Brother MFC 9600 guide

Caution

Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit.

6Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag.

7Close the front cover. Fold down the front output bin extension. Remove the telephone line cord.

8Wrap the machine in the plastic bag and place it in the original carton box with the original packing material.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Brother MFC 9600 owner manual Troubleshooting a N D R O U T I N E M a I N T E N a N C E

Contents

MFC If You Need to Call Customer Service For Customer Service Frequently Asked Questions FAQsBrother Numbers Brother fax-back system Canada Ordering Accessories and Supplies Disclaimer-User Installation Memory Boards C L I M I T E D W a R R a N T Y U S a Limitations For Canada Only Table of Contents Viii T a B L E O F C O N T E N T S B L E O F C O N T E N T S XT a B L E O F C O N T E N T S Using the Brother Machine with Your PC Setting Up the Brother MFC and PC toBefore You Install Multi-Function Link Pro Using a USB Cable to Connect the MFC to the PC 15-1 Using ScanSoft PaperPort for Brother/TextBridge Using Multi-Function Link Pro SoftwareUsing the Control Panel Keys For Windows 95/98 Twain Compliant Internet Faxing For Windows 3.1 / 95/98 /NT 4.0 Only Using Internet Faxing with NetCentric FaxStorm Standard Telephone and FCC Notices Troubleshooting and Routine Maintenance Connecting Your USB Equipped Apple Macintosh G3 or iMac Using the Brother MFC with a New Power Macintosh G3Installing the Brother Printer and Scanner Drivers Using Brother Twain Scanner Driver with Your Apple Test Sheet Procedures For USA Only Using This ManualIntroduction Finding Information Help MFC 9600 Control Panel Overview Print Priority ECM Error Correction Mode About Fax MachinesFax Tones and Handshake Assembly and Connections Packing ListMake sure you have the following items Choosing a Location No ! no ! no Release the Scanner Lock Important Safety Instructions Installing the Drum Unit Assembly With Toner Cartridge Assembly Paper Acceptable PaperPaper Capacity of Paper Cassette Paper Specification for the Cassette Manual Feed SlotLoading Paper in Multi-purpose Paper Cassette Maximum Paper Height Guide Connect the power cord Connect the telephone line cord Connecting the MFC Connecting an External TAD Telephone Answering Device Connecting an External TelephoneConnections Sequence Recording Outgoing Message OGM Do not connect a TAD elsewhere on the same phone line Roll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall Outlets Installing MFC, External Two-Line TAD Two-Line Telephone Custom Features on a Single Line If you are installing the MFC to work with a PBXMulti-Line Connections PBX S E M B L Y a N D C O N N E C T I O N S On-Screen Programming Function ModeUser-Friendly Programming FAX Printer Video Function Description Factory Set Function Selection Table Fax Functions Setup Receive Setup Send Print Reports Video Functions Printer Functions Setting Dialing Mode Tone/Pulse Initial SetupSetting Date and Time Getting Started FAX Enter & SET Setting Station IDTEL Entering Text Making corrections Setting Beeper Volume Ring Volume Speaker VolumeSleep Mode Memory Storage Turning On Automatic Daylight Savings Time Delayed TimerSET TIME1234 Enter & SET Auto Daylight I T I a L S E T U P Setting or Changing the Answer Mode Setup ReceiveMode How it works When to use it Answer Mode FAX? EXT.TEL/TAD? MANUAL? Setting Ring Delay Easy ReceiveTurning on Cassette #2 Printing a Reduced Incoming Document Setting Paper SizeRecommended Reductions Cassette #2 Select - & SET Setting Cassette Usage Setting the Print DensityToner Save Operation from Extension Telephones Advanced Receiving OperationsPrinting a Fax in Memory Changing the Fax Receive Code Setting Up Sequential Polling Receive Setting Up Polling ReceivePolling Polling RXOFF? Select - & SET Enter FAX NO. Press Start KEY Remaining Jobs Canceling a Scheduled Job Registering your Distinctive Ring Pattern Caller ID Viewing Caller ID ListPrinting Caller ID List Clearing a Caller ID Stored in Memory Sending Faxes Using Multiple Settings Setup SendAccepted Other SETTINGS? 1.YES 2.NO Before You Begin Originals are Face Up ADF Setnext page Startto Dial Faxing from the Scanner Glass Resolution ContrastAutomatic Transmission Manual Transmission Dual AccessManual and Automatic Fax Redial Send 2.RECEIVE Checking the Jobs Status Real Time TransmissionRealtime TX Real Time TX Basic Sending Operations Canceling Jobs in MemoryComposing Electronic Cover Comment OFF Please Call Urgent Confidential User Defined Composing Your Own CommentsCover Page for Next Fax Only Always Send Cover Using a Printed CoverCOVERPAGEOFF? Coverpage ON? and press Set Delayed Fax Overseas ModeOverseas Mode Delayed FAX Delayed Batch Transmission Multiple Resolution TransmissionBatch TXON? Select Polled TXOFF? Select Setting Up for Polling Transmit Auto Dial Numbers and Dialing Options Storing Numbers for Easy DialingStoring One Touch Dial Numbers Changing One Touch and Speed Dial Numbers Storing Speed Dial NumbersSPEED-DIAL? # Enter & SET Enter & SET Name Setting Up Groups for Broadcasting Setup GroupgoSelect ONE-TOUCH Dialing Options Broadcasting Dialing Access Codes and Credit Card Numbers Paging and Fax Forwarding Remote Fax OptionsProgramming a Paging Number PAGING? Programming a Fax Forwarding Number Setting Fax StorageFAX FORWARD? Select - & SET FAX STORAGEOFF? Select - & SET Erase ALL FAX? 1.YES 2.NO Using Remote Retrieval Access Code Changing Remote Retrieval Access CodeRemote Retrieval Long beep Fax messages No beeps No messages OFF Remote Commands Retrieving Fax Messages Retrieving Memory Status List Changing Fax Forwarding Number Remotely Printing Reports MFC Settings and ActivityTo Print a Report Remote FAX OPT Transmission Verification Xmit Report Activity Report IntervalINTERVAL? Making Copies Stacking Multiple Copies Using the ADFBasic Copy Operation Copying One Sorting Multiple Copies Using the ADF Single or Multiple Copies Using the Scanner GlassCopysorting Memory Full Message Copy Options Temporary SettingsCopy Contrast Memory Full P.01 Online Copy to Copy Stop to Abort Document Type Enlarged or Reduced CopiesDOC TYPEAUTO? 4in1 2in1 Special Copy Options OPTIONSSORT? Poster Walk-Up Video Printing Setting Up Video Print Mode Black and White Video PrintingVideopress Copy Capture Ready Setting Video Printing Quality Changing Default Settings Setting Print Size Setting Video TypeVideo Capture from the PC Videostill Videomoving Using the Brother Machine with Your PC 12Setting Up the Brother MFC and PC to Work TogetherBefore You Install Multi-Function Link Pro If You Don’t Have a CD-ROM Drive Computer Requirements CPURAM Select Recommended and click Next Make sure Specify a location is selected and click Next Installing Brother Software Using a USB Cable Brother MFC USB Composite Device and click Next 12 6 S E T U P B R O T H E R M a C H I N E W I T H P C Brother MFC USB PortFaxModem and click Next 12 8 S E T U P B R O T H E R M a C H I N E W I T H P C T U P B R O T H E R M a C H I N E W I T H P C 12 10 S E T U P B R O T H E R M a C H I N E W I T H P C Choosing the Software to Install Overview of Basic Steps Installing the Brother Software For Parallel Interface T U P B R O T H E R M a C H I N E W I T H P C Helpful Hints for Windows 3.1x or Windows 95/98 Receiving Messages into the PC Multi-Function Link Pro Mode 12 16 S E T U P B R O T H E R M a C H I N E W I T H P C What Does the Remote Printer Console Do? For DOS UsersHP LaserJet IIP HP LaserJet Installing the Remote Printer Console Printer Status Monitor ProgramDOS Alt + D Using the Remote Printer Console Main ProgramAlt + P Alt + C Print Setup Section Printer Setup CategoryRemote Printer Console Current Printer Status Information Setup Section Font ConfigurationPC8 Console Configuration Category Other Configuration Using the Printer Status Monitor Program 13 8 F O R D O S U S E R S Special Printing Features Using the Brother MFC as a Printer Printing From Your PC Multi-purpose Paper CassetteTwo-Sided Printing Manual Duplexing Front Output Bin Loading More than One Sheet of Paper Loading One Sheet of PaperFeed Press FF/CONT Printing on Thicker Paper and Card Stock I N G B R O T H E R M a C H I N E a S a P R I N T E R Printer Operation Keys Test/Reset KeyOn/Off Line Key FF/Cont Key Restoring Factory Default Settings Printing the Print Configuration ListPrinting the Internal Font List Printing PC Data in Hexadecimal Brother Control Center Using the Windows Based Brother Control Center AutoLoad the Brother Control Center How to Turn Off AutoLoad Brother Control Center Features Auto ConfigurationScanning Operations Scanner Settings for Scan, Copy and PC Fax Buttons Copy OperationsPC Fax Operation Global Settings Setting Up the Scanner ConfigurationsTo access the Scanner Configurations screen Scan to File Scanner SettingsPerform an Operation from the Control Center Screen Destination Folder I N G B R O T H E R C O N T R O L C E N T E R Email Application Send Scan to E-mail File Attachments Conversion OptionsShow QuickSend Menu QuickSend List Word Processor Send Scan to Word Processor 15 12 U S I N G B R O T H E R C O N T R O L C E N T E R Target Application User Defined Button Copy / Two on One Copy Copy Settings Send a Fax FAX Settings Using Multi-Function Link Pro Software IntroductionBrother Resource Manager MFC Remote Setup Multi-Function Link Pro Main Menu Sending a Fax from Your PCSending a Quick Fax Sending a Fax from a Windows Application Sending a Fax from the Main Menu Checklist for the MFC Checklist for Your PCReceiving Faxes into the PC Viewing Received Faxes Using the Scan Keys 17Using ScanSoft PaperPort for Brother/TextBridgeScan Image Scanningimage Scan to E-mail Scan/OCRScanningocr SCANNINGE-MAIL Using ScanSoft PaperPort and TextBridge Organizing Your Items in Folders Viewing Items in ScanSoft PaperPort Links to Many Other Applications Scanning a Document Importing Items from Other ApplicationsExporting Items in Other Formats Scanning a Document into the PC Accessing the Scanner Settings in the Scanner Window ResolutionColor Type Size AdjustCustom Paper PreScanning an Image How to use PreScan to adjust an image I N G P a P E R P O R T a N D T E X T B R I D G E Connecting Your Video Equipment Capturing An ImageTo connect your video equipment To capture a frame as an image I N G P a P E R P O R T a N D T E X T B R I D G E Internet Faxing For Windows 3.1 / 95/98 /NT 4.0 Only Using Internet Faxing with NetCentric FaxStorm Customer Support Click Windows 3.1 / 95 / 98 / NT Using Automatic E-Mail Printing Main FeaturesFor Windows 95/98 Only To Access the On-Line Documentation Additional Memory for Faxing/Printing Optional AccessoriesFor the Printer For the Fax Network LAN Board Paper Cassette #2 Option Standard Telephone FCC Notices For 120V Models Only Important Information Energy Star Compliance Statement Important-About the Interface Cable Laser Safety For 110-120V Models OnlyIndustry Canada Compliance Statement For Canada Only FDA Regulations Important Safety Instructions Fax-back system Trademarks Compilation and Publication Notice Troubleshooting and Routine Maintenance TroubleshootingError Messages Error Message Cause Action Error Messages Download Full Document Jam in the Top of the ADF Unit Document Jams and Paper Jams Printer Jam Document Jam Inside the ADF Unit Paper is Jammed in the Multi-purpose Paper Cassette Paper is Jammed near the Drum UnitPaper is Jammed in the Fuser Unit Difficulty Suggestions If You Are Having Difficulty with Your MFC Copy Quality Difficulties General Printing Memory Full Video Capture Difficulty DOS Setup Printing Difficulties Paper Handling Difficulties Print Quality Difficulties Does not remain on the scanner window Lock the Scanner Lock Packing and Shipping the MFC Troubleshooting a N D R O U T I N E M a I N T E N a N C E Troubleshooting a N D R O U T I N E M a I N T E N a N C E Cleaning the Scanner Routine Maintenance HOT Cleaning the Printer Replacing the Toner Cartridge Cleaning the Drum Unit Toner Empty Indicator How to Replace the Toner Cartridge Lock Replacing the Drum Unit Follow these steps to replace the drum unit HOT Checking the Drum Life For Customer ServiceReplace Drum Life Installing the Brother Printer and Scanner Drivers Using the Brother MFC with a New Power Macintosh G3 or iMac Exporting Images in Other Formats Importing Images Scanning a Document into Your Macintosh G3 or iMac Image Resolution Business Card Size Scanning Area Contrast Miscellaneous PreScanning an Image Page Glossary L O S S a R Y Manual fax When you press answer before you press Start L O S S a R Y Specifications Fax SpecificationsProduct Description Printer Specifications Parallel Interface Specifications True Type FontsOn CD-ROM Symbol Sets/Character Sets USB Universal Serial Bus Interface SpecificationsHP mode Resident Fonts Specification S Specification S Up Broadcasting Index Answering device COMM. Error Memory Full 10-3 not Registered LCD Walk-up Windows Alone and Multi-Function Link Pro redialing D E Remote Retrieval Access Card Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web