Pioneer PRO 1140HD, PRO 940HD manual Appendix, Troubleshooting, Problem Possible Solution

Page 101

Appendix

14

Troubleshooting

Problem

Possible Solution

GENERAL

 

 

 

• No power

• Is the power cord disconnected? (See page 23)

 

• Has POWER been turned on? (See page 24)

 

• Check if you pressed TV  on the remote control. (See page 24)

 

If the indicator on the system lights up red, press TV .

 

 

• Power is suddenly turned off

• Is the sleep timer set? (See page 55)

 

• Check the power control setting. (See page 61)

 

• The system’s internal temperature has increased. Clear/clean the vents. (See page 18)

 

• A malfunction may have occurred in the home network module.

 

 

• The system cannot be operated

• External influences such as lightning, static electricity, etc., may cause failures.

 

Try turning off the Plasma Display or unplugging the power cord. Wait one to two minutes then restore

 

power to the panel.

 

 

• Remote control unit does not operate

• Check if POWER is Off. Activate the button when the POWER ON and STANDBY indicators are Off.

 

• Is the Mode switch set correctly? Slide it to the TV position. (See page 17)

 

• Are the batteries inserted with polarity aligned (+, –)? (See page 22)

 

• Are the batteries low? (Replace with new batteries.) (See page 22)

 

• Point the remote control directly at the panel’s remote control sensor. (See page 22)

 

• Is the panel under strong or fluorescent lighting?

 

• Is fluorescent light blinding the remote control sensor?

 

 

• POWER ON indicator or STANDBY

• The unit’s internal protective circuits may have been activated.

indicator is blinking

Unplug the panel’s power cord from the power outlet. Wait one to two minutes then plug in the panel again.

 

If the problem is not solved with this, contact the nearest Pioneer Authorized Independent Service Company,

 

or the Customer Support Division (see back cover).

 

 

PICTURE/SOUND

 

 

 

• Image and sound are absent

• Verify that the input source is a TV channel rather than from a PC or a DVD player. (See page 25)

 

• Check the Parental Control function. (See page 36)

 

Enter a password to temporarily cancel the Parental Control function. (See page 40)

 

• Check the cable connection with the antenna. (See page 21)

 

• Check the cable connection with the source device. (See pages 66 to 72)

 

 

• No picture

• Is the connection to other components correct? (See pages 66 to 71)

 

• Is a non-compatible PC signal being input? (See page 70)

 

• Is picture adjustment correct? (See page 56)

 

 

• Sound but no picture

• Check if energy-saving “Picture Off” option is selected. With this option selected, the screen is deactivated;

 

only audio is output. To restore the screen display, press any button other than VOL +/– and MUTING. (See

 

page 61)

 

 

• Picture but no sound

• Verify that the volume is set high enough to hear. (See page 26)

 

• Check if the sound is muted. (See page 26)

 

• When using a video or PC input source, verify that the audio terminals are also connected.

 

(See pages 66 to 68 and 70)

 

 

• Sound is reversed between the right and

• Check if the speaker cable connections have been reversed between the right and left or if the speaker cable

left speakers

from either speaker has been disconnected. (See page 19)

• Sound but from only one speaker

• Has the balance been correctly adjusted? (See page 60)

 

 

• Picture is cut off

• Is the image position correct? (See page 62)

 

• Has the correct screen size been selected? (See page 64)

 

 

• Colors are too dark/light or appear

• Adjust the picture tone. (See page 56)

strange

• Is the room too bright? The picture may appear dim in a room that is too bright.

 

 

English

101

En

Image 101
Contents PRO-1140HDPRO-940HD Ventilation Caution For Canadian model Information to UserOperating Environment EnglishContents Contents Appendix Useful Remote Control FeaturesUsage guidelines Installation guidelinesImportant User Guidance Information Cleaning the cabinet When not using the product for a long timePlasma Display protection function CondensationImage Retention About the menu window size following video format switchPreventing damage from screen burning Panel sticking and after-image lagSafety Precautions When using the optional brackets or equivalent items Installation PrecautionsWhen using other items Rear view PRO-1140HDRemote control unit AA size battery x Hexagonal wrench x Supplied AccessoriesPower cord 2 m/6.6 feet Cleaning cloth Plasma Display Part NamesFront/side view PRO-1140HD Ability to operate the TV Guide On Screen systemViewed from the front side of the display Side view Front/side view PRO-940HD Viewed from below of the displayTerminals located on the upper edge of the compartment 17 18 2117 18 21 2024 Favorite CH A, B, C, D Remote control unitMoving the Plasma Display Installing the Plasma DisplayPreparation Mm min Preventing the Plasma Display from Falling OverStabilizing on a table or floor Reattaching the stand Attaching/detaching the Pioneer stand for PRO-940HD onlyDetaching the stand Inserting the CableCARD Switching between antenna a and BConnecting VHF/UHF antennas and a Cable Allowed operation range of the remote control unit Preparing the remote control unitBattery disposal Inserting batteriesRouting cables Connecting the power cordBasic Operations Turning on the powerTurning off the power Changing channels Watching TV channelsSelecting the antenna Changing the language Changing the volume and soundVolume + Volume adjustment display Muting display When receiving Stereo sound signals Setting MTS/SAP modeWhen receiving Mono + SAP sound signals When receiving Stereo + SAP sound signalsUsing the POD service Using the multiscreen functionsViewing a channel banner Splitting the screenMoving image Use the following procedure to capture and freeze one frameFreezing images System Setup Screens Setting up the TV Guide On Screen systemAbout the TV Guide On Screen system Welcome ScreenTV Guide On Screen System Setup Screen 12 VCR Code Testing Screen 9 VCR Configuration DiagramScreen 8 Is a VCR Connected? Screen 10 VCR Brand NameScreen 16 Helpful Information Screen 14 Confirming Your SettingsScreen 15 Congratulations Menu Configuration Menu SetupAV mode menus PC mode menusSetting up TV channels Tuner SetupParental Control Changing the passwordChecking the CableCARD ID Voluntary movie rating system MpaaSetting the voluntary movie rating system Mpaa Clearing the passwordSetting the TV ratings If you forget the passwordCanadian rating systems Setting the TV Parental Guidelines TVBlocking Not Rated TV programs Canadian English ratingsSetting Canadian French ratings Setting Canadian English ratingsSetting new ratings Select Tuner Setup Then Enter Select Parental ControlTemporarily deactivating the Parental Control Deleting new ratingsAntenna a or antenna B Input 1Setting up closed captions Setting your favorite channelsActivating the closed caption Selecting the type of conventional closed captionsSelecting digital closed captions Clock SettingSelecting digital closed caption parameters Select the desired parameter. / then EnterAuto Set Ant. a Xxxxxxxxxxxxxxxxxxxxx Monday TV Guide On Screen System Operation Using the TV Guide On Screen systemScreen components TV Guide On Screen iconsKey What it does Listings screenTV Guide On Screen navigation Recording programs While recording is in progress Setting program remindersWhen the recording is about to start Press a to make the Timer Alert screen disappear When scheduled reminder is due auto-tune is onWhen a scheduled reminder is due auto-tune is OFF Searching by category Searching for programsTV Guide On Screen System Operation Navigation and search tips Alphabetical searchSearch Episode Options menu Schedule Options menu Scheduling recordings and remindersChanging the Channel Display settings Changing setup optionsChanging the System Settings General default options Changing the Default OptionsRecord defaults Remind defaultsSleep Timer Adjustments and SettingsAV Selection For AV sourceSelect the desired level Basic picture adjustmentsFor PC source, the following screen appears Screen appears. Press / to select Yes then pressUsing PureCinema Advanced picture adjustmentsUsing Color Temp To adjust another item, press RETURN, then repeat steps 7Using Color Management Using CTIUsing Color Space Using Intelligent ColorEliminating noise from images Using the Dynamic Range Expander DRE functionsUsing the 3DYC and I-P Mode Sound adjustmentsAdjust the sound to your preference. See ModeNo Signal off AV mode only Power ControlPower Control provides convenient power saving options Front SurroundNo Operation off AV mode only Image position adjustment AV mode onlyPower Management PC mode only Select Option. / then Enter Select Auto Setup. / then EnterAV mode Manual image position and clock adjustments PC mode onlyPC mode except for XGA signals PC mode for XGA signalsSelecting a screen size automatically Selecting a screen size for 43 aspect ratio signalsPC mode except for XGA signals Dot by Language setting About External Equipment Using External EquipmentWatching a DVD image Watching a VCR imageConnecting Hdmi equipment Using Hdmi InputHdmi equipment To specify the digital video signal type To specify the type of audio signalsRecording digital TV programs using a Using a game console or watching camcorder imagesConnecting a game console or camcorder Displaying an image of the game console or camcorderConnecting a recorder Connecting other audio equipmentConnecting an AV receiver Subwoofer AV receiverDisplaying an image from a PC Connecting a personal computerWatching an image from a computer When connecting the VCR Plasma Display rear view Computer compatibility chartLink connection Attaching the ferrite coreAbout SR+ Connecting control cablesSupported file formats Enjoying the Home Media GalleryMaking network connections Connecting a USB deviceReadable memory cards Starting the Home Media Gallery functionReadable data files Removing a USB deviceSelectable screen display Using the Tool MenuThumbnail screen Thumbnail List screenMedia Navigator Enjoying movie filesScreen Components My PlaylistMovie Player key guide Enter the desired time using buttons 0 toTime Search /Random Mode Repeat ModeSlow Playback Add to My PlaylistScreen Components Music Player key guide Enjoying music filesEnjoying photo files While playing content in the Playlist, press C to selectPhoto Player key guide Setting up the slideshowSelect OK / then Enter Slideshow setup finishes Starting the slideshow Setting up BGMRotating the image Repeating the slideshowSearch Other useful functionsSort Adding files to My PlaylistSetup Switching the server Other convenient features Resetting to defaultSoftware Update Screen saverDialog Screen Message Auto Connection SetupMessage Problem Glossary Learning function of the remote control unit Useful Remote Control FeaturesPresetting manufacturer codes to control other devices Presetting manufacturer codesManufacturing Reset Cable Programming codesVCR SEG PVR DVD-R Receiver control buttons Using the remote control unit to control other devicesMode switch with TV selected CBL/SAT control buttons Mode switch with CBL/SAT selectedEnter CH +VCR control buttons Mode switch with VCR selectedDVD/DVR control buttons Appendix TroubleshootingProblem Possible Solution 102 Image or sound is interrupted or Code Message CheckOriginal SSLeay License 105 Copyright c 1988-1997 Sam Leffler Giflib distribution is Copyright c 1997 Eric S. RaymondGNU General Public License Linux Source NoticePreamble Copyright c 1991-1997 Silicon Graphics, Inc108 How to Apply These Terms to Your New Programs No WarrantyGNU Lesser General Public License Modified work must itself be a software library 112 113 How to Apply These Terms to Your New Libraries Plasma Display Model PRO-1140HD Model PRO-940HD SpecificationsDimensions PRO-1140HD Unit mm inch Important Notice about software upgrade from Pioneer Pioneer Corporation