LG Electronics 22LQ630H, 32LQ630H, 42CQ610H Commercial Mode Check / FTG Operation Troubleshooting

Page 70

Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

Commercial Mode Check

Use this flowchart to determine whether the TV is currently in Commercial Mode.

Press POWER on

Installer Remote.

TV turned

No

ON?

 

Yes

 

Leave the TV set ON,

and press MENU on the

Installer Remote.

Function

No

Menu

 

on display?

 

Yes

 

TV is in

Commercial Mode.

TV

connected No to AC

Power?

Yes

Bad

TV

Press MENU repeatedly

as if to access the

Installer Menu.

Plug into AC

Power outlet.

On-screen

menu display No no longer

toggles?

Yes

TV is in

Commercial Mode.

TV is not in Commercial

Mode. Call Technical Support for assistance.

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured in the FTG Mode of operation.

Symptom

Possible Cause(s)

Solution(s)

 

 

 

Communication Error

Cable(s) not connected.

Check and connect communication cables.

(“Communications

 

 

TV not powered.

Check/connect the TV power cord.

Timeout”)

 

 

TV not turned ON.

TV needs to be turned ON (default setting of Installer Menu

 

 

 

item 118 POWER SAVINGS).

 

 

 

 

Wrong COM

In the FTG Device Configuration Application, select the

 

(communication) port.

correct COM port for the cable being used.

 

 

 

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Contents 206-4207 Rev C Copyright 2012, LG Electronics U.S.A., IncFor Customer Support/Service, please call­ Grounding Power CordOverloading Disconnect DeviceAntenna Grounding According to NEC, ANSI/NFPA CleaningOutdoor Antenna Grounding Transporting ProductTable of Contents Setup Checklist Commercial Mode OverviewPass-through Mode Installer Menu External MPI ControlRemote Management in FTG Mode FTG ModeInstalling Batteries in Installer Remote ProCentric Setup ProCentric TV Interactive Menu FeaturesProCentric Operation Installer Remote Control Typical Key Functions Express Script Installer Menu Wizard Select the tuning bandSelect the Aux inputs Select the speaker configurationSelect the pillow speaker code Run the Auto Search Auto Tuning Edit the Channel MapCompletion IconBefore You Begin Custom Master TV SetupClonable TV Setup Menu Features Cloning MethodsSet Installer Menu items Custom Master TV Setup ProcedureSet up TV features Optional Run Auto Tuning ChannelSet up channel banks Verify the TV setupRecommended Lock the channel lineup Using the Installer Menu Installer MenuAccessing the Installer Menu Exiting the Installer Menu and Activating UpdatesInstaller Menu Items 000 through Strt ChannelInstaller Menu Items 071 through CH not AvbleInstaller Sequence Detailed Descriptions of Installer Menu ItemsMute Disable Hospital Mode Sleep TimerFeature Level Caption LockAUX Status Poll RateTiming Pulse Quick ShutoffBack Lighting Atsc Tune ModeProcentric Atsc BandPower Savings Data ChannelChannel Icons / Custom Text Labels 2-5-4 + Menu Mode To perform channel editing/labelingAccessing the Channel Preview/Banks Setup Menu Channel Banks SetupChannel Banks Overview Channel Status Options Inactive TV SetupChannel Status Options for Channel Banks Adding / Deleting / Blanking ChannelsExample Channel Banks After Auto Tuning Channel Banks WorksheetsChannel Banks Worksheet Cloning Overview Before you begin cloningLearn Setup from Master TV USB Cloning ProceduresUSB Cloning Notes Teach Master TV Setup to Target TV Learn From TV TLL Teach To TV TLL Clone Programmer Cloning Procedures TLL-1100A Cloning NotesOptional Set the Clock LT2002 Cloning Notes LT2002 Clone ProgrammerTo Execute ITEM, Press ON/OFF, POWER, or Enter FTG Mode via CPU FTG Mode of Operation OverviewFTG Mode via CPU or EBL FTG Mode via EBLTV Setup Menus Determining the TV Operating ModeFunction Menu FTG Mode via CPU From previous Teaching FTG Configuration to a TV Learning an FTG Configuration File from a TV Optional Manual Configuration / TV Setup Run Auto Tuning Channel SearchJack Panel FTG Mode via EBL Local Configuration22LQ630H 26/32LQ630HFTG File Manager Main Screen FTG Configuration ListFTG File Manager Utilities Overview CLEAR/SAVEFTG Channel Map Configuration Utility Print MAPFTG Channel Map Editor Update DeleteADD Exit FTG Installer Menu Configuration Utility Configuration SettingsChecking the Software Versions Upgrading TV/PTC SoftwareSplash Screen Image File Guidelines Downloading a Splash Screen ImageReference Power Consumption Settings StaticReference TV Aux Input Configuration Enable001 Default Off Reference b-LAN Setup & OverviewTV Standby State TV Power On State PowerHospital Mode State Disabled Enabled Hospital FeaturesFTG/PPV Mode Reference LQ630H/CQ610H Hospital OperationsSpeaker Selection Additional FTG Mode via CPU Options Reference Resetting Factory Defaults on the TVsInstaller Menu Item 117 Fact Default Additional FTG Mode via EBL OptionsReference TV Zone Restrictions Reference 22LQ630H Rear and Side Jack Panels USBReference 26/32LQ630H Rear and Side Jack Panels Game Control MPIReference 42CQ610H Rear and Side Jack Panels AUDIO/VIDEOConnect a Pillow Speaker to the LCD TV Reference Pillow Speaker SetupControlling the TV with Mechanical Switches Pillow Speaker InterfaceUSB Media Typical ProCentric Pillow SpeakerWall Mounts Reference Vesa Standard TV MountsPedestal Mounts and Stands Troubleshooting Troubleshooting Flow Chart Controller Quick CheckFTG Operation Troubleshooting Commercial Mode Check / FTG Operation TroubleshootingSymptom Possible Causes Solutions Reset Clone Programmer After Static Shock Clone Programmer TroubleshootingClone Programmer Symptom Possible Causes Possible Solutions Symptom Possible Cause Possible Solution Channel Banks Setup TroubleshootingChannel Preview/Banks Setup Menu Reference Glossary of Terms Document Revision History Document Revision History / NotesDate Description 206-4207
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32LQ630H, 42CQ610H, 26LQ630H, 22LQ630H specifications

LG Electronics has long been a leader in the field of innovative display technology, and their latest lineup of smart TVs, including the 26LQ630H, 42CQ610H, 22LQ630H, and 32LQ630H, demonstrates this commitment to excellence. Each model in this series comes equipped with cutting-edge features and technologies aimed at enhancing the viewing experience, making them perfect additions to any household.

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