RCA LCDX3022W manual Other Information, Troubleshooting

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Chapter 5: Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note for U.S. customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA Scenium product, please visit www.rcascenium.com/customersupport.

TV Problems

TV won’t turn on

•Press the TV button.

•Make sure the TV is plugged in.

•Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

•Something might be wrong with your remote control. Press the POWER button on the side panel of the TV. If the TV turns on, check the remote control solutions on page 36.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Panel Block in the Parental Control menu and press OK (box won’t have check mark).

Buttons don’t work

•If you’re using the remote control, press the TV button first to make sure the remote is in TV mode.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Panel Block in the Parental Control menu and press OK (box won’t have check mark).

•Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.

TV turns off unexpectedly

•Sleep Timer might have been activated. Go to page 32 for instructions.

•Wake Up Timer turned on the TV and no remote or front panel buttons were pressed for two hours.

•Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

•Unplug TV. Wait five minutes. Plug it in again.

TV turns on unexpectedly

•Wake up Timer might have been activated. Go to page 32 for instructions.

Blank screen

•Make sure the component connected to the TV is turned on.

•Try another channel.

Sound problems, picture okay

•Maybe the sound is muted. Try pressing the volume up button to restore sound.

•If using DVI, RGB, S-Video or Y, Pb, Pr, remember to also connect the component’s left and right audio output jacks to the corresponding TV’s AUDIO jacks.

•Make sure the Volume option in the Sound menu is turned up.

•Make sure headphones aren’t connected to the headphones jack.

•If sound is only coming from one speaker, you might have only connected the mono cable to the L AUDIO IN jack. Access the SOUND menu, highlight Sound Type and then choose Mono.

Can’t select certain channel

•Channel may be blocked or not approved through the V-Chip.

•If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).

Noisy stereo reception

•May be a weak station. Access the SOUND menu, highlight Sound Type and then choose Mono.

Chapter 5

Graphics contained within this publication are for representation only.

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Contents User’s Guide Product Registration Product Information Important InformationO U N D C L a M P S Important Safety InstructionsThis page left intentionally blank Table of Contents Other Information Using the Menu SystemThings to Consider Before You Connect Connections & SetupExplanation of Jacks Bottom PanelRGB Input Cmpt Component Input VID1 InputSide Panel Connection to AV Components Using the DVI JackConnect Your Cable Choose Your ConnectionUsing the RGB Jack Using the Cmpt JackPut batteries in the remote Adjust the Viewing Angle of the TVSet Up Your TV Plug in the TVChoose the Signal Type Choose the Menu LanguageComplete Channel Search Button Descriptions for TV Mode Using the Remote ControlButton Descriptions for Other Modes Using the Input ButtonProgramming the Remote Using Automatic Code SearchProgramming the Remote to Operate Other Components Find Out If You Need to Program the RemoteLearning Feature How to Use the Remote After You’ve Programmed ItUsing Direct Entry Up to 2 inches apart Adding a Learned FunctionVolume Punchthrough Feature Clearing a Learned FunctionDeleting ALL Learned Functions Deleting ALL Volume Punchthrough Commands Remote Code ListPVR Codes About the Channel Banner Using the TV’s FeaturesWhy You Should Use the Autotuning Feature How to Set Up the Autotuning FeaturePIP Buttons Using the PIP FeatureAutotuning PIP Picture-in-PC OperationParental Control PIP Problems?Parental Controls How V-Chip WorksCanadian English V-Chip Rating System US V-Chip Rating SystemChip TV Ratings Canadian French V-Chip Rating SystemV-Chip Rating Limit Screen Blocking Age-Based RatingsViewing Age-Based Ratings Chip TV Ratings Blocking Specific Content ThemesViewing Specific Content Themes Chip Movie Rating LimitFrench Ratings Blocking Canadian V-Chip RatingsBlocking Movie Ratings Viewing Movie RatingsChip Unrated/Exempt Block Front Panel BlockChannel Block Lock/Unlock Parental Controls Additional FeaturesControls Using the Menu SystemMenus, On-screen Help, and Control Panels Exiting a menuOption Lists Picture MenuChoice Lists Numeric EntriesAdv. Picture Settings Sound MenuSound Parental Control Menu Preferences MenuPreferences Channel List Setup MenuTimers SetupPicture Size PC Picture Quality MenuPC Picture Size Menu PC Sound MenuPC Preferences Menu PC Information CenterInformation Center Other Information TroubleshootingCare and Cleaning Limited Warranty How State Law relates to warranty How to Order Accessory InformationFCC Information
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