RCA Satellite TV Antenna manual Troubleshooting, Can’t Pick Up the Satellite Signal

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Troubleshooting

Troubleshooting

Can’t Pick Up the Satellite Signal

Most problems with signal acquisition can be traced to one of these points: improper cabling

and connections or inaccurate positioning and pointing of the dish.

Cabling and Connections Problems

1.Make sure you’re using the proper type of RG-6 coaxial cable to connect the LNB to the grounding block and the grounding block to the satellite receiver. Standard Cable TV coaxial cables (RG-59) will NOT pass the satellite signals properly. Important: Do NOT connect the RG-6 cable from the dish or grounding block to any existing TV cable in your house. Do not use conventional TV splitters. They will not pass the satellite signals.

2.Make sure the access card is fully inserted into the access card slot.

3.Check all cable connections to make sure they are securely fastened to the proper connectors, from the TV, to the satellite receiver, all the way out to the dish LNB. Make sure the coaxial cable connector center conductor is not bent or broken.

4.Make sure the cable from the dish to the receiver is connected to the SATELLITE IN jack on the back of the receiver (NOT the ANTENNA IN jack).

Dish Positioning and Pointing Problems

1.Verify that you are using the correct azimuth and elevation for your city by using the dish pointing menu.

2.Make sure the dish is physically set to the correct elevation according to the dish pointing menu.

•Make sure the dish mast is level.

•Make sure the elevation indicator (edge of metal, NOT the washer or the bolt) is aligned to the correct elevation.

3.Use a compass to verify that the LNB support arm is pointed toward the correct azimuth reading (number) as indicated by the dish pointing menu. Nearby metal objects may cause a compass to give an inaccurate reading.

4.Make sure there are no obstructions (trees, buildings, windows, your body or hands, etc.) that might be blocking the satellite signal.

5.Slowly rotate the dish left or right (one tick mark at a time) pausing at each for 3-5 seconds until the on-screen signal meter produces one continuous tone.

6.If you can’t acquire a signal by rotating the dish left and right, readjust the elevation of the dish.

•Return the LNB support arm to the original azimuth (left-to-right compass direction).

•Loosen the elevation nuts on the LNB support arm and position the dish upward or downward (one tick mark at a time). When finished, retighten the nut.

38 Final Installation

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Contents Satellite Dish Antenna Safety Information D940EXP 2nd Room Kit Universal AccessoriesD916 Wireless Phone Jack System ANT200 Amplified TV AntennaAccessory Order Form Detach HereTable Of Contents Table of Contents Preparing for Installation Preparing for Installation Installation OverviewInstallation Overview Completing the Final InstallationBig Question Should I Do This Myself? General Site SurveyGeneral Site Survey Where Is The Satellite, Anyway? How High Up in the Sky is the Satellite?Finding a Clear Line of Sight Finding the Dish Pointing Coordinates Connecting the Receiver to a TVFinding the Dish Pointing Coordinates Additional InformationUsing the Dish Pointing Menu Screen Precise Site Survey Precise Site SurveyTip ’m Not sure If I have a Clear View Final Site SurveyDon’t have a clear view to the satellite Have a Clear View to the SatelliteEstimating Cable Requirements Estimating Cable RequirementsFew Words About Grounding System Cable Estimate Procedure Dish Assembly Overview Dish Assembly OverviewIf you have a Sony reflector, you should have Partial Dish Assembly Partial Dish AssemblySetting the Elevation on the Dish Tighten both nutsMounting the Mast Mounting the Mast on Solid Wood or Lap Siding Mounting The Mast On Solid Wood Or Lap SidingImportant Considerations Materials NeededMounting Instructions YesInstalling a Spacer Mounting the Mast on Solid WoodMounting the Mast on Brick or Poured Concrete Mounting the Mast on Brick or Poured ConcreteMounting the Mast on a Hollow or Cinder Block Wall Materials Needed Tools NeededMounting the Mast on a Hollow or Cinder Block Wall Mounting the Dish on a Hollow or Cinder Block Wall Mounting the Dish On a Pole Mounting the Dish on a PoleImportant Considerations Top view of pole Mounting the Mast on a Roof Step-by-step Instructions for Mounting the Mast on a RoofMounting the Mast on a Roof Make sure the top part of the mast points straight up Final Installation Leveling the Mast Leveling Side-to-SideLeveling the Mast Final Dish Assembly Final Dish AssemblyLeveling Front-to-Back Star washer and bolt Few Words About Grounding the System Few Words About Grounding the SystemRouting and Grounding the Cables Acceptable central building ground pointsRouting and Grounding the Cables Cable Routing TipsRunning Cable Into the House Running a Cable into the HouseMaking the Final Connections Making the Final ConnectionsAbout the Phone Connection Acquiring and Fine Tuning the Signal Maximum Signal StrengthAdjusting the Azimuth and Elevation Settings Acquiring and Fine Tuning the SignalElevation Adjustment Ordering ProgrammingTroubleshooting TroubleshootingCan’t Pick Up the Satellite Signal Cabling and Connections ProblemsTemporary Satellite Signal Loss Dish Pointing StepsProgram Providers Digital Satellite System Installers ReferenceSupport Line Digital Satellite System PublicationsIndex IndexPage Page North Meridian Street Indianapolis,
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