Brother MFC 9600 - page 190

TROUBLESHOOTING AND ROUTINE MAINTENANCE

22 - 16

Place documents (manual and printed material) and the drum unit and

toner cartridge assembly into the original carton as shown below:

Close the carton and tape it shut.

Contents

Main 1996 2000 Brother Industries, Ltd. If You Need to Call Customer Service provided that sales receipt Year 2000 Compliant Brother Numbers Brother fax-back system Frequently Asked Questions (FAQs) http://www.brother.com Brother Bulletin Board Ordering Accessories and Supplies Notice Disclaimer of Warranties (For USA and Canada) DisclaimerUser Installation of Memory Board(s) BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) final expression and the exclusive and only statement B ROTHER I NTERNATIONAL C BRIDGEWATER, NEW JERSEY 08807-0911 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Dollard-Des-Ormeaux, QC H9B 3H6 1 2 Table of Contents 2 Page Page Page Page Page Page Page Page Page Introduction Using This Manual Finding Information Test Sheet Procedures (For USA Only) MFC 9600 Control Panel Overview 1 2 3 4 11 13 About Fax Machines Fax Tones and Handshake ECM (Error Correction Mode) Assembly and Connections Packing List Make sure you have the following items: Choosing a Location NO ! NO ! NO ! IMPORTANT SAFETY INSTRUCTIONS Release the Scanner Lock Assembly Installing the Drum Unit Assembly (with Toner Cartridge) Paper Acceptable Paper Paper Capacity of Paper Cassette Paper Specification for the Cassette Loading Paper in Multi-purpose Paper Cassette Page Connecting the MFC Connections Connecting an External Telephone Connecting an External TAD (Telephone Answering Device) Sequence Connections 5 Recording Outgoing Message (OGM) Special Line Considerations Roll Over Phone Lines Two-Line Phone System Converting Telephone Wall Outlets Installing MFC, External Two-Line TAD, and Two-Line Telephone Multi-Line Connections (PBX) If you are installing the MFC to work with a PBX: Custom Features on a Single Line Page On-Screen Programming User-Friendly Programming Function Mode 1.FAX 2.PRINTER 3.VIDEO Function Selection Table 1. Fax Functions 1. INITIAL SETUP 2. SETUP RECEIVE 4. REMAINING JOBS 5. SET AUTO DIAL 3. SETUP SEND 6. PRINT REPORTS 7. REMOTE FAX OPT 0. MISCELLANEOUS 3. Video Functions 2. Printer Functions 1. PRINT OPTIONS 2. RESET PRINTER <4. LAN MENU FUNCTIONS> Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) DIALING:TONE? SELECT & SET DIALING:PULSE? SELECT & SET Setting Station ID FAX: 6 5 TEL: NOTICE Setting Beeper Volume Speaker Volume Ring Volume Memory Storage Sleep Mode Delayed Timer ENTER & SET SET TIME:17:00 Turning On Automatic Daylight Savings Time 9.AUTO DAYLIGHT Page Basic Receiving Operations Setting or Changing the Answer Mode 1.ANSWER MODE Setup Receive Setting Ring Delay Easy Receive Turning on Cassette #2 Printing a Reduced Incoming Document 5.REDUCTION Recommended Reductions Setting Paper Size CASSETTE #2 SELECT <- -> & SET Setting Cassette Usage Setting the Print Density Toner Save Advanced Receiving Operations Operation from Extension Telephones FAX RECEIVE: Changing the Fax Receive Code REMOTE ACT.:ON? SELECT & SET Polling Setting Up Polling Receive ENTER FAX NO. PRESS START KEY Setting Up Sequential Polling Receive ENTER FAX NO. PRESS START KEY Telephone Services Distinctive Ring Registering your Distinctive Ring Pattern Caller ID Viewing Caller ID List Printing Caller ID List Page Setup Send Before You Begin Sending Faxes Using Multiple Settings ACCEPTED OTHER SETTINGS? 1.YES 2.NO Faxing from the ADF (Automatic Document Feeder) Originals are Face Up in the ADF Faxing from the Scanner Glass MEMORY #01 100% SET:NEXT PAGE START:TO DIAL Resolution Contrast Automatic Transmission Manual Transmission 1.SEND 2.RECEIVE Manual and Automatic Fax Redial Dual Access Real Time Transmission 8. REAL TIME TX REAL TIME:ON? Checking the Jobs Status Canceling Jobs in Memory Basic Sending Operations Composing Electronic Cover Page 1.COMMENT OFF 2.PLEASE CALL 3.URGENT 5.(USER DEFINED) 6.(USER DEFINED) Composing Your Own Comments Cover Page for Next Fax Only Always Send Cover Page COVERPAGE:OFF? COVERPAGE:ON? Using a Printed Cover Page Advanced Sending Operations Overseas Mode 5.OVERSEAS MODE Delayed Fax 6.DELAYED FAX Multiple Resolution Transmission Setting Up for Polling Transmit POLLED TX:OFF? SELECT <- -> & SET Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Auto Dial Numbers and Dialing Options Storing Speed Dial Numbers SPEED-DIAL? # ENTER & SET #05: ENTER & SET Changing One Touch and Speed Dial Numbers *01:BROTHER 1.CHANGE 2.EXIT Setting Up Groups for Broadcasting SELECT ONE-TOUCH SETUP GROUP:GO ENTER & SET G01:*O5#O9 ENTER & SET Dialing Options Searching Telephone Index One Touch Dialing Speed Dialing Pause Broadcasting Dialing Access Codes and Credit Card Numbers Remote Fax Options Paging and Fax Forwarding Programming a Paging Number PAGING? PAG#: ENTER & SET Setting Fax Storage FAX STORAGE:OFF? SELECT <- -> & SET ERASE ALL FAX? 1.YES 2.NO Remote Retrieval Changing Remote Retrieval Access Code Using Remote Retrieval Access Code Remote Commands Retrieving Memory Status List Retrieving Fax Messages Changing Fax Forwarding Number Remotely 5 6 Printing Reports MFC Settings and Activity 6.MEMORY STATUS 5.USER SETTINGS 1.XMIT REPORT Transmission Verification (Xmit) Report Activity Report Interval INTERVAL? Basic Copy Operation Copying One Page Making Copies Sorting Multiple Copies (Using the ADF) COPY:SORTING 01 Single or Multiple Copies (Using the Scanner Glass) COPY:STACKING 01 Memory Full Message Copy Options (Temporary Settings) Copy Contrast - + Document Type DOC TYPE:AUTO? Enlarged or Reduced Copies ELG/RDC:100% SELECT & SET Special Copy Options 4in1 2in1 Poster OPTIONS:SORT? Walk-Up Video Printing Getting Started Setting Up Video Print Mode VIDEO:PRESS COPY CAPTURE READY 5 Black and White Video Printing VIDEO:PRESS COPY CAPTURE READY 6 Changing Default Settings DEFAULT SETTINGS 1.Quality HIGH 2.Video Type MOVING 3.Print Size 5.75" x 4.25" Press and . is default Video Capture from the PC 12 12 and PC to Work Together Before You Install Multi-Function Link Using the Brother Machine with Your PC Using a USB Cable to Connect the MFC to the PC (Using Windows 98 Only) Page Page Page Page Page Page Page Using the Bundled Parallel Cable to Connect the MFC to the PC Choosing the Software to Install Install Multi-Function Link Pro Install Printer and Scanner Drivers Only Install NetCentric FaxStorm Install Automatic E-Mail Printing Installing the Brother Software (For Parallel Interface) IMPORTANT Overview of Basic Steps Page x Helpful Hints for Windows 3.1 or Windows 95/98 IMPORTANT Receiving Messages into the PC Multi-Function Link Pro Mode Page For DOS Users How to Use Brother Machine with Your DOS Application Software What Does the Remote Printer Console Do? Remote Printer Console Main Program Printer Status Monitor Program Installing the Remote Printer Console Using the Remote Printer Console Main Program Remote Printer Console Current Printer Status Information Printer Setup Category Print Setup Section Page Setup Section Font Configuration Other Configuration Console Configuration Category Using the Printer Status Monitor Program Page Special Printing Features Windows Printing Popular Printer Emulation Support Remote Printer Console Program for DOS Using the Brother MFC as a Printer Printing From Your PC Multi-purpose Paper Cassette Two-Sided Printing (Manual Duplexing) Front Output Bin Loading One Sheet of Paper Loading More than One Sheet of Paper MANUAL FEED PRESS FF/CONT Printing on Thicker Paper and Card Stock Simultaneous Printing/Faxing Choosing Acceptable Paper Printer Operation Keys On/Off Line Key FF/Cont Key Print Priority Key Test/Reset Key Printing the Internal Font List Printing the Print Configuration List Restoring Factory Default Settings 1.RESET 2.EXIT Printing PC Data in Hexadecimal Using the Windows Based Brother Control Center (For Windows 95/98 and NT 4.0 Only) Brother Control Center AutoLoad the Brother Control Center How to Turn Off AutoLoad Brother Control Center Features Auto Configuration Scanning Operations Copy Operations PC Fax Operation Scanner Settings for Scan, Copy and PC Fax Buttons Global Settings Setting Up the Scanner Configurations To access the Scanner Configurations screen: Scan to File Page Send Scan to E-mail File Attachments Conversion Options Show QuickSend Menu QuickSend List Send Scan to Word Processor Word Processor Page User Defined Button Copy / Two on One Copy Copy Settings Send a Fax FAX Settings 16 16 Pro Software Introduction Brother Resource Manager MFC Remote Setup Multi-Function Link Pro Main Menu Sending a Fax from Your PC Sending a Quick Fax Sending a Fax from the Main Menu Sending a Fax from a Windows Application Receiving Faxes into the PC Checklist for the MFC Checklist for Your PC Viewing Received Faxes Using ScanSoft PaperPort for Brother/T extBridge Using the Scan Keys 95/98 and Windows NT Using the Control Panel Keys (For Windows 4.0 Only) Scan/OCR SCANNING:OCR Scan to E-mail SCANNING:E-MAIL Using ScanSoft and TextBridge PaperPort Viewing Items in ScanSoft PaperPort Organizing Your Items in Folders Links to Many Other Applications Using ScanSoft TextBridge OCR (Converting Image Text to Text You Can Edit) Importing Items from Other Applications Exporting Items in Other Formats Scanning a Document TWAIN COMPLIANT Accessing the Scanner Scanning a Document into the PC Settings in the Scanner Window Resolution: Color Type: Size: Custom: Adjust: Paper: Video Capture: PreScanning an Image How to use PreScan to adjust an image: Page Video Capture from the PC Connecting Your Video Equipment To connect your video equipment: Capturing An Image To capture a frame as an image: Page Using Internet Faxing with NetCentric FaxStorm Internet Faxing (For Windows 3.1 / 95/98 /NT 4.0 Only) To Look for Software Updates at www.brother.com To Access the On-Line Documentation Customer Support Contact NetCentric Corporation at For Windows Using Automatic E-Mail Printing To Look for Software Updates at www.brother.com To Access the On-Line Documentation Additional Memory for Faxing/Printing For the Printer For the Fax Optional Accessories Paper Cassette #2 (Option) Network (LAN) Board Standard Telephone and FCC Notices (For 120V Models Only) These notices are in effect on models sold and used in the United States only. Important Information Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) ENERGY STAR Compliance Statement ImportantAbout the Interface Cable Industry Canada Compliance Statement (For Canada Only) Laser Safety (For 110-120V Models Only) FDA Regulations Manufacturing Information Important Safety Instructions Page Compilation and Publication Notice Trademarks Troubleshooting and Routine Maintenance Troubleshooting Brother fax-back system Frequently Asked Questions (FAQs) http://www.brother.com Page Error Message Cause Action Document Jams and Paper Jams Document Jam in the Top of the ADF Unit Document Jam Inside the ADF Unit Printer Jam HOT! HOT! Page If You Are Having Difficulty with Your MFC Page Page Page Page Page The drum unit is a consumable item and it is necessary to replace it periodically. Packing and Shipping the MFC Lock the Scanner Lock Page Page Routine Maintenance Cleaning the Scanner Cleaning the Printer HOT! Cleaning the Drum Unit Replacing the Toner Cartridge Toner Empty Indicator How to Replace the Toner Cartridge HOT! Page Replacing the Drum Unit HOT! REPLACE DRUM? 1.YES 2.NO Checking the Drum Life DRUM LIFE REMAINING:70% For Customer Service Connecting Your USB Equipped Apple Macintosh G3 or iMac with Mac OS 8.5/8.6 Installing the Brother Printer and Scanner Drivers 5 Using the Brother MFC with a New Power Macintosh G3 or iMac 6 Using Brother TWAIN Scanner Driver with Your Apple Macintosh G3 or iMac Importing Images Exporting Images in Other Formats Accessing the Scanner Scanning a Document into Your Macintosh G3 or iMac Settings in the Scanner Window Image Resolution Color Type Scanning Area Business Card Size Miscellaneous Brightness Contrast PreScanning an Image 5 6 Page Glossary Page Page Page Specifications Product Description Fax Specifications Fax Specifications (Continued) Printer Specifications Parallel Interface Specifications USB (Universal Serial Bus) Interface Specifications Resident Fonts Symbol Sets/Character Sets Page Page Index Canada vi Notice-Disclaimer of Warranties iii USA iv C A B D iMac/Macintosh G3 23-1 Windows Parallel 12-12 Windows USB 12-4 E F G H I J L N O P accessing 17-7 settings 17-8 TWAIN compliant driver 17-6 capturing an image 17-12 connecting video equipment 17-12 Q R changing 8-3 using 8-3 iMac/Macintosh G3 23-2 Windows17-8 S T U V W Y R C CCESS A ETRIEVAL R EMOTE C E C HECK R R F Changing Remote Retrieval Access Code The cannot be changed. Enter a three-digit number from 000 to 999. Visit us on the World Wide Web http://www.brother.com