Troubleshooting, Problem Possible Remedies

		Other Information
Troubleshooting

Problem	Possible Remedies

No picture	❏ If your TV does not turn on, and a red light keeps flashing, your TV may
(screen not lit),		need service. Call your local Sony Service Center.
no sound	❏ Make sure the power cord is plugged in.
	❏ Push the power button on the front of the TV.
	❏ Check to see if the TV/VIDEO setting is correct: when watching TV, set to
		TV; when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6, as
		appropriate.
	❏ Try another channel; it could be station trouble.

Remote control	❏ Batteries could be weak. Check the batteries and replace as necessary.
does not operate	❏ Press TV (FUNCTION) when operating your TV.
	❏ Make sure the TV’s power cord is connected securely to the wall outlet.
	❏ Locate the TV at least 3-4 feet away from fluorescent lights.
	❏ Check the orientation of the batteries.

Dark, poor or no	❏ Adjust the Picture setting in the Video menu (see page 36).
picture (screen lit),	❏ Adjust the Brightness setting in the Video menu (see page 36).
good sound	❏	Check antenna/cable connections.

Good picture,	❏ Press MUTING so that “MUTING” disappears from the screen (see page 4).
no sound	❏ Make sure Speaker is set to ON in the Audio menu (see page 38).

Cannot receive upper	❏ Change Cable to OFF (see page 40).
channels (UHF) when	❏ Use Auto Program in the Channel menu to add receivable channels that are
using an antenna		not presently in memory (see page 40).

No color	❏ Adjust the Color settings in the Video menu (see page 36).

Only snow and noise	❏ Check the antenna/cable connections.
appear on the screen	❏ Try another channel (it could be station trouble).
	❏ Press ANT to change the input mode (see page 40).

Dotted lines	❏	Adjust the antenna.
or stripes	❏ Move the TV away from noise sources such as cars, neon signs, or hair-
		dryers.

TV is fixed to one channel	❏ Use Auto Program in the Channel menu to add receivable channels that are
		not presently in the TV’s memory (see page 40).
	❏ Check your Channel Fix settings (see page 40).

Double images or ghosts	❏ Use a highly directional outdoor antenna or a cable (if the problem is
		caused by reflections from nearby mountains or tall buildings).

Cannot operate menu	❏ If the item you want to choose appears in gray, you cannot select it.

Cannot receive any	❏ Use Auto Program in the Channel menu to add receivable channels that are
channels when using		not presently in the TV’s memory (see page 40).
cable TV	❏ Check your cable settings.
	❏ Make sure Cable is set to ON in the Channel menu (see page 40).