DTS manual DTS-6 /-6D Unit Troubleshooting, Drive Problems, Ejecting Discs, No Pulse in or OUT

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DTS-6 /-6D UNIT TROUBLESHOOTING

When making any repairs to the DTS player, be sure to update the TCR firmware (U14 on the D422 board).

1.DRIVE PROBLEMS

Noisy operation

The drive motors on in-service older DTS-6D players are at the end of their useful life. Replace the drive.

Flashing LED

Rapid flashing is normal while playing the digital sound track (off the disc). Slow flashing at a rate of one second indicates the need for service. This may be able to be cleaned with a CD-ROMcleaning disc or blown out with (low pressure) air.

A solid drive LED usually indicates drive failure, SCSI or media (disc) problems. Try a new disc. If this does not fix the problem, replace the drive.

On 12X, 16X, or 32X drives, a solid looking LED is normal due to the reduced spin rate (4X).

No drive access

Check the SCSI cable to be sure it is seated all the way. Also, if the drives were just replaced, verify address settings. Terminate only one drive, last one in the chain, Drive 3 for DTS-6D players.

2.EJECTING DISCS

Disc ejecting is a hard drive failure and the drive should be replaced.

4.POWER SUPPLY PROBLEMS Verify all voltages as follows:

Line AC input is 120 / 220 VAC. Verify player’s voltage select switch correctly set.

Check voltage inputs to mother board:

Black = ground

Blue = -12.0 to -13.0 vdc

Red wires = +5.0 to +5.6 vdc

White = -5.0 to -5.6 vdc

Yellow

=

+12.0 to +13.0 vdc

 

Orange

=

+5.0 to +5.6 vdc (this is the power good line. If less or 0, will result in no video)

If the voltages are not in spec, remove from drives and motherboard, retest. Replace if failure.

If power supply runs for a short time and the shuts off, check fan for proper operation.

5.NO PULSE IN OR OUT

The pulses come from BS22 (DTS6) or AUTOMATION (DTS6D) connector. If not working, replace the D420 (DTS6) or D536 (DTS6D) board.

6.SYNC PROBLEMS

Verify the timecode delay switches are not dirty (intermittent).

To clean, use a flat blade screwdriver to rotate the switch mechanism all the way around. Retest.

If cleaning the switch doesn’t help, replace the switch.

Check for current of TCR firmware (U14 on D422 board).

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Contents Digital Theater SYSTEMS, INC DTS-6 /-6D System Testing TroubleshootingTable of Contents SPL Test ProcedureTools Required DTS Subwoofer in the Surrounds? DTS System TestLeft Type Left & Right Surround Non-sync Center Mono Offset DTS 70mm Fail-safe TestDTS Trailer Discs DTS Test DiscsDTS Empirical Test Disc Power handling testDTS System Troubleshooting System Troubleshooting Channels don’t sound balanced Hear thumping noise when DTS print playing in opticalHave no DTS discs Sound not in sync with pictureChannels are mixed Sound wows. Explosion sounds are heardNoise, distortion, and other sound anomalies Apparent in optical as well? Not a DTS player problemNo DTS sound, but optical sound is OK Channel output too low/high and won’t adjustWhen the DTS defaults, no sound Subwoofer in the surrounds Volume too loud / softDTS-6 DTS-6DTimecode PlayerDTS Drive Problems DTS-6 /-6D Unit TroubleshootingSync Problems Ejecting DiscsAudio Problems Missing channels WON’T Boot / LoadTeac / Acqutek & Adaptec Scsi and the Aqrmr chip Replacing CD-ROM DrivesToshiba / Future Domain Scsi and the ROM-DOSchip Replacing CD-ROM Drives 16X Teac Page Page Page Page Film Instability/Speed Blinking Timecode Reader LEDBad/Poor Timecode Film Instability Electrical noise/grounding problemsDTS equipment problem Page Setup Equipment DTS-6 2-drives 35mm / 70mm System Parts List2503-0014-00 DTS-6D 3-drives 35mm / 70mm System Parts ListReplacement Parts List HOW to Contact DTS