Power and cable connecting problems | Samsung SL-C460FW guide

Power and cable connecting problems

Condition		Suggested solutions

The machine is not receiving power,	•	Connect the machine to the electricity supply first. If the machine has a		(Power/Wakeup) button on the control,
The machine is not receiving power,
or the connection cable between the
or the connection cable between the		press it.
computer and the machine is not	• Disconnect the machine’s cable and reconnect it.
connected properly.	• Disconnect the machine’s cable and reconnect it.
connected properly.

6. Troubleshooting 274

Image 274

Samsung SLC460FWXAA, SL-C460FW/XAA manual Power and cable connecting problems

Contents

User’s Guide Basic Appendix Introduction Key benefits Environmentally friendly Wide range of functionality and application support Included, Blank Not available Features by modelsOperating System C46xW C46xFW Windows Mac Linux Software Features by models Variety feature Features by models Useful to know Machine does not print Conventions About this user’s guideGeneral icons Chapter Important safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Accessories Machine overview C46xW Front view C46xFW Rear view Display screen Control panel overviewScan to Arrows Stop/Clear PowerMenu Wakeup C46xFW ID Copy Book Redial Clear PowerAddress Pause Turning on the machine Turn the switch on if the machine has a power switchConnect the machine to the electricity supply first Accessories Run Installing the driver locallyInstalling driver over the network on Windows Reinstalling the driver Menu Overview and Basic Setup Accessing the menu Menu overview Menu overview Menu overview Web Menu overview Wi-Fi Direct TCP/IP IPv4 WirelessWi-Fi ON/OFF Network Select the option you want, then press OK Machine’s basic settingsPress System Setup Machine Setup Panel Machine’s basic settings Media and tray To change the size, you need to adjust the paper guidesTray overview Loading paper in the tray Media and tray Manager select Switch to advanced mode Device Settings Printing on special media Types Traya Plain Thick Thin Bond Color CardStock Labels Labels Card stock/ Custom-sized paper Press System Setup Paper Setup Paper Size or Paper Type Setting the paper size and typePreprinted paper Using the output support Paper tab Size Edit... and set Custom Paper Size Settings Preparing originals On the scanner glassLoading originals Media and tray Document feeder Document input tray Adjust the document feeder width guides to the paper size Basic printing Printing Canceling a print job Opening printing preferences Click Properties or Preferences Using a favorite setting Using help Setting Eco mode on the control panel Eco printing Setting eco mode on the driver Eco options Darkness Changing the settings for each copyBasic copying Basic copy Original Reduced or enlarged copy Depending on the model, the operating procedure may differ ID card copying Place Front Side and Press Start appears on the display Press ID Copy on the control panelPress Start Basic scanning Basic Scanning Preparing to fax Basic faxingSending a fax Sending a fax manually Sending a fax to multiple destinations Adjusting the document settings Receiving a fax Resolution About USB memory Using USB memory devicePlugging in a USB memory device Scanning Scanning to a USB memory device Printing from a USB memory device Customizing Scan to USBTo print a document from a USB memory device Tiff Tiff 6.0 Baseline Jpeg Jpeg Baseline Managing USB memory Deleting an image fileFormatting a USB memory device Select File Manage Delete and press OK Viewing the USB memory status Select Check Space Maintenance Ordering supplies and accessories Available supplies Type Average yield a Part name Available maintenance parts Handling instructions Storing the toner cartridgeToner cartridge usage Estimated cartridge life Redistributing toner Redistributing toner Replacing the toner cartridge Replacing the toner cartridge Replacing the waste toner container Replacing the waste toner container Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Setting the toner low alert Select the option you want Press OK to save the selection Cleaning the machine Cleaning the outside Cleaning the inside Cleaning the machine Cleaning the scan unit Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Clearing original document jams Original paper jam in exit area of scanner Clearing paper jams Tray Clearing paper jams Inside the machine Exit area Understanding the status LED Color of the LED indicates the machines current status Understanding the status LED Understanding display messages Paper Jam-related messages Toner-related messages Understanding display messages Network-related messages Tray-related messagesMisc. messages Error error number Message Meaning Suggested solutions CalibratingInstall color toner Install TR Message Meaning Suggested solutions Replace/Install Message Meaning Suggested solutions Prepare newTransfer Belt Error Install Appendix Specifications General specifications Power off mode d Items Description Power consumption Average operating modePower save mode c Wireless e Module Print media specifications Paper section Recycled Labels b Letter, Legal, Oficio Colored Refer to the PlainPre-printed B5, Executive, A5 Letter, Legal, Oficio Microsoft Windows System requirements Windows Vista Windows Server 2008 R2 Mac Linux Items Requirements Free HDD space GB 2 GB Network environment Items Specifications Network interfaceWireless security Network operating system Laser safety statement Regulatory information Mercury Safety Ozone safety Power saverRecycling 2000m Applicable in countries with separate collection systems Radio frequency emissions United States of America onlyFCC information to the user Call, 877 278 Federal Communications Commission FCC Canadian radio interference regulationsUnited States of America Turkey only FCC Statement for Wireless LAN useGermany only Thai only Russia only Canada only Fax Branding Ringer Equivalence Number Replacing the Fitted Plug for UK Only You should also know thatContact the people from you purchased the machine Declaration of conformity European countries Important warningApprovals and Certifications Green and Yellow Earth EU countries EC CertificationEEA/EFTA countries No limitations at this time Wireless guidance Israel only Regulatory compliance statements Regulatory information China only Copyright REV.1.01 Advanced Advanced 265 Software Installation Click Continue Installation for MacAfter the installation is finished, click Close List Reinstallation for Mac Or Print & Fax Installation for Linux Installing the Unified Linux Driver Reinstallation for Linux Using a Network- Connected Machine SyncThru Web Service SyncThru Web Admin ServiceSetIP wired network setup Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP address IPv4 configuration using SetIP Mac Network manager before proceeding Connection Type and click Set IP Address button IPv4 configuration using SetIP LinuxPreferences or Administrator Open /opt/Samsung/mfp/share/utils Silent installation Mode Installing driver over the networkCommand- line Definition Description Installing driver over the network Opens Printers and Faxes MacPrinters and Faxes folder Connection Type and click Continue Install the Linux driver and add network printerLinux Click IP and select HP Jetdirect Socket in Protocol Add a network printer Activating IPv6 IPv6 configurationDHCPv6 address configuration From the control panel ID admin Password sec00000 IPv6 address configurationFrom the SyncThru Web Service Settings Address must be enclosed in brackets Understanding your network type Wireless network setupWireless network name and network password Getting started From the machine’s control Introducing wireless set up methodsWith Access Point Panel See Setting up Wi-Fi Direct on Items to prepare Using the WPS buttonChoosing your type Wireless OK WPS Setting Machines with a display screen Machines without a display screen Canceling the connection process Re-connecting to a networkDisconnecting from a network Using the menu button Setup using Windows Access point via USB cablePress Network Wireless Wlan Settings Screen. Then, click Next Operation Mode Select Infrastructure Access point without a USB cable recommended Creating the infrastructure network Wireless network setup Ad hoc via USB cable Creating the ad hoc network in Windows Operation Mode Select ad hoc For the Dhcp method Setup using MacCable between the computer and machine. Click Next For the Static method Make sure that the machine is connected to your computer Powered onType and click Continue If the screen does not appear, go to step NextWEP Key Index Access point without a USB cable recommended Type and click Continue Connection and click Next Creating the ad hoc network in Mac Type and click Continue For the Dhcp method Machine when configuring the wireless network Printing a network configuration reportUsing a network cable Quit Using SyncThru Web Service IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Click Wireless Wizard Turning the Wi-Fi network on/off Click Wireless Custom Setting up Wi-Fi DirectSetting the Wi-Fi Direct for mobile printing You can also turn the Wi-Fi network on/off Select Network Wireless Wi-Fi Direct from the control panel Setting up the mobile deviceEnable or disable Wi-Fi Direct and set other options Enable Wi-Fi Direct Problems during setup or driver installation Troubleshooting Click Configure Port... button How to compareFor Windows 7/8, select Control Panel Devices and Printers Other problems Wireless network setup Supported devices Samsung Mobile PrintSupported Mobile OS Android OS 2.1 or higher IOS 4.0 or higher Requirements Using the NFC featureDirect on Printer starts printing Scanning Select scan modeIf neccessary, change the scan option by pressing Using the NFC feature AirPrint Setting up AirPrintYou can enable the IPP protocol or mDNS protocol Printing via AirPrint AirPrint Click Register Google Cloud PrintRegistering your Google account to the printer Confirmation pop-up window appears Click Manage your printers Printing with Google Cloud PrintClick Finish printer registration Tap Click here to Print Select Print with Google Cloud Print Click the Print button Useful Setting Menus Before you begin reading a chapter Print Document Type Layout 2-up or Layout 4-up Description Original Size Copy featureCopy Layout ID Copy Copy Setup Change Default Copy Collation Change Default Reduce/Enlarge Fax Feature Fax Dial Mode Sending setupTo change the menu options Drpd Mode Receiving setupAnother setup To change the menu options Press Fax Sets the machine to print a report with detailed Scan setup Scan featureScan Resets the USB scan setting to the printer’s out-of-box System setup Machine setup Pressing any button Sound / Volume Paper setup Report Address Book Maintenance Allows you to adjust the color setting such as contrast Option Description Network setupPress Menu Network on the control panel TCP/IP IPv4 Mdns You have to enable this option to use Mdns Special Features Altitude adjustment Keypad letters and numbers Entering various charactersEntering alphanumeric characters Key Assigned numbers, letters, or characters Registering a speed dial number Setting up the fax address bookUsing speed dial numbers Editing speed dial numbers Registering a group dial number Press Cancel or Stop/Clear to return to ready modeEditing group dial numbers Searching address book for an entry Printing address book Setting your machine as a default machine Printing featuresChanging the default print settings Select Control Panel Devices and Printers Check the Print to file box in the Print window Using advanced print featuresPrinting to a file PRN For example, c\Temp\file name Understanding special printer features Poster Printing Booklet Printing Description Printing Manual Double-sidedPaper Options Printing features Overlay Creating a new List box Using a page overlayPrinting Preferences window, click the Advanced tab Printing multiple pages on one sheet Changing printer settingsPrinting a document Mac printing Printing on both sides of the paper Using help Linux printing Printing from applications Configuring Printer PropertiesOpen the Unified Driver Configurator Printing files Printing features Setting the scan settings in the computer Scan featuresBasic scanning method Scanning from network connected machine Select Scan to PC Settings menuSelect the option you want and press OK Scanning begins Scanning to WSD Installing a WSD Printer DriverScanning using the WSD feature Select Scan Scan to WSD on the control panel Scanning using the WIA driver Scanning from image editing program From the Start menu select Programs or All Programs Scanning with Samsung Easy Document CreatorSelect to Save to Location, Send to E-mail, or Send to SNS Start Applications and click Image Capture Scanning from USB connected machineMac scanning Click Devices Browse Devices on Menu bar Click Properties Linux scanningSelect the scanner on the list From the Scanner Properties window, click Preview Preview Pane Editing an image with Image ManagerPane Redialing the fax number Fax featuresAutomatic redialing Confirming a transmission Sending a fax in the computer Delaying a fax transmissionMenu Fax Setup Select Samsung Network PC Fax from the Print window Adding documents to a reserved fax Canceling a reserved fax jobEnter the job name and the time 2930 Receiving a fax in the computer Forwarding a received faxPanel Press OK Press Cancel or Stop/Clear to return to ready mode Receiving manually in Tel modeChanging the receive modes Receiving faxes using Drpd mode Receiving in Answering Machine/Fax modeReceiving faxes with an extension telephone Menu Fax Feature Secure Receive on the control panel Receiving in secure receiving modePress OK when Drpd appears and start over from step Printing received faxes Printing sent fax report automatically Useful Management Tools Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print Easy Eco Driver How to useFrom the Favorites tab, select Eco Printing Preview Accessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overview Setting the system administrator’s information Settings tabMaintenance tab Information tab Security tab Your machine’s embedded website opens Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerTo open the program Troubleshooting button This button opens Advanced settings user interface overviewTroubleshooting Guide when an error occurs Scan to PC Settings Device SettingsFax to PC Settings Alert Settings Windows only Using Samsung Easy Document Creator Icon Mean Description Samsung Printer Status overviewMachine status Toner Level User’s Guide Using Samsung Printer StatusOrder Supplies Close Opening Unified Driver Configurator Using the Linux Unified Driver ConfiguratorIcon will automatically be created on your desktop Switches to Printers configuration Printers configurationPrinters tab Classes tab Printer control buttons are, as follows Ports configuration Switches to Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print Print job is extremely Machine selects printPaper source Slow Half the page is blank Blank Condition Possible cause Suggested solutionsPages print, but they are Photos is not good Printing problems Condition Suggested solutions Light or faded print Printing quality problemsPaper Dropouts ConditionToner specks White Spots Black or color background Condition Suggested solutions Vertical linesToner smear Background scatter Characters or pictures Curl or wave Back of printouts are dirty Condition Suggested solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested solutions Loose tonerHorizontal stripes Condition Suggested solutions Curl Copying problems Unit scans very slowly Scanning problemsCondition Suggested solutions Scanner does not work Message appears on your Faxing problems You sent Machine dials a number Operating system problems Common Windows problems Common Mac problems Common Linux problems End Condition Suggested solutions Cannot scan via Gimp FrontError message appears when Cannot open port device file Common PostScript problems Quick Guide for Windows 8 User Understanding the screen Start Screen Desktop Screen Operating Requirement recommended Free HDD System requirementsSpace From the Start Screen From the Desktop Screen Click the window and select Run Setup.exe Installing the driver over the network Address on Installing the driver over the network Installing the driver over the wireless network Driver is automatically installed from the Windows Update Installing the driver over the wireless network Uninstalling the driver Click Programs and Features Understanding the Samsung Printer Experience Using Samsung Printer ExperiencePrinter Information Adding/Deleting Printers Adding a printerSelect Add Printer Basic printing Cancelling a print jobDeleting a printer Printing from Windows Click More settings Basic Opening more settingsEco settings Job Accounting Paper settingsLayout settings This option allows you to print with the given permission Scanning from Windows Password to print using it Can be stored on your computerSelect the content you want to print from other application From the Charms, select Share Samsung Printer Experience Using Samsung Printer Experience Accessing management tools Find Samsung Printers Select Device Settings Installing accessoriesSearch for Devices and Printers Troubleshooting Devices and Printers Country/Region Customer Care Center WebSite Cote D’ Ivoire Cyprus Hong Kong Nicaragua Russia AppleTalk Access point802.11 802.11b/g/n Collation DefaultCoverage Control Panel Dot Matrix Printer DuplexDuty Cycle Ethernet EtherTalkEmulation Fuser Unit Halftone GatewayGrayscale Mass storage device HDD ITU-T No chart IPM MAC address Modem NetWare Originals Print Media PostScriptPrinter Driver PRN file Subnet Mask Toner Cartridge UNC Path Watermark WPA-PSK Index Faxing Up printing Reports Scanning with Samsung Scan Assitant WPS WPS the machine does not have a display