Extron electronic IN1502 manual Troubleshooting, Operating problems

Page 27

Troubleshooting

This section gives recommendations on what to do if you have problems operating the IN1502, and it provides examples and descriptions for some image problems you might encounter.

The following are some tips to help you in troubleshooting.

1.Some symptoms may resemble others, so you may want to look through all of the examples before attempting to solve the problem.

2.Be prepared to backtrack in case the action taken doesn’t solve the problem.

3.It may help to keep notes and sketches in case the troubleshooting process gets lengthy. This will also give you something to discuss if you call for technical support.

4.Try simplifying the system by eliminating components that may have introduced the problem or made it more complicated.

5.For sync-related problems: Portable digital projectors are designed to operate close to the video source. Sync problems may result from using long cables or from improper termination. A sync adapter, such as Extron’s ASTA (active sync termination adapter), may help solve these problems.

6.For LCD and DLP projectors and plasma displays: In addition to the sync- related information above, check the user’s manual that came with the projector for troubleshooting tips, as well as for settings and adjustments. Each manufacturer may have its own terms, so look for terms like “auto setup”, “auto sync”, “pixel phase”, and “tracking”.

Operating problems

The table below shows some common operating problems and their solutions.

Problem

Cause

No image appears.

The input signal is

 

incompatible.

 

Freeze mode was

 

entered when the

 

image was black.

 

The scaled output

 

rate is too high for

 

the display.

Solution

Attach an input device that is compatible with NTSC 3.58, NTSC 4.43, PAL, or SECAM. Deactivate freeze mode.

Change the scaled output to a compatible resolution.

The image is frozen.

Freeze mode is on.

Deactivate freeze mode.

 

 

If that does not work, unplug the

 

 

power cord from the scaler, then

 

 

plug it back in.

The image is flashing. The scaled output rate is too high for the display.

Change the scaled output to a compatible resolution.

The image is too soft.

The detail level

Change the detail level.

 

needs to be

 

 

changed.

 

IN1502 • Installation and Operation 2-15

Image 27
Contents IN1502 Precautions FCC Class a Notice Page Application example Scaler Output Resolutions and RatesRear panel video inputs Rear panel video output OQS-2 IN1502 Quick Start Table of Contents Table of Contents, cont’d One Features and Options About this ManualAbout the IN1502 Options and accessories Introduction, cont’d Installation and Operation UL rack mounting requirements Tabletop/desktop placementIN1502 Installation and Operation Mounting the ScalerRack mounting the IN1502 Application diagram Installation and Operation, cont’dIN1502 rear panel connectors Rear Panel FeaturesMenu button Front Panel FeaturesInput selection buttons Next buttonMenus, Configuration, and Adjustments Moving through menus by using front panel controlsMenu overview Main menus Picture Control Sync polarity Output ConfigurationResolution and refresh rates 10 IN1502 Installation and OperationTop and bottom blanking Advanced ConfigurationBlue mode Autoswitch Autosw modeOptimizing the System for a DVD Player Setting up a DVD sourcePulldown detection PAL film mode detect submenu 12 IN1502 Installation and OperationInput Reset System ResetFront Panel Security Lockout Executive Mode Select an input IR 901 Infrared Remote ControlImage adjustments Freeze an inputOperating problems Troubleshooting16 IN1502 Installation and Operation Three Scaler-initiated messages Error responsesRS-232 Programmer’s Guide Host-to-scaler communicationsSymbol definitions Using the command/response tablesSerial Communication, cont’d Command Ascii Command Response Additional descriptionHorizontal shift Part number request Command Ascii Command Response Values Command/response table for special function SIS commandsSerial Communication, cont’d AAppendix IN1502 Appendix SpecificationsGeneral Included parts Part Numbers and AccessoriesAccessories Accessories Part numberFirmware Upgrade Installation U17 U38 U41 Extron’s Warranty Extron Electronics, Europe Beeldschermweg 6C
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