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Brother MFC 9600 owner manual Routine Maintenance, Cleaning the Scanner

Models: MFC 9600

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Routine Maintenance

Cleaning the Scanner

Unplug the MFC and lift the document cover. Clean the scanner glass and the white film with isopropyl alcohol on a lint free cloth.

White Film

Document

Cover

Lift the ADF unit. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth.

White Roller

Glass Strip

ADF Unit

If the screen still displays a scanner error, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal).

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Brother MFC 9600 owner manual Routine Maintenance, Cleaning the Scanner

Contents

MFC If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother NumbersCanada Ordering Accessories and SuppliesDisclaimer-User Installation Memory Boards C L I M I T E D W a R R a N T Y U S a Limitations For Canada Only Table of Contents Viii T a B L E O F C O N T E N T S B L E O F C O N T E N T S XT a B L E O F C O N T E N T S Using a USB Cable to Connect the MFC to the PC Setting Up the Brother MFC and PC toUsing the Brother Machine with Your PC Before You Install Multi-Function Link Pro15-1 Twain Compliant Using Multi-Function Link Pro SoftwareUsing ScanSoft PaperPort for Brother/TextBridge Using the Control Panel Keys For Windows 95/98Internet Faxing For Windows 3.1 / 95/98 /NT 4.0 Only Using Internet Faxing with NetCentric FaxStormStandard Telephone and FCC Notices Troubleshooting and Routine MaintenanceUsing Brother Twain Scanner Driver with Your Apple Using the Brother MFC with a New Power Macintosh G3Connecting Your USB Equipped Apple Macintosh G3 or iMac Installing the Brother Printer and Scanner DriversFinding Information Using This ManualTest Sheet Procedures For USA Only IntroductionHelp MFC 9600 Control Panel OverviewPrint Priority Fax Tones and Handshake ECM Error Correction ModeAbout Fax Machines Make sure you have the following items Assembly and ConnectionsPacking List Choosing a Location No ! no ! noRelease the Scanner Lock Important Safety InstructionsInstalling the Drum Unit Assembly With Toner Cartridge AssemblyPaper Capacity of Paper Cassette PaperAcceptable Paper Loading Paper in Multi-purpose Paper Cassette Paper Specification for the CassetteManual Feed Slot Maximum Paper Height Guide Connect the power cord Connect the telephone line cord Connecting the MFCSequence Connecting an External TelephoneConnecting an External TAD Telephone Answering Device ConnectionsRecording Outgoing Message OGM Do not connect a TAD elsewhere on the same phone lineConverting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemInstalling MFC, External Two-Line TAD Two-Line Telephone Multi-Line Connections PBX Custom Features on a Single LineIf you are installing the MFC to work with a PBX S E M B L Y a N D C O N N E C T I O N S FAX Printer Video Function ModeOn-Screen Programming User-Friendly ProgrammingFunction Description Factory Set Function Selection Table Fax FunctionsSetup Receive Setup Send Print Reports Video Functions Printer FunctionsGetting Started Initial SetupSetting Dialing Mode Tone/Pulse Setting Date and TimeEntering Text Setting Station IDFAX Enter & SET TELMaking corrections Setting Beeper VolumeMemory Storage Speaker VolumeRing Volume Sleep ModeAuto Daylight Delayed TimerTurning On Automatic Daylight Savings Time SET TIME1234 Enter & SETI T I a L S E T U P Answer Mode FAX? EXT.TEL/TAD? MANUAL? Setup ReceiveSetting or Changing the Answer Mode Mode How it works When to use itTurning on Cassette #2 Setting Ring DelayEasy Receive Cassette #2 Select - & SET Setting Paper SizePrinting a Reduced Incoming Document Recommended ReductionsToner Save Setting Cassette UsageSetting the Print Density Changing the Fax Receive Code Advanced Receiving OperationsOperation from Extension Telephones Printing a Fax in MemoryPolling RXOFF? Select - & SET Enter FAX NO. Press Start KEY Setting Up Polling ReceiveSetting Up Sequential Polling Receive PollingRemaining Jobs Canceling a Scheduled JobRegistering your Distinctive Ring Pattern Printing Caller ID List Caller IDViewing Caller ID List Clearing a Caller ID Stored in Memory Before You Begin Setup SendSending Faxes Using Multiple Settings Accepted Other SETTINGS? 1.YES 2.NOOriginals are Face Up ADF Setnext page Startto Dial Faxing from the Scanner GlassAutomatic Transmission ResolutionContrast Send 2.RECEIVE Dual AccessManual Transmission Manual and Automatic Fax RedialReal Time TX Real Time TransmissionChecking the Jobs Status Realtime TXComment OFF Please Call Urgent Confidential Canceling Jobs in MemoryBasic Sending Operations Composing Electronic CoverCover Page for Next Fax Only User DefinedComposing Your Own Comments Coverpage ON? and press Set Using a Printed CoverAlways Send Cover COVERPAGEOFF?Delayed FAX Overseas ModeDelayed Fax Overseas ModeSelect Multiple Resolution TransmissionDelayed Batch Transmission Batch TXON?Polled TXOFF? Select Setting Up for Polling TransmitStoring One Touch Dial Numbers Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Enter & SET Name Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers SPEED-DIAL? # Enter & SETSelect ONE-TOUCH Setting Up Groups for BroadcastingSetup Groupgo Dialing Options Broadcasting Dialing Access Codes and Credit Card Numbers PAGING? Remote Fax OptionsPaging and Fax Forwarding Programming a Paging NumberFAX STORAGEOFF? Select - & SET Erase ALL FAX? 1.YES 2.NO Setting Fax StorageProgramming a Fax Forwarding Number FAX FORWARD? Select - & SETLong beep Fax messages No beeps No messages Changing Remote Retrieval Access CodeUsing Remote Retrieval Access Code Remote RetrievalOFF Remote CommandsRetrieving Fax Messages Retrieving Memory Status ListChanging Fax Forwarding Number Remotely Remote FAX OPT MFC Settings and ActivityPrinting Reports To Print a ReportINTERVAL? Transmission Verification Xmit ReportActivity Report Interval Copying One Stacking Multiple Copies Using the ADFMaking Copies Basic Copy OperationCopysorting Sorting Multiple Copies Using the ADFSingle or Multiple Copies Using the Scanner Glass Memory Full P.01 Online Copy to Copy Stop to Abort Copy Options Temporary SettingsMemory Full Message Copy ContrastDOC TYPEAUTO? Document TypeEnlarged or Reduced Copies 4in1 2in1 Special Copy OptionsOPTIONSSORT? PosterWalk-Up Video Printing Videopress Copy Capture Ready Setting Up Video Print ModeBlack and White Video Printing Setting Video Printing Quality Changing Default SettingsVideostill Videomoving Setting Video TypeSetting Print Size Video Capture from the PCIf You Don’t Have a CD-ROM Drive 12Setting Up the Brother MFC and PC to Work TogetherUsing the Brother Machine with Your PC Before You Install Multi-Function Link ProRAM Computer RequirementsCPU Select Recommended and click Next Make sure Specify a location is selected and click Next Installing Brother Software Using a USB CableBrother MFC USB Composite Device and click Next 12 6 S E T U P B R O T H E R M a C H I N E W I T H P C Brother MFC USB PortFaxModem and click Next 12 8 S E T U P B R O T H E R M a C H I N E W I T H P C T U P B R O T H E R M a C H I N E W I T H P C 12 10 S E T U P B R O T H E R M a C H I N E W I T H P C Choosing the Software to Install Overview of Basic Steps Installing the Brother Software For Parallel InterfaceT U P B R O T H E R M a C H I N E W I T H P C Helpful Hints for Windows 3.1x or Windows 95/98 Receiving Messages into the PC Multi-Function Link Pro Mode12 16 S E T U P B R O T H E R M a C H I N E W I T H P C HP LaserJet For DOS UsersWhat Does the Remote Printer Console Do? HP LaserJet IIPDOS Installing the Remote Printer ConsolePrinter Status Monitor Program Alt + C Using the Remote Printer Console Main ProgramAlt + D Alt + PCurrent Printer Status Information Printer Setup CategoryPrint Setup Section Remote Printer ConsolePC8 Setup SectionFont Configuration Console Configuration Category Other ConfigurationUsing the Printer Status Monitor Program 13 8 F O R D O S U S E R S Special Printing Features Using the Brother MFC as a PrinterTwo-Sided Printing Manual Duplexing Printing From Your PCMulti-purpose Paper Cassette Front Output Bin Press FF/CONT Loading One Sheet of PaperLoading More than One Sheet of Paper FeedPrinting on Thicker Paper and Card Stock I N G B R O T H E R M a C H I N E a S a P R I N T E R FF/Cont Key Test/Reset KeyPrinter Operation Keys On/Off Line KeyPrinting PC Data in Hexadecimal Printing the Print Configuration ListRestoring Factory Default Settings Printing the Internal Font ListBrother Control Center Using the Windows Based Brother Control CenterAutoLoad the Brother Control Center How to Turn Off AutoLoadScanning Operations Brother Control Center FeaturesAuto Configuration PC Fax Operation Scanner Settings for Scan, Copy and PC Fax ButtonsCopy Operations To access the Scanner Configurations screen Global SettingsSetting Up the Scanner Configurations Destination Folder Scanner SettingsScan to File Perform an Operation from the Control Center ScreenI N G B R O T H E R C O N T R O L C E N T E R Email Application Send Scan to E-mailShow QuickSend Menu File AttachmentsConversion Options QuickSend List Word Processor Send Scan to Word Processor15 12 U S I N G B R O T H E R C O N T R O L C E N T E R Target Application User Defined ButtonCopy / Two on One Copy Copy SettingsSend a Fax FAX Settings Brother Resource Manager Using Multi-Function Link Pro SoftwareIntroduction MFC Remote Setup Sending a Quick Fax Multi-Function Link Pro Main MenuSending a Fax from Your PC Sending a Fax from a Windows Application Sending a Fax from the Main MenuReceiving Faxes into the PC Checklist for the MFCChecklist for Your PC Viewing Received Faxes Scanningimage 17Using ScanSoft PaperPort for Brother/TextBridgeUsing the Scan Keys Scan ImageSCANNINGE-MAIL Scan/OCRScan to E-mail ScanningocrUsing ScanSoft PaperPort and TextBridge Organizing Your Items in Folders Viewing Items in ScanSoft PaperPortLinks to Many Other Applications Exporting Items in Other Formats Scanning a DocumentImporting Items from Other Applications Scanning a Document into the PC Accessing the ScannerColor Type Settings in the Scanner WindowResolution Paper AdjustSize CustomPreScanning an Image How to use PreScan to adjust an imageI N G P a P E R P O R T a N D T E X T B R I D G E To connect your video equipment Connecting Your Video EquipmentCapturing An Image To capture a frame as an image I N G P a P E R P O R T a N D T E X T B R I D G E Internet Faxing For Windows 3.1 / 95/98 /NT 4.0 Only Using Internet Faxing with NetCentric FaxStormCustomer Support Click Windows 3.1 / 95 / 98 / NTFor Windows 95/98 Only Using Automatic E-Mail PrintingMain Features To Access the On-Line Documentation For the Fax Optional AccessoriesAdditional Memory for Faxing/Printing For the PrinterNetwork LAN Board Paper Cassette #2 OptionStandard Telephone FCC Notices For 120V Models Only Important InformationEnergy Star Compliance Statement FDA Regulations Laser Safety For 110-120V Models OnlyImportant-About the Interface Cable Industry Canada Compliance Statement For Canada OnlyImportant Safety Instructions Fax-back system Trademarks Compilation and Publication NoticeError Messages Troubleshooting and Routine MaintenanceTroubleshooting Error Message Cause Action Error MessagesDownload Full Document Jam in the Top of the ADF Unit Document Jams and Paper JamsPrinter Jam Document Jam Inside the ADF UnitPaper is Jammed in the Fuser Unit Paper is Jammed in the Multi-purpose Paper CassettePaper is Jammed near the Drum Unit Difficulty Suggestions If You Are Having Difficulty with Your MFCCopy Quality Difficulties General Printing Memory Full Video Capture Difficulty DOS Setup Printing Difficulties Paper Handling Difficulties Print Quality Difficulties Does not remain on the scanner window Lock the Scanner Lock Packing and Shipping the MFCTroubleshooting a N D R O U T I N E M a I N T E N a N C E Troubleshooting a N D R O U T I N E M a I N T E N a N C E Cleaning the Scanner Routine MaintenanceHOT Cleaning the PrinterReplacing the Toner Cartridge Cleaning the Drum UnitToner Empty Indicator How to Replace the Toner CartridgeLock Replacing the Drum Unit Follow these steps to replace the drum unit HOTDrum Life For Customer ServiceChecking the Drum Life ReplaceInstalling the Brother Printer and Scanner Drivers Using the Brother MFC with a New Power Macintosh G3 or iMacExporting Images in Other Formats Importing ImagesScanning a Document into Your Macintosh G3 or iMac Image ResolutionBusiness Card Size Scanning AreaContrast MiscellaneousPreScanning an Image Page Glossary L O S S a R Y Manual fax When you press answer before you press Start L O S S a R Y Product Description SpecificationsFax Specifications Printer Specifications On CD-ROM Parallel Interface SpecificationsTrue Type Fonts Resident Fonts USB Universal Serial Bus Interface SpecificationsSymbol Sets/Character Sets HP modeSpecification S Specification S Up Broadcasting IndexAnswering device COMM. Error Memory Full 10-3 not RegisteredLCD Walk-up Windows Alone and Multi-Function Link Pro redialing D E Remote Retrieval Access Card Remote Retrieval Access CardChanging Remote Retrieval Access Code Visit us on the World Wide Web