Brother MFC 9600 owner manual Download Full

Error Messages

Error Message	Cause	Action
DOCUMENT JAM	Documents were not inserted	See “Document Jams and
	or fed properly, or document	Paper Jams”, page 22-4.
	scanned from ADF was longer
	than about 40 inches (90cm).
DOWNLOAD FULL	The download buffer is full.	Press FF/Cont . Printing will
		resume (the downloading is
		canceled).
MACHINE ERROR	MFC has a mechanical	Call Brother Customer
XX	problem.	Service.
		USA: 1-800-284-4329
		From within Canada:
		1-800-853-6660
		From within Montreal:
		1-514-685-6464
MEMORY FULL	You can’t store data in the	See page 10-3.
	memory.
NO RESPONSE/BUSY	The number you dialed does	Verify the number and try
	not answer or is busy.	again.
NOT REGISTERED	You tried to access a	Set up the One Touch or
	One Touch or Speed Dial	Speed Dial number.
	number that is not	(See pages 7-1, 7-2.)
	programmed.
PLS CLEAN DRUM	The primary corona wire of	Clean the primary corona
	drum unit is dirty.	wire of drum unit.
		(See page 22-22.)
PLS OPEN COVER	A page, piece of paper or	Open the front cover.
	paper clip, etc. may be	If you see any jammed paper
	jammed inside the MFC.	or other item, gently pull it
		out, then close the front
		cover. If the error message
		remains, open and close the
		front cover again. If the MFC
		cannot reset itself and return
		to the date and time prompt,
		it will display MACHINE
		ERROR XX. Please call
		Brother Customer Service
		and tell them the Machine
		Error number, at:
		USA: 1-800-284-4329
		From within Canada:
		1-800-853-6660
		From within Montreal:
		1-514-685-6464
PRINTER JAM	The paper is jammed in the	See page 22-5.
	MFC.

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