s embedded website opens To open the program Using Samsung Easy Printer ManagerUnderstanding Samsung Easy Printer Manager Troubleshooting Guide when an error occurs Advanced settings user interface overviewTroubleshooting button This button opens Fax to PC Settings Device SettingsScan to PC Settings Alert Settings Windows only Using Samsung Easy Document Creator Machine status Samsung Printer Status overviewIcon Mean Description Toner Level Order Supplies Using Samsung Printer StatusUser’s Guide Close Icon will automatically be created on your desktop Using the Linux Unified Driver ConfiguratorOpening Unified Driver Configurator Printers tab Printers configurationSwitches to Printers configuration Printer control buttons are, as follows Classes tab Switches to Ports configuration Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Print Printing problems Paper source Machine selects printPrint job is extremely Slow Half the page is blank Pages print, but they are Condition Possible cause Suggested solutionsBlank Photos is not good Printing problems Paper Printing quality problemsCondition Suggested solutions Light or faded print Toner specks ConditionDropouts White Spots Toner smear Condition Suggested solutions Vertical linesBlack or color background Characters or pictures Background scatter Curl or wave Solid color or black pages Condition Suggested solutions Wrinkles or creasesBack of printouts are dirty Horizontal stripes Condition Suggested solutions Loose tonerCharacter voids Condition Suggested solutions Curl Copying problems Condition Suggested solutions Scanner does not work Scanning problemsUnit scans very slowly Message appears on your Faxing problems You sent Machine dials a number Common Windows problems Operating system problems Common Mac problems Common Linux problems Error message appears when Condition Suggested solutions Cannot scan via Gimp FrontEnd Cannot open port device file Common PostScript problems Quick Guide for Windows 8 User Start Screen Desktop Screen Understanding the screen Space System requirementsOperating Requirement recommended Free HDD From the Desktop Screen From the Start Screen Click the window and select Run Setup.exe Address on Installing the driver over the network Installing the driver over the network Driver is automatically installed from the Windows Update Installing the driver over the wireless network Installing the driver over the wireless network Click Programs and Features Uninstalling the driver Printer Information Using Samsung Printer ExperienceUnderstanding the Samsung Printer Experience Select Add Printer Adding a printerAdding/Deleting Printers Deleting a printer Cancelling a print jobBasic printing Printing from Windows Eco settings Opening more settingsClick More settings Basic Layout settings Paper settingsJob Accounting This option allows you to print with the given permission Select the content you want to print from other application Password to print using it Can be stored on your computerScanning from Windows From the Charms, select Share Samsung Printer Experience Using Samsung Printer Experience Find Samsung Printers Accessing management tools Search for Devices and Printers Installing accessoriesSelect Device Settings Devices and Printers Troubleshooting Cote D’ Ivoire Country/Region Customer Care Center WebSite Cyprus Hong Kong Nicaragua Russia 802.11 Access pointAppleTalk 802.11b/g/n Coverage DefaultCollation Control Panel Duty Cycle DuplexDot Matrix Printer Emulation EtherTalkEthernet Fuser Unit Grayscale GatewayHalftone Mass storage device HDD IPM ITU-T No chart Modem MAC address Originals NetWare Printer Driver PostScriptPrint Media PRN file Toner Cartridge Subnet Mask Watermark UNC Path WPA-PSK Index Faxing Up printing Scanning with Samsung Scan Assitant Reports WPS the machine does not have a display WPS