Vidikron VP-6500VHDA manual Troubleshooting Tips, Symptom Possible Causes Solution

Page 56

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the PlasmaView. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your Vidikron dealer or Vidikron Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

The display does not turn on

•

The PlasmaView is not

• Ensure that the PlasmaView

after initial installation.

 

plugged in or the AC outlet

 

is plugged in and that the

 

 

is not active.

 

AC outlet is active.

 

• The VHD Controller is not

• Ensure that the VHD

 

 

plugged in or the AC outlet

 

Controller is plugged in and

 

 

is not active.

 

that the AC outlet is active.

 

•

The remote control

•

Replace the batteries.

 

 

batteries have run out.

 

 

 

• The serial connection from

• Ensure that the RS-232

 

 

the VHD Controller to the

 

output from the VHD

 

 

PlasmaView is incorrect.

 

Controller is properly

 

 

 

 

connected to the RS-232C

 

 

 

 

input on the PlasmaView

 

 

 

 

(see Figure 3-3).

 

 

 

 

The PlasmaView and VHD

•

Faulty or incorrect video

• Ensure that the HDMI

Controller are both on, but

 

connection between the

 

output from the VHD

there is no picture and

 

VHD Controller and the

 

Controller is properly

on-screen menus do not

 

PlasmaView.

 

connected to the DVI input

appear.

 

 

 

on the PlasmaView (see

 

 

 

 

Figure 3-3).

 

 

 

 

The display is on and menus

•

Incorrect source selection.

• Select the correct source.

appear, but there is no picture.

•

Source component is not

• Turn on the source

 

 

turned on.

 

component.

 

•

Source component is

•

Check connections from

 

 

connected incorrectly or

 

source component to VHD

 

 

not at all.

 

ControllerVHD Controller.

 

 

 

 

Image is too bright and/or

•

Contrast is set too high.

• Lower the contrast setting.

lacks definition in the bright

 

 

 

 

areas of the image.

 

 

 

 

Image appears “washed out” and/or dark areas appear too bright.

• Brightness is set too high.

• Lower the brightness

 

setting.

Colors in the image are swapped; for example, reds appear blue or vice versa.

•The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the VHD Controller.

•The Red, Green or Blue (analog) outputs from the VHD Controller are connected to the wrong inputs on the PlasmaView.

•Ensure that the source outputs are connected to the correct VHD Controller input.

•Ensure that the VHD Controller outputs are connected to the correct inputs on the PlasmaView.

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Vidikron PlasmaView Owner’s Operating Manual

Page 55 Page 57
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Page 55 Page 57
Contents High Definition Plasma Displays Page Three Year Limited Warranty RIGHTS, Limits and Exclusions Vidikron Safety Precautions DOC Compliance Notice1Table of Contents Maintenance and Troubleshooting SpecificationsOperation Serial Communications1List of Figures List of Figures This Manual 1IntroductionAbout This Manual Using This Manual They also provide supplemental informationPerformance or cause a malfunction If you need Turn toDescription, Features and Benefits Key Features and BenefitsOptional Accessories 2Controls and Functions PlasmaView at a GlanceControls and Functions VHD Controller Front Panel VHD Controller Front PanelVHD Controller Rear Panel Outputs 1. Hdmi OUTPower Input 100 to 240 VAC ComLink RS-232 OutputVHD Controller Remote Control VHD Controller Remote ControlCursor Buttons On / OFFENT Enter Memory Preset Buttons ISF NT Night CustVideo VID 1 2 / S-VID 2 5 S-VideoOperation 3InstallationRemote Control Installation Quick Setup Step Procedure For Details, refer toInstallation Considerations High-Altitude OperationVentilation Ventilation Requirements for Enclosure MountingInstallation Connecting the PlasmaView to the VHD Controller Connections to the PlasmaView and VHD ControllerRS-232 Connection from the VHD Controller to the PlasmaView Connecting Source Hdmi Connections See FigureController Hdmi Source HD-DVD/BD/DVD Player or HD Tuner withDigital DTV RGB Connections See Figure Digital DTV RGB ConnectionsAnalog Computer RGB Connections See Figure Personal ComputerComposite/S-Video/Component Video Connections See Figure DVD Player, VCR Satellite Receiver Laser Disc etcConnecting 12-Volt Trigger Outputs to External Equipment ConnectionReceiver to the VHD 11. External IR Receiver ConnectionTurning on the Power 4OperationSetting the Computer Display Properties Using the VHD Controller Menus Input Source Aspect RatioISF Presets ServiceInput Source Aspect RatioAspect Ratio Main MenuInput Source Description 169Hdtv programs in their native Aspect ratioPerform the adjustments in the order listed here PictureTypical Gray Bar Pattern for Adjusting Contrast Gray Yellow Cyan Green Magenta Red Blue Typical Test Pattern for Adjusting Sharpness Input PositionISF Presets InformationISF Day CalibrationISF Night Operation Service Be used by ISF-certified technicians onlyDo not change the Type setting in this menu AGC HD/RGB 1 and HD/RGB 2 Color Space Select Auto, RGB or YUV Operation Operation 5Maintenance and Troubleshooting CleaningCleaning the Screen Cleaning the VentsTroubleshooting Tips Symptom Possible Causes SolutionTo Input Position on Maintenance and Troubleshooting Serial Command Syntax 6Serial CommunicationsCommand Value Description Min/max Stored?Command Parameter Value Description Min/max Stored? PRESET?Iheight Miscellaneous Commands available on all inputs Hdinputres YESValue Stored? Description Enter key7Specifications Specifications are subject to change without noticeWeight Aspect RatiosVideo Standards InputsPlasmaView Dimensions Specifications Page Vidikron
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